Nortel Networks BM450 Understanding system messages, Alarms, logs, and traps, Release reasons

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Chapter 9

Understanding system messages

The BCM450 system generates alarms, logs, traps, and other system messages that you can use to troubleshoot problems.

Alarms, logs, and traps

For information about system messages, see the following chapters in the BCM450 Fault and Performance Management Guide (NN40160-701):

•“Using the BCM450 Fault Management System,” which describes fault management tools such as alarms, logs, and SNMP traps

•“List of Alarms,” which provides alarm messages, problem descriptions, and possible solutions

Reporting for dropped calls

You can specify the level of system reporting that you require for released ISDN or VoIP calls. You can choose to have no text, a simple explanation, or a detailed explanation in the dropped call notification.

Use this procedure to set the level of reporting for dropped calls.

To set Release Reasons

To set Release reasons, follow these steps:

1Click Administration > Utilities > Diagnostic settings.

2Click the Telephony tab.

The Release Reasons panel appears.

3From the Release Reason drop-down menu, select the level of reporting that you require. Table 13 lists the possible values for Release reasons.

Table 13	Release reasons
Attributes		Values	Description
None		Default Value	No text will accompany a dropped call notification.
Simple		Cause Code:
		Off	Off: no text is provided
		On	On: the code only is provided
			Note: if you select Simple text, you must turn off the Cause code. This is for
			diagnostic purposes only.

BCM450 Troubleshooting Guide