Operating problems
Problem
I don’t see anything on my handheld’s screen.
Solution
Try each of these in turn:
■Press an application button to ensure your handheld is turned on.
■Tap the Contrast icon 
in the upper- right corner of the Graffiti® writing area. If the Contrast dialog box appears, adjust the contrast by holding down the up scroll button for a few seconds. If this doesn’t work, hold the down scroll button for a few seconds.
■Make sure the batteries are fresh and properly installed.
■If your handheld was exposed to cold, make sure it is at room temperature.
■Perform a soft reset. If your handheld still doesn’t turn on, perform a hard reset. See “Resetting your handheld” in Appendix A for details.
Important: With a hard reset, all records and entries stored in your handheld are erased. Never perform a hard reset unless a soft reset does not solve your problem. You can restore any data previously synchronized with your computer during the next HotSync operation. See the online Handbook for instructions on restoring your data.
Appendix B | Page 180 |
