Palm m100 manual Frequently Asked Questions

Models: m100

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I tried to do a modem HotSync operation, but it did not complete successfully.

Check the following on your computer:

Make sure your computer is turned on and that it does not shut down automatically as part of an energy-saving feature.

Make sure the modem connected to your computer is turned on and is connected to the outgoing phone line.

Make sure the modem you are using with your handheld has an on-off switch. Your handheld cannot “wake up” a modem that has an auto-off feature.

Make sure the modem is connected properly to a serial port or USB port on your computer and that it is connected to the incoming phone line.

On a Windows computer, check the following:

Make sure Modem is checked in the HotSync Manager menu.

Confirm that the Setup String in the Setup dialog box configures your modem correctly. You may need to select a different Modem Type or enter a custom Setup String. Most modems have a Setup String that causes them to send initial connection sounds to a speaker. You can use these sounds to check the modem connection.

Confirm that the Speed setting in the Setup dialog box works for your modem. If you have problems using the As Fast As Possible option or a specific speed, try using a slower speed.

Make sure you are not running another program, such as WinFax, CompuServe, or America Online that uses the serial port you selected in the Setup dialog box.

Make sure your modem resets before you try again. (Turn off your modem, wait a minute, then turn it back on.)

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Frequently Asked Questions

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Palm m100 manual Frequently Asked Questions