Panasonic KX-FC962HK - page 89

12. Help

89

Noise is heard during a

call.

LYou are using the handset or base unit in an area with high

electrical interference. Locate the handset and base unit away from

interference sources, such as antenna and mobile phones.

The cordless handset

stops working while being

used.

LDisconnect the power cord and turn OFF the cordless handset to

reset the unit. Connect the power cord, turn ON the cordless

handset and try again.

While storing an item in

the phonebook or

assigning a one touch

dial, the cordless handset

starts to ring.

LTo answer a call, press {C} or {s}. Storing will be cancelled.

Store the name and number again.

I assigned a phonebook

item to a desired category,

but category ring tones

will not sound.

LYou must subscribe to Caller ID service.

I cannot redial by

pressing {R}.

LIf the last number dialled was more than 24 digits long, the number

will not be redialled correctly. Redial the number manually.

7 flashes or the

cordless handset beeps

intermittently while it is in

use.

LFully charge the batteries (page 8).

I fully charged the

batteries, but 7 still

flashes.

LClean the charge contacts and charge again (page 8).

LIt is time to replace the batteries (page 6).

I cannot receive

documents using the

cordless handset.

LThe memory is full of received documents due to a lack of

recording paper or a recording paper jam. Install paper (page 9) or

clear the jammed paper (page 93).

I cannot make a call with

the cordless handset.

LThe call bar feature is set. Turn it OFF (page 71).

LYou dialled a call restricted number. Remove the number from the

call restricted list (page 73).

LThe key lock feature is turned ON. Turn it OFF (page 25).

I cannot register a

cordless handset to a

base unit.

LThe maximum number of base units are already registered to the

cordless handset. Cancel unused base unit registrations from the

cordless handset (page 76).

LThe maximum number of cordless handsets are already registered

to the base unit. Cancel unused cordless handset registrations

from the base unit (page 76).

LYou entered the wrong PIN. If you forget your PIN, consult your

nearest Panasonic service centre.

LLocate the cordless handset and the base unit away from other

electrical appliances.

Problem Cause & Solution

FC962HK-PFQX2283ZA-en.book Page 89 Thursday, September 15, 2005 4:20 PM

Contents

Main Operating Instructions FC962HK-PFQX2283ZA-en.PDF Page 1 Thursday, September 15, 2005 4:20 PM Table of Contents 1. Installation and Quick Start 2. Important Instructions 3. Preparation 4. Telephone 5. Fax 9. Programmable Features 10.Multi-unit Operation 11.Useful Information 12.Help 13.General Information 1.1 Included accessories 1.2 Accessory information 1.2.1 Available accessories 1.3 Battery installation / replacement 1.3.1 Installing the batteries 1.3.2 Replacing the batteries 1.4 Connections 1.4.1 Base unit 1.4.2 Charger unit 1.5 Battery charge Battery strength Battery life 1.6 Recording paper 1.7 Fax sending / Copying 1.8 Fax receiving 1.9 Answering machine 1.9.1 Recording your own greeting message 1.9.2 Listening to recorded 2.1 Important safety instructions Page 2.2 For best performance 3.1 Location of Controls 3.1.1 Base unit GH N T 3.1.2 Cordless handset A B C D 3.2 Display descriptions of the cordless handset Display icons 89 j 3.3.2 Cordless handset 3.3 Overview 3.4 Turning the cordless handset power ON/OFF 3.4.1 Power ON 3.4.2 Power OFF 3.5 Adjusting cordless handset volume Ringer volume 3.6 Adjusting base unit volume Ringer volume Handset receiver volume Speaker volume Answering machine volume 3.8 Date and time 3.8.1 With the cordless handset 3 4 5 6 3.9 Your logo 2 4 6 To select characters with the base unit dial keypad To enter your logo To change uppercase or lowercase letters To select characters using {A} or {B} 3.10 Your fax number 2 4 6 4.1 Making phone calls 4.1.1 With the cordless handset {R} {C/T} 1 4.1.2 With the base unit 1 2 3 Speakerphone operation To redial the last number dialled from the base unit 4.2 Answering phone calls 4.2.1 With the cordless handset 4.2.2 With the base unit 4.3 Recording a telephone conversation 4.3.1 With the cordless handset 1 2 3 4.3.2 With the base unit 4.4 Cordless handset phonebook 4.4.1 Storing phonebook items 1 2 3 4 5 4.4.4 Editing a stored item 4.4.5 Erasing stored items 4.4.6 Chain dial 4.5 Base unit phonebook 4.5.1 Storing phonebook items 4.5.2 Making a phone call using the phonebook 4.5.3 Editing a stored item 4.5.4 Erasing a stored item 4.6 One-touch dial feature 4.6.1 Cordless handset: To assign an item to a one touch dial key To make a call using a one touch dial key To erase a one touch dial assignment 4.7 Night mode 4.7.1 Cordless handset: Setting night mode ON/OFF {A}{B} Setting the start and end time for night Setting the ring delay for night mode 4.8 Caller ID service 4.8.1 How Caller ID is displayed To confirm caller information by printing the Caller information list Call Waiting Caller ID Category features for cordless handset phonebook 4.9 Viewing and calling back using caller information 4.9.1 With the cordless handset 3 4 To stop viewing 4.10 Editing a callers telephone number before calling back 4.10.1 With the cordless handset 3 4 5 4.11 Erasing caller information 4.11.1 With the cordless handset 3 4 5 4.12 Storing caller information into the phonebook / one-touch dial 4.12.1 Into the cordless handset phonebook 4.12.2 Into the base unit phonebook 4.12.3 Into the one-touch dial 2 4.13 Voice mail service 5.1 Sending a fax manually 1 2 3 4 5 6 5.2 Documents you can send 5.3 Sending a fax using the base unit phonebook / one-touch dial 1 2 3 4 5.4 Broadcast transmission 5.4.1 Programming items into the broadcast memory 5.4.2 Adding a new item into the broadcast memory 5.4.3 Erasing a stored item from the broadcast memory 5.4.4 Sending the same document to pre-programmed parties 3 To send the same document to a one-time group of parties To cancel broadcast transmission 5.5 Selecting the way to use your fax machine 5.6 Auto receive 5.6.1 Use as a telephone answering machine and/or fax (TAM/FAX mode) 5.6.2 Use only as a fax (FAX ONLY mode) 5.7 Manual receive 5.7.2 Use as a telephone and/or fax (TEL/FAX mode) 5.8 Receiving a fax manually Auto answer OFF 5.8.1 Activating TEL mode {s} {>} 1 2 5.8.2 Activating TEL/FAX mode 1 2 3 How phone calls and faxes are received 5.9 Receiving a fax automatically Auto answer ON 5.9.1 Activating TAM/FAX mode 1 2 Activating TAM/FAX mode with the cordless handset 5.10 Receive polling (retrieving a fax placed on another fax machine) 1 2 3 4 {LOWER} Station keys 5.11 Junk fax prohibitor (preventing fax reception from undesired callers) 5.11.1 Activating the junk fax prohibitor 1 2 3 5.11.2 Storing undesired callers 6.1 Using with the ring detection feature 7. Copy 7.1 Making a copy {COPY} {A}{B} 1 2 8.1 Recording your greeting message 3 5 6 7 8 8.2 Listening to recorded messages To repeat a message {ERASE} 2 To skip a message 8.3 Using the answering machine with the cordless handset 8.3.1 Recording your greeting message 3 4 5 To check the greeting message 8.3.3 Recording a voice memo 3 4 5 8.3.4 Using direct commands 8.3.5 Programming for answering machine Selecting the callers recording time Turning call screening on/off Turning message alert on/off 8.4 Operating from a remote location 8.4.1 Summary of remote operation 1 2 3 4 5 8.5 Pager call 2 3 5 7 8 9.1 Base unit programming 9.1.1 Programming basic features 2 3 5 9.2 Basic features 9.3 Advanced features Page Page 9.4 Direct commands for programming features 2 3 5 9.4.1 Program code and direct command button Page Page 9.5 Cordless handset programming 9.5.1 Programmable functions 9.5.2 Alarm Setting alarm 9.5.3 Ringer options Changing ring tones 9.5.5 Call options Setting call bar for the cordless handset Setting auto talk 9.5.6 Other options Changing the cordless handset PIN (personal identification number) 9.5.7 Programmable functions using the base unit PIN {>} {C/T} 9.5.8 Call Options Changing the recall (flash) time Setting pause length 9.5.9 Other options Changing the base unit PIN (personal identification number) Resetting cordless handset programming that uses the base unit PIN 10.1 Operating additional units 10.1.1 Additional cordless 10.1.2 Additional base units 10.2 Registering a cordless handset to a base unit 3 10.2.1 Selecting a base unit 3 4 10.2.2 Cancelling a cordless handset 2 3 10.3 Intercom 10.3.1 Between cordless 10.3.2 Between a cordless handset and the base unit {SP-PHONE}{B} 10.4 Transferring calls / Conference calls 10.4.1 From a cordless handset to the base unit To transfer a call without speaking to the base unit user 10.4.2 From the base unit to a cordless handset To transfer a call without speaking to the cordless handset 1 user 10.4.3 Between cordless To transfer a call without speaking to the cordless handset 2 user 10.5 Copying cordless handset phonebook items Copying a stored item Copying all stored items 11. Useful Information 11.1 Available character entries for the cordless handset 11.1.1 Character entry modes Page 11.2 Wall mounting the charger 12.1 Error messages Reports 12.2 Error messages Base unit display Page 12.3 When a function does not work, check here 12.3.1 Initial settings 12.3.2 General 12.3.3 Cordless handset Page 12.3.4 Fax sending 12.3.5 Fax receiving 12.3.6 Copying 12.3.7 Answering machine 12.3.8 If a power failure occurs 12.4 Recording paper jams 12.5 Document jams sending 1 2 12.6 Document feeder / scanner glass cleaning 1 cleaning Page 13.1 Reference lists and reports (Base unit only) {STOP}{<}{>}{MENU} 1 2 3 13.2 Specifications 13.2.1 Base unit 13.2.2 Cordless handset 13.2.3 Charger unit 13.3 User record 14.1 Index # A B C E F G I J K L Page 2/2 PFQX2283ZA PFQX2283ZA L This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for