
I tried to do a local HotSync operation, but it did not complete successfully. (continued)
On a Windows computer, try each step in turn:
■Make sure HotSync Manager is running. If it is running, close it, and restart it.
■Make sure you selected Local from the HotSync Manager menu or the Palm Desktop software menu.
■Make sure you selected the correct serial port on the Local tab in the Setup dialog. It should be set to the port where you connected the HotSync cradle/cable.
■Try a lower baud rate setting on the Local tab in the Setup dialog.
■Make sure you aren’t running a program, such as America Online, CompuServe, or WinFax, that uses the serial port you selected in the Setup dialog box.
■
On a Macintosh, try each step in turn:
■Make sure HotSync Manager is enabled on the HotSync Controls tab in the HotSync Software Setup window.
■Make sure you selected Local on the Serial Port Settings tab in the HotSync Software Setup window, and that the Local Setup port matches the port where your HotSync cradle/cable is connected.
■Try a lower Speed setting on the Serial Port Settings tab.
■Make sure you aren’t running a program, such as America Online, fax or telephony software, or AppleTalk networking that uses the serial port you selected in the Serial Port Settings tab.
Appendix B | Page 186 |