Sprint Nextel 800w manual

Sprint® Service

Palm® Treo™ 800W Smart Device

User Guide

www.sprint.com

© 2008 Sprint Nextel. All rights reserved. No reproduction in whole or in

part without prior written approval. SPRINT and other trademarks are

trademarks of Sprint Nextel.

Printed in the U.S.A.

PN: 406-11294-01

v. 1.2

Contents

Main Sprint Service Intellectual Property Notices Disclaimer and Limitation of Liability Palm Take Back and Recycling Program End User Notice General Operation Page Page Table of Contents Section 3: Your Sprint Power VisionSM and Other Wireless Connections . . . . . . . . . . 111 Page Page Page Page Page Page Page How to Use This Guide Where to Learn More For a Quick Introduction While Using Your Treo If You Need More Information Managing Your Account Sprint 411 Page Page Page Page Setting Up Your Palm Treo 800W Smart Device Section 1A What You Need Hardware Documentation Software Your Treo Sm art Dev ice Page Page Page Inserting the Battery Charging the Battery Checking Battery Power Maximizing Battery Life Page Setting Up Service Section 1B Turning Your Palm Treo 80 0W Smart Device On and Off Waking Up the Screen and Turning It Off Turning Your Phone On and Off Making Your First Call Page Page Setting Up Your Voicemail Creating Sprint Account Passwords Account Password Voicemai l Passwo rd Sprint Power VisionSM Password Connecting to Your Computer Section 1C Synchronization Methods Synchronizing With Desktop Sync Software Synchronizing Wirelessly With the Server What Can I Synchronize? Page Page Setting Up Your Computer for Synchronization System Requirements Installing ActiveSync Desktop Software: Windows XP Setting Up Windows Mobile Device Center: Windows Vista Using the Desktop Sync Software Page Synchronizing With a USB Connection Page Page Page Page Moving Around on Your Palm Treo 800W SmartDevice Section 2A Moving Around on the Screen Scrolling Through Screens Closing Screens Highlighting and Selecting Items Highlighting Text Using the Softkeys Selecting Menu Items Selecting Items in a Shortcut Menu Selecting Options in a List Using the Keyboard Understanding the Backlight Entering Lowercase and Uppercase Letters Entering Numbers, Punctuation, and Symbols Entering Passwords Entering Other Symbols and Accented Characters Page Symbols and Accented Characters Page Opening and Closing Applications Using the Buttons Using the Start Menu Closing Applications Using Your Today Screen Page Page Using the Phone Features Section 2B Accessing Your Today Screen Making Calls Dialing With the Keyboard Dialing by Contact Name Dialing With a Speed-Dial Button Dialing by Company Name Dialing From a Web Page or Message Redialing a Recently Called Number Dialing Using the Onscreen DialPad Receiving Calls Page Using Voicemail Setting Up Voicemail Retrieving Voicemail From a Notification Retrieving Voicemail Messages From the Today Screen Page Clearing the Voicemail Icon What Can I Do When Im On a Call? Returning to a Call From Another Application Ending a Call Saving Phone Numbers Forwarding Calls Managing Multiple Calls Answering a Second Call (Call Waiting) Making a Second Call Making a Conference Call Using Flash Mode During a Call Setting Up and Managing Speed-Dial Buttons Creating a Speed-Dial Button Page Editing a Speed-Dial Button Deleting a Speed-Dial Button Arranging Your Speed-Dial Buttons Section 2B: Using the Phone Features 95 Using a Phone Headset You can connect a phone headset for hands-free operation. Important Note Page Headset Specifications Using a Hands-Free Device With Bluetooth Wireless Technology Page Customizing Phone Settings Selecting Ringtones and Vibrate Settings Adjusting Volume Settings Assigning a Picture and Ringtone ID to a Contact Selecting Your Call Settings Setting Your Dialing Preferences Setting Your Abbreviated Dialing Preferences Selecting Your Data Settings Selecting Your Privacy Settings Selecting Your HAC Settings Controlling Your Roaming Experience Feature Availability Setting Roaming Preferences Checking Signal Strength and Phone Status Page Page Page Page Page Sprint Power VisionSMThe Basics Section 3A Getting Started With Sprint Power Vision Enabling Sprint Power Vision Accessing Sprint Power Vision Sprint Power Vision Username Sprint Power Vision Symbols on Your Screen Sprint Power Vision Billing Information Using Your Palm Treo 8 00W Smart Device as a Modem Setting Up an Internet Connection With Your Computer Page Page Using Sprint TV Using Pocket Express Initializing Your Pocket Express Service Accessing Pocket Express Information Page Updating Pocket Express Information Using the Email Features Section 3B Getting Started With Email Getting Email and Microsoft Outlook Information From Your Corporate Microsoft Exchange Server Microsoft Direct Push Technology Setting Up an Exchange Server Account Page Page Setting a Sync Schedule With an Exchange Server Setting Up an IMAP or POP Email Account Setting Up Inbox to Work With Common Providers Page Setting Up Inbox to Work With Other Providers Page Page Page Sending and Receiving Email Messages Selecting Which Email Account to Use Creating and Sending an Email Message Page Receiving Email Messages Receiving Attachments Downloading Attachments Automatically Working With Email Messages Adding a Contact From an Email Message Adding an Online Address Book Using an Online Address Book Finding Messages Using Links in Messages Replying to a Message Forwarding a Message Deleting Messages Using Inbox Shortcuts Adding a Signature to Your Messages Customizing Your Inbox Settings Page Changing Email Download Settings Page Setting Email Delivery Preferences Working With Meeting Invitations Sending Email Messages From Within Another Application Page Using Messaging Section 3C About Messaging Sending and Receiving Messages Creating and Sending a Text Message Setting Message Options Receiving Text Messages Viewing a Message Using Messaging to Chat Using Links in Messages Managing Your Messages Message Status Icons Page Customizing Your Messaging Settings Using Windows Live Using Live Search for Windows Mobile Setting Up Windows Live Mail Page Using Windows Live Mail Using Windows Live Messenger Page Page Page Browsing the Web Section 3D Viewing a Web Page Page Working With Favorites Creating a Favorite Viewing a Favorite Organizing Your Favorites Working With Web Pages Downloading Files and Images From a Web Page Copying Text From a Web Page Using the History List Customizing Your Internet Explorer Mobile Settings Page Searching the Web From Your Today Screen Page Using GPS Section 3E Finding a Point of Interest Finding a Point of Interest Near Your Current Location Finding a Point of Interest Near Another Location Using Maps Using Sprint Navigation Page Using Wireless Connections Section 3F Connecting to a Wi-Fi Network Why Use a Wi-Fi Connection? Are there different types of Wi-Fi networks? Turning the Wi-Fi Feature On and Off Wi-Fi Status Icons Connecting to an Open Network Connecting to a Secure Network Page Page Disconnecting From a Wi-Fi Network Customizing Wi-Fi Settings Page Connecting to Devices With Bluetooth WirelessTechnology The Bluetooth status icon Setting Up a Bluetooth Connection Page Sending Information Over a Bluetooth Connection Receiving Information Over a Bluetooth Connection Synchronizing Over a Bluetooth Connection Beaming Information With IR Beaming a Record Receiving Beamed Information Synchronizing Over an Infrared Connection Page Page Synchronizing Your Media Files Section 4A Synchronizing Your Pictures, Videos, and Music Synchronizing Pictures, Videos, and Music: Windows XP Page Synchronizing Pictures, Videos, and Music: Windows Vista Page Page Working With Your Pictures and Videos Section 4B About Your Camera Taking Pictures and Videos Taking a Picture Page Taking Pictures in Burst Mode Recording a Video Page Viewing Pictures and Videos Viewing a Picture Viewing a Video Viewing a Slide Show Sending Pictures and Videos Organizing Pictures and Videos Using a Picture as the Today Screen Background Adding a Picture to a Contact Entry Editing Pictures Deleting a Picture or Video Renaming a Picture or Video Customizing Your Pictures & Videos Settings Page Page Playing Media Files Section 4C Page Synchronizing Windows Media Player Library Files Page Playing Media Files Page Working With Libraries Working With Playlists Customizing Windows Media Player Mobile Page Page Page Using the Organizer Features Section 5A Contacts Adding a Contact Viewing or Changing Contact Information Viewing a Map of a Contacts Address Deleting a Contact Customizing Contacts Finding a Contact in an Online Address Book Calendar Displaying Your Calendar Creating an Appointment Creating an Untimed Event Scheduling a Repeating Appointment Adding an Alarm Reminder to an Event Sending a Meeting Request Marking an Event as Sensitive Organizing Your Schedule Deleting an Event Customizing Calendar Page Tasks Adding a Task Checking Off a Task Organizing Your Tasks Deleting a Task Customizing Tasks Notes Creating a Note Recording a Voice Note Creating a Note From a Template Organizing Your Notes Deleting a Note Customizing Notes Calculator Performing Calculations Using the Calculator Memory Page Increasing Your Productivity Section 5B Synchronizing Microsoft Office and Other Files Synchronizing Files: Windows XP Page Synchronizing Files: Windows Vista Where Are the Changes I Made to My File? Word Mobile Page Creating a Document Opening an Existing Document Creating a Document From a Template Finding or Replacing Text in a Document Moving or Copying Text Saving a Copy of a Document Formatting Text Formatting Paragraphs and Lists Checking Spelling in a Document Organizing Your Documents Deleting a Document Customizing Word Mobile PowerPoi nt Mobile Playing a Presentation Setting Presentation Playback Options Excel Mobile Page Creating a Workbook Creating a Workbook From a Template Viewing a Workbook Calculating a Sum Entering a Formula Inserting a Function Entering a Sequence Automatically Adding Cells, Rows, and Columns Formatting Cells Formatting Rows and Columns Renaming a Worksheet Sorting Information in a Worksheet Filtering Information in a Worksheet Creating a Chart Formatting or Changing a Chart Finding or Replacing Information in a Workbook Organizing Your Workbooks Deleting Cells, Rows, and Columns Customizing Excel Mobile OneNote Mobile Creating a New Note Viewing or Editing an Existing Note Renaming a Note Sorting your Notes Deleting a Note PDF Viewer Opening a File Moving Around in PDF files Customizing the Display Customizing PDF Viewer Page Page Managing Files and Applications Section 6A Finding Information Using Search Exploring Files and Folders Installing Applications Installing Bonus Software From the CD Purchasing Applications From the Sprint Mobile Software Store Installing Applications From Other Web Sites on the Internet Installing Applications From Your Computer Installing Applications Onto an Expansion Card Getting Help With Third-Party Applications Removing Applications Sharing Information Using Expansion Cards Inserting and Removing Expansion Cards Opening Applications on an Expansion Card Saving Files to an Expansion Card Moving Information Between Your Treo and anExpansion Card Copying or Moving Applications and Files Between YourTreo and an Expansion Card Viewing Available Expansion Card Memory Exploring Files on an Expansion Card Renaming Files on an Expansion Card Encrypting an Expansion Card Synchronizing Information Section 6B Setting Up Wireless Synchronization Page Setting the Synchronization Schedule Initiating a Wireless Sync Manually Other Ways to Synchronize Synchronizing Over a Bluetooth Wireless Technology Connection Synchronizing Over an Infrared Connection Synchronizing With Multiple Computers Changing Which Applications Sync Stopping Synchronization Page Customizing Your Palm Treo 800W Smart Device Section 6C Today Screen Settings Selecting Your Today Screen Background Changing the System Color Scheme Selecting Which Items Appear on Your TodayScreen System Sound Settings Setting the Ringer Switch Selecting Sounds & Notifications Page Display and Appearance Settings Adjusting the Brightness Changing the Text Size Aligning the Screen to Correct Tapping Problems Setting Display Formats Application Settings Arranging the Start Menu Reassigning Buttons Setting Up Voice Commands Using Voice Commands Setting Input Options Page Locking Your Treo and Information Using Keyguard Using Auto-Keyguard and TouchscreenLockout Using Phone Lock Using System Password Lock Entering Owner Information System Settings Setting the Date and Time Synchronizing the Date, Time, and Time Zone With the Network Setting System Alarms Managing Identity Certificates Enabling Error Reporting Setting Up an External GPS Device Viewing Memory Usage Viewing and Optimizing Power Settings Viewing and Managing Active Tasks Connection Settings Turning Wireless Services On and Off Managing ISP Settings Connecting to a VPN Setting Up a Proxy Server Ending a Data Connection Enrolling a Domain Purchasing Accessories for Your Treo Page Page Help Section 7A Transferring Information From Another Device Trouble Installing the Desktop Software on a Windows XP Computer? Resetting Your Palm Treo 800W Smart Device Performing a S oft Reset Performing a Hard Reset Replacing the Battery Page Performa nce The Applications Are Running Slower Than Usual I Cant Beam or Receive Information Via Infrared or Bluetooth Wireless Techn olo gy I Cant Save or Access Files on an Expansion Card I Cant Charge the Battery Screen The Screen Appears Blank The Screen Doesnt Respond Accurately to Taps or Activates WrongFeatures Network Connection Signal Strength Is Weak My Treo Wont Connect to the Wireless Network My Treo Seems to Turn Off by Itself I Cant Tell If Data Services Are Available My Treo Wont Connect to the Internet I Cant Send or Receive Text Messages I Cant Make or Receive Calls Using a Bluetooth Hands-Free Device I Lost the Connection Between My Treo and My Bluetooth Headset Synchronization Desktop Sync Software Page Page Page Page Page Exchange ActiveSync (wireless synchronization) Page Email I Have Problems Using My Account I Have Problems Sending and Receiving Email Auto Sync Is Not Working I Have Problems Sending Email I Have Problems Synchronizing Messages on My Treo With Messages on My Computer My vCard or vCal Email Attachment Isnt Forwarding Correctly Web I Cant Access a Page An Image or Map Is Too Small on My TreoScreen A Secure Site Refuses to Permit a Transaction Camera My Camera Wont Take Pictures The Camera Preview Image Looks Strange Third-Party Applications Getting More Help Making Room on Your Treo Voice Quality Page Glossary Glossary Section 7B Page Glossary Page Page Page Important Safety Information Section 8A General Precautions Maintaining Safe Use of and Access to Your Palm Treo 8 00W Smart Device Do Not Rely on the Phone Feature of Your Treo for Emergency Calls Using Your Phone While Driving Following Safety Guidelines Using Your Treo Near Other Electronic Devices Turning Off Your Phone Before Flying Turning Off Your Phone in Dangerous Areas Restricting Childrens Access to Your Treo Using Your Phone With a Hearing Aid Device Getting the Best Hearing Device Experience With Your Treo Caring for the Battery Protecting Your Battery CTIA (Cellular Telecommunications and Internet Association) Battery Handling Guidelines Disposal of Lithium-Ion (Li-Ion) Batteries Radio Frequency (RF) Energy Understanding How Your Phone Operates Knowing Radio Frequency Safety Body-Worn Operation Specific Absorption Rate (SAR) for Wireless Phones FCC Radio Frequency Emission Static Electricity, ESD, and Your Treo Description of ESD ESD-Susceptible Equipment Precautions Against ESD Conditions That Enhance ESD Occurrences Owners Record User Guide Proprietary Notice Page Specifications Specifications Page Index