Palm m100 manual Technical support

Technical support

If, after reviewing the sources listed at the beginning of this appendix, you cannot solve your problem, contact your regional technical support office by e-mail, phone, or fax. For US and International telephone numbers, see the Worldwide Customer Support card that comes with your handheld or go to http://www.palm.com.

Before requesting support, please experiment a bit to reproduce and isolate the problem. When you do contact support, please be ready to provide the following information:

■The name and version of your computer operating system

■The actual error message or state you are experiencing

■The steps you take to reproduce the problem

■The version of Palm OS software you are using and available memory

To find version and memory information:

1.Tap the Applications icon .

2.Tap the Menu icon .

3.Tap App, and then tap Info.

Note: Thousands of third-party add-on applications have been written for Palm OS handhelds. Unfortunately, we are not able to support such a large number of third-party applications. If you are having a problem with a third-party application, please contact the developer or publisher of that software.

4.Tap Version to see version numbers, and tap Size to see the amount of free memory in kilobytes.

Appendix B Page 194