Chapter 4 Software Troubleshooting 47

5Select the optional components that you want to include from the backup file.

6Click the OK button.

A warning window opens and displays information about components that will be affected by the restore operation. Read the warning carefully before proceeding.

7Click the Yes button to proceed.

A progress window opens. When the operation is complete, the Restore Complete window opens.

8Click the OK button.

Restoring the factory configuration

Caution: A restore operation is a service-affecting operation. A number of services running on the BCM450 system will be stopped and then restarted using the restored configuration or application data. A reboot is required if you choose Keycodes as a restore option. It will take several minutes before Voicemail is working again.

To restore the factory configuration

Your BCM450 is delivered with a backup file that was created at the factory. This file can be a helpful starting point if you decide to completely re-configure your BCM450 and would like to erase the settings programmed on your device. Although you can select individual components to restore, Nortel recommends that you restore all components when using this option.

1In the task panel, click the Administration tab.

2Open the Backup and Restore folder, and then click Restore. The Restore panel opens.

3In the Restore From selection field, select Factory Default. A warning dialog box displays.

4Click the Restore button.

The Select Components to Restore panel opens.

5Select the optional components that you want to include from the backup archive.

6Click the OK button.

A warning window opens and displays information about components that will be affected by the restore operation. Read the warning carefully before proceeding.

7Click the Yes button to proceed.

A progress window opens. When the operation is complete, the Restore Complete window opens.

8Click the OK button.

BCM450 Troubleshooting Guide

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Nortel Networks BM450 manual To restore the factory configuration, Select Components to Restore panel opens