Oki 6010E manual Okidata Customer Support Center, Okidata Customer Service Representatives

Technical Support

The Okidata Customer Support Center

For customer service, call 1-800-OKIDATA

(800-654-3282). The Okidata Information System Automated Attendant is available 24 hours a day, 7 days a week. The system can provide immediate assistance with:

∙Basic printer operating procedures

∙Sales and service referrals

∙Parts and consumable referrals

∙Product information

Okidata Customer Service

Representatives

Agents are available 24 hours a day, 7 days a week at

1-800-OKIDATA(800-654-3282). Please be sure that you are calling from a telephone close to your printer, so you can describe your problem accurately. Our customer service representatives (CSRs) are trained on all current Oki products. They can answer your ques- tions regarding:

∙Installation

∙Determination of product issues that require service

∙Consumer relations

∙Interface information

∙Availability and installation of product drivers. (CSRs are not trained to provide assistance with the use of commercial software packages. Please consult your software user’s manual for times and availability of their support).

OKI OkiLAN 6010e User’s Guide vii