12. Help

 

 

Problem

Cause & Solution

Noise is heard during a

L You are using the handset or base unit in an area with high

call.

electrical interference. Locate the handset and base unit away from

 

interference sources, such as antenna and mobile phones.

 

 

The cordless handset

L Disconnect the power cord and turn OFF the cordless handset to

stops working while being

reset the unit. Connect the power cord, turn ON the cordless

used.

handset and try again.

 

 

While storing an item in

L To answer a call, press {C} or {s}. Storing will be cancelled.

the phonebook or

Store the name and number again.

assigning a one touch

 

dial, the cordless handset

 

starts to ring.

 

 

 

I assigned a phonebook

L You must subscribe to Caller ID service.

item to a desired category,

 

but category ring tones

 

will not sound.

 

 

 

I cannot redial by

L If the last number dialled was more than 24 digits long, the number

pressing {R}.

will not be redialled correctly. Redial the number manually.

 

 

7flashes or the

L Fully charge the batteries (page 8).

cordless handset beeps

 

intermittently while it is in

 

use.

 

 

 

I fully charged the

L Clean the charge contacts and charge again (page 8).

batteries, but 7still

L It is time to replace the batteries (page 6).

flashes.

 

 

 

I cannot receive

L The memory is full of received documents due to a lack of

documents using the

recording paper or a recording paper jam. Install paper (page 9) or

cordless handset.

clear the jammed paper (page 93).

 

 

I cannot make a call with

L The call bar feature is set. Turn it OFF (page 71).

the cordless handset.

L You dialled a call restricted number. Remove the number from the

 

call restricted list (page 73).

 

L The key lock feature is turned ON. Turn it OFF (page 25).

 

 

I cannot register a

L The maximum number of base units are already registered to the

cordless handset to a

cordless handset. Cancel unused base unit registrations from the

base unit.

cordless handset (page 76).

 

L The maximum number of cordless handsets are already registered

 

to the base unit. Cancel unused cordless handset registrations

 

from the base unit (page 76).

 

L You entered the wrong PIN. If you forget your PIN, consult your

 

nearest Panasonic service centre.

 

L Locate the cordless handset and the base unit away from other

 

electrical appliances.

 

 

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Image 89
Panasonic KX-FC962HK manual Interference sources, such as antenna and mobile phones, Base unit Cordless handset