60Chapter 5 Advanced Troubleshooting

4Verify S1/S2 IP address & Port settings on phone (Port 7000 for BCM)

Example 4: Cannot install keycode or invalid keycode application

When you cannot install a keycode, or have an invalid keycode application, you will see the following message: “Error Happened. Error detail; Invalid Keycode File.”

Use the following procedure when you cannot install a keycode, or when a keycode application is invalid. For further information about keycodes, see the Keycode Installation Guide (NN40010-301).

NN40160-700

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Nortel Networks BM450 manual Advanced Troubleshooting