Software installation problems
Problem
The Palm Desktop Installer Menu did not appear when I inserted the
I cannot install Palm Desktop software on my Windows computer.
I cannot install Palm Desktop software on a Macintosh.
Solution
1.Click the Start button.
2.Choose Run from the Start menu.
3.Click Browse.
4.Locate your
5.Click Open.
6.Click OK.
Try the following:
1.Disable any virus scanning software on your computer.
2.Press
Note: If a dialog with buttons appears instead of a list of tasks, click the Task List button and then end all tasks except Systray and Explorer.
3.Make sure your computer has at least 30 MB of disk space available.
4.Delete all temporary files.
5.Run ScanDisk on your computer.
6.Reinstall Palm Desktop software. Try the following:
1.Disable any virus scanning software on your Macintosh.
2.Quit any open applications.
3.Make sure your computer has at least 25 MB of disk space available.
4.Reinstall Palm Desktop software.
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