Transferring calls / Conference calls | Panasonic KX-FC962HK

10. Multi-unit Operation

3.Cordless handset 1:

When finished talking, press {ih} or place the cordless handset on the charger.

Base unit:

When finished talking, press {SP-PHONE}, {INTERCOM} or replace the handset.

Example: When the base unit calls cordless handset 1

1.Base unit:

Press {INTERCOM}, then press {1} (desired cordless handset number).

L The cordless handset 1 will ring.

L To page all cordless handsets, press {0}. You can talk with the cordless handset user who answers first.

L To stop paging, press {INTERCOM} again.

2.Cordless handset 1:

Press {INT}, {C} or {s} to answer.

3.Base unit:

When finished talking, press {SP-PHONE}, {INTERCOM} or replace the handset.

Cordless handset 1:

When finished talking, press {ih}.

Note:

L If the cordless handset user has difficulty hearing the base unit user, ask the base unit user to decrease the speaker volume by pressing {B}.

10.4Transferring calls / Conference calls

Outside calls can be transferred to the base unit or to a cordless handset.

2 people can have a conference call with an outside party.

{SP-PHONE} {INTERCOM}

{C}

{s}	{ih}

{INT}

10.4.1From a cordless handset to the base unit

Example: When cordless handset 1 transfers a call to the base unit

1.Cordless handset 1:

During an outside call, press {INT} and {0} to page the base unit.

L The outside call will be put on hold.

L If there is no answer, press {INT} to return to the outside call.

2.Base unit:

Press {INTERCOM}, {SP-PHONE}or lift the handset to answer.

L The base unit user can talk with cordless handset 1 user.

3.Cordless handset 1:

To complete the call transfer, press {ih}. To establish a conference call, press {3}.

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Panasonic KX-FC962HK Transferring calls / Conference calls, From a cordless handset to the base unit, SP-PHONE Intercom

Contents

Operating Instructions Important Instructions 100 101 Included accessories Quantity Accessory information Available accessoriesModel No Specifications/Usage Battery installation / replacement Installing the batteriesReplacing the batteries Connections Base unitCharger unit Battery icons Battery strength Battery chargeBattery strength Battery life Recording paper Correct IncorrectFAX/START To send a fax Fax sending / CopyingFax receiving Copy FAX/START Answering machine When the Auto Answer indicator flashesWhen the Auto Answer indicator is on Stop Menu SET Important safety instructions InstallationBattery Important Instructions For best performance Location of Controls Menu Cordless handsetSET Lower Display descriptions of the cordless handset Overview Power on Turning the cordless handset power ON/OFFAdjusting cordless handset volume Power OFF With the cordless handset Adjusting base unit volumeDialling mode With the base unit Example 1520 24-hour time entry Press 15 Date and timeExample 10 August SET Date & Time Press SET To correct a mistake Your logoExample 10 August, 2005 Press 10 08 Flash Stop Mute SET To enter your logo Example Bill To select characters using a or BKeypad Characters To change uppercase or lowercase letters Your FAX no Press SET Your fax numberStop SET Example +234 Making phone calls MIC SP-PHONE Any key answer feature Auto talk feature Answering phone calls Recording a telephone conversation Record Stop Categories Making a phone call using the phonebookCordless handset phonebook Storing phonebook items Editing a stored item Erasing stored itemsChain dial Erase Stop SP-PHONE SET Base unit phonebookErasing a stored item Helpful hints One-touch dial feature Night mode Select Ring Delay, then press Setting the ring delay for night modeSelect Ringer Setup, then press Setting night mode ON/OFF Caller ID service How Caller ID is displayed Viewing and calling back using caller information Editing a caller’s telephone number before calling back Caller ID FAX/START Stop SP-PHONE To insert a number Erasing caller informationTo delete a number Erasing all caller information Into the one-touch dial Into the cordless handset phonebookInto the base unit phonebook Caller ID Voice mail service Sending a fax manually Stop FAX/START Minimum document size Document weightDocuments you can send Maximum document size FAX/START Lower Adding a new item into the broadcast memory Broadcast transmissionProgramming items into the broadcast memory Erasing a stored item from the broadcast memory To cancel broadcast transmission To send the same document to a one-time group of parties Selecting the way to use your fax machine Use only as a fax FAX only modeUse mostly as a telephone TEL mode Auto receive Use as a telephone and/or fax TEL/FAX mode How to receive phone calls and faxes with the base unit Activating TEL modeActivating TEL mode with the cordless handset Receiving a fax manually Auto answer To stop receiving Activating TEL/FAX modeTEL/FAX Mode How phone calls and faxes are received Ring setting in TAM/FAX mode Activating TAM/FAX modeActivating TAM/FAX mode with the cordless handset Receiving a fax automatically Auto answer on Activating FAX only mode FAX only ModeAnswering calls with an extension telephone Activating the junk fax prohibitor Storing undesired callersStop SET Using with the ring detection feature To use the ring detection feature, set to TEL mode Making a copy Stop CopyTo stop copying Pre-recorded greeting message Recording your greeting messageErasing your recorded greeting message To check the greeting message Listening to recorded messages Erasing recorded messagesStop Playback Erase Using the answering machine with the cordless handset Recording your greeting messageTo erase your greeting message Using direct commands Recording a voice memoProgramming for answering machine Selecting the caller’s recording time Turning call screening on/offTurning message alert on/off Remote operation using remote commands Operating from a remote locationSummary of remote operation Pager call SP-PHONE SET To cancel programming Programming basic featuresProgramming advanced features Base unit programming Basic features Advanced features Code #44 Setting the memory reception alert Code #35 Setting the night modeCode #42 Setting the message alert Code #46 Setting friendly reception Code #59 Setting the print contrast Code #55 Setting the greeting messageCode #58 Setting the scan contrast Code #67 Setting the call screening Direct commands for programming features Program code and direct command button #25 Delayed transmission #13 Dialling modeOFF #23 Overseas mode #35 Night mode #78 TEL/FAX ring setting #73 Manual receive mode#76 Connecting tone #80 Set default YES Cordless handset programming Programmable functions AlarmDisplay setup Ringer options Call options Other options Setting pause length Programmable functions using the base unit PINResetting the cordless handset to its default settings Changing the recall flash time Storing/changing emergency numbers Setting call restrictionSetting call bar for the base unit Changing the base unit PIN personal identification number Programmable Features Additional cordless handsets Operating additional unitsRegistering a cordless handset to a base unit Additional base units Selecting a base unit Cancelling a cordless handsetCancelling a base unit Increasing the range of the base unit Between a cordless handset and the base unit IntercomBetween cordless handsets Intercom SP-PHONE B From a cordless handset to the base unit Example When the base unit calls cordless handset Base unitTransferring calls / Conference calls SP-PHONE Intercom From the base unit to a cordless handset To transfer a call without speaking to the base unit user Copying cordless handset phonebook items Copying a stored itemCopying all stored items Available character entries for the cordless handset Character entry modes Extended 2 character table O Cyrillic character table P Wall mounting the charger Wall template for charger Error messages Reports Error messages Base unit display Display Cause & Solution Transmission error occurred. Try again Work. Contact our service personnelSystem is busy. Replace the handset or stop using Document is jammed. Remove the jammed document When a function does not work, check here Initial settingsGeneral Problem Cause & Solution Cordless handset Problem Cause & Solution Cannot page a cordlessReturns to standby mode Charging but the battery But category ring tones Will not sound Cannot redial by Nearest Panasonic service centreInterference sources, such as antenna and mobile phones Base unit Cordless handset Fax sending Fax receiving Copying Answering machine If a power failure occurs Recording paper jams Document feeder / scanner glass cleaning Do not use paper products, such as paper towels or tissuesDocument jams sending Thermal head cleaning Help Reference lists and reports Base unit only Specifications Mass Weight Approx g Duplex procedureRF transmission power Approx mW Operating environment Mass Weight Approx g Power supply User record For your future referenceAttach your sales receipt here Index 102 103