Panasonic KX-FC962HK manual Error messages Base unit display, Display Cause & Solution

12. Help

12.2 Error messages – Base unit display

If the unit detects a problem, one or more of the following messages will appear on the display.

Display	Cause & Solution
“BUSY”	L The cordless handset is in use.
	L The cordless handset you are calling is too far from the base unit.
“CALL SERVICE”	L There is something wrong with the unit. Contact our service
“CALL SERVICE 2”	personnel.
“CHECK DOCUMENT”	L The document was not fed into the unit properly. Re-insert the
	document. If misfeeding occurs frequently, clean the document
	feeder rollers (page 94) and try again.
	L Attempted to send a document longer than 600 mm. Press
	{STOP} to remove the document. Divide the document into two or
	more sheets and try again.
“CHECK MEMORY”	L Memory (telephone numbers, parameters, etc.) has been erased.
	Re-program.
“COVER OPEN”	L The cover is open. Close it and press {FAX/START} to clear the
“CHECK PAPER”	message.
	L The unit has run out of recording paper. Install recording paper
	(page 9) and press {FAX/START} to clear the message.
“FAX IN MEMORY”	L The unit has a document in memory. See the other displayed
	message instructions to print out the document. For fax memory
	capacity, see page 98.
“FAX MEMORY FULL”	L The memory is full of received documents due to a lack of
	recording paper or a recording paper jam. Install paper (page 9) or
	clear the jammed paper (page 93).
	L When performing broadcast transmission, the document being
	stored exceeded the memory capacity of the unit. Send the entire
	document manually.
“MEMORY FULL”	L There is no space to store new items in the base unit phonebook.
	Erase unnecessary items (page 30).
“MESSAGE FULL”	L There is no memory available to record voice messages. Erase
	unnecessary messages (page 55).
“MODEM ERROR”	L There is something wrong with the unit’s modem. Contact our
	service personnel.
“NO FAX REPLY”	L The other party’s fax machine is busy or has run out of recording
	paper. Try again.
“PAPER JAMMED”	L A recording paper jam occurred. Clear the jammed paper (page
	93).
“PLEASE WAIT”	L The unit is checking and initializing the paper cutter. Wait for a
	moment while the check is completed.
“POLLING ERROR”	L The other party’s fax machine does not support polling. Check with
	the other party.
“REDIAL TIME OUT”	L The other party’s fax machine is busy or has run out of recording
	paper. Try again.

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