Palm m100 manual Appendix B

I tried to do a local HotSync operation, but it did not complete successfully. (continued)

On a Windows computer, try each step in turn:

■Make sure HotSync Manager is running. If it is running, close it, and restart it.

■Make sure you selected Local from the HotSync Manager menu or the Palm Desktop software menu.

■Make sure you selected the correct serial port on the Local tab in the Setup dialog. It should be set to the port where you connected the HotSync cradle/cable.

■Try a lower baud rate setting on the Local tab in the Setup dialog.

■Make sure you aren’t running a program, such as America Online, CompuServe, or WinFax, that uses the serial port you selected in the Setup dialog box.

■Right-click the My Computer icon and select Properties. Click the Device Manager tab and double-click Ports. If there is an exclamation point next to the port where you connected the HotSync cradle/cable, you have a device conflict. Refer to the documentation that came with your computer to resolve the conflict.

On a Macintosh, try each step in turn:

■Make sure HotSync Manager is enabled on the HotSync Controls tab in the HotSync Software Setup window.

■Make sure you selected Local on the Serial Port Settings tab in the HotSync Software Setup window, and that the Local Setup port matches the port where your HotSync cradle/cable is connected.

■Try a lower Speed setting on the Serial Port Settings tab.

■Make sure you aren’t running a program, such as America Online, fax or telephony software, or AppleTalk networking that uses the serial port you selected in the Serial Port Settings tab.

Appendix B Page 186