
I tried to do a modem HotSync operation, but it did not complete successfully.
Check the following on your computer:
■Make sure your computer is turned on and that it does not shut down automatically as part of an
■Make sure the modem connected to your computer is turned on and is connected to the outgoing phone line.
■Make sure the modem you are using with your handheld has an
■Make sure the modem is connected properly to a serial port or USB port on your computer and that it is connected to the incoming phone line.
On a Windows computer, check the following:
■Make sure Modem is checked in the HotSync Manager menu.
■Confirm that the Setup String in the Setup dialog box configures your modem correctly. You may need to select a different Modem Type or enter a custom Setup String. Most modems have a Setup String that causes them to send initial connection sounds to a speaker. You can use these sounds to check the modem connection.
■Confirm that the Speed setting in the Setup dialog box works for your modem. If you have problems using the As Fast As Possible option or a specific speed, try using a slower speed.
■Make sure you are not running another program, such as WinFax, CompuServe, or America Online that uses the serial port you selected in the Setup dialog box.
■Make sure your modem resets before you try again. (Turn off your modem, wait a minute, then turn it back on.)
Page 187 | Frequently Asked Questions |