Nortel Networks BM450 manual Reset levels

Chapter 3 Hardware Troubleshooting 33

Figure 7 Reset switch location

Reset button

Some possible situations in which you use the reset feature are:

•If the BCM450 system is configured incorrectly to an extent that it is no longer functional. The customer must use a level 1 reset to return to the default system programming and restore a previous configuration or reconfigure the system.

•If distributors want to reuse BCM450 systems, they must first erase all customer-specific data using a level 1 or level 2 reset.

Reset levels

Reset to factory settings is a stand-alone feature that has the following levels of reset:

•Level 1 reset erases all customer-specific data and restores the default configuration for all components. This reset leaves the software components untouched. That is, the system has the latest release and patch level of the software installed. Only the system and user configuration data is erased and replaced with default values.

•Level 2 reset erases all customer and system configuration data and all software releases and patches. This reset re-installs the original factory configuration settings.

Warning: If you perform a Level 2 reset to solve an undetermined problem and still have access to Element Manager, you must retrieve all the log files for technical support before performing the Level 2 reset. A Level 2 reset erases all log files from the system.

BCM450 Troubleshooting Guide