Sprint Service
 Intellectual Property Notices
Page
Page
 Table of Contents
 Your Sprint Power VisionSM and Other Wireless Connections
 205
3C. Using Messaging
 225
211
 293
307
317
 Your Resources
 Index
Page
 Welcome and thank you for choosing Sprint
Welcome to Sprint
 How to Use This Guide
 While Using Your Treo
Where to Learn More
For a Quick Introduction
If You Need More Information
 Sprint
Managing Your Account
From the Today Screen on Your Treo
From Any Other Phone
 Sprint Operator Services
Page
 Your Setup
Page
 Setting Up Your Palm Treo 800W Smart Device
Setting Up Your Palm Treo 800W SmartDevice
 What You Need
Experience SprintSpeed Basics Guide Set Up Your Email
Hardware
Documentation
 Tip
Software
 Front View
Your Treo Smart Device
 Device Setup
 Back View
 Device Setup
 Inserting the Battery
 Charging the Battery
 Checking Battery Power
 Maximizing Battery Life
 Did you know?
 Setting Up Service
Setting Up Service
 Power/End Phone/Talk Center Start Calendar Inbox
Turning Your Palm Treo 800W SmartDevice On and Off
Waking Up the Screen and Turning It Off
 Turning Your Phone On and Off
 Before You Begin
Making Your First Call
 What’s My Phone Number?
Adjusting Call Volume
 Select Preferences Phone Settings
 To set up your voicemail
Setting Up Your Voicemail
 Creating Sprint Account Passwords
Account Password Voicemail Password
Sprint Power VisionSM Password
 Connecting to Your Computer
Connecting to Your Computer
 Synchronizing With Desktop Sync Software
Synchronization Methods
 What Can I Synchronize?
Synchronizing Wirelessly With the Server
 Did you know?
 Computer
 Setting Up Your Computer for Synchronization
Installing ActiveSync Desktop Software Windows XP
System Requirements
 Setting Up Windows Mobile Device Center Windows Vista
 Using the Desktop Sync Software
 ActiveSync window
 Synchronizing With a USB Connection
 Connect the sync cable to the bottom of your Treo
 Tip
 Your Palm Treo 800W Smart Device
Page
 Moving Around on Your Palm Treo 800W Smart Device
Moving Around on Your Palm Treo 800W SmartDevice
 Moving Around on the Screen
 Scrolling Through Screens
 Highlighting and Selecting Items
Closing Screens
 Highlighting Text
Using the Softkeys
 Selecting Menu Items
 Selecting Items in a Shortcut Menu
 Selecting Options in a List
 Understanding the Backlight
Using the Keyboard
 Entering Lowercase and Uppercase Letters
 Entering Numbers, Punctuation, and Symbols
Entering Passwords
Entering Other Symbols and Accented Characters
 Tip
 Then press… To select… Ä â ã å æ
Symbols and Accented Characters
Or B † ‡ † ‡ Ð Ë ê
Or L Ö ô œ õ
 + E ¼ ½ + R + T + J + H € £ ¥ ¢ + K + N
Then press… To select… Ü û
 Opening and Closing Applications
Using the Buttons
 Using the Start Menu
 Closing Applications
 Using Your Today Screen
 Did you know?
 Moving Around on Your Palm Treo 800W Smart Device
 Using the Phone Features
Using the Phone Features
 Accessing Your Today Screen
Making Calls
Dialing With the Keyboard
 Dialing by Contact Name
 Dialing With a Speed-Dial Button
 Dialing From a Web Page or Message
Dialing by Company Name
 Redialing a Recently Called Number
 Dialing Using the Onscreen DialPad
Receiving Calls
Press Phone/Talk
 Press Power/End
 Setting Up Voicemail
Using Voicemail
Retrieving Voicemail From a Notification
Retrieving Voicemail Messages From the Today Screen
 Tip
 What Can I Do When I’m On a Call?
Clearing the Voicemail Icon
Select Clear Voicemail Icon and then press Center
 Returning to a Call From Another Application
 Saving Phone Numbers
Ending a Call
 Forwarding Calls
Managing Multiple Calls
 Making a Second Call
Answering a Second Call Call Waiting
 Using Flash Mode During a Call
Select Send Key Flash to enter Flash mode
Making a Conference Call
 Setting Up and Managing Speed-Dial Buttons
 Creating a Speed-Dial Button
 Systems
 Editing a Speed-Dial Button
Deleting a Speed-Dial Button
Arranging Your Speed-Dial Buttons
 You can connect a phone headset for hands-free operation
Using a Phone Headset
 Using the Phone Features
 Using a Hands-Free Device With Bluetooth Wireless Technology
Headset Specifications
 Before You Begin
 Customizing Phone Settings
Selecting Ringtones and Vibrate Settings
On the Personal tab, select Sounds & Notifications
 100
Adjusting Volume Settings
 Selecting Your Call Settings
Using the Phone Features 101
Assigning a Picture and Ringtone ID to a Contact
 102
Setting Your Dialing Preferences
 Using the Phone Features 103
Setting Your Abbreviated Dialing Preferences
 Selecting Your Privacy Settings
Selecting Your Data Settings
Select the Services tab and Location Privacy
104
 Selecting Your HAC Settings
Using the Phone Features 105
Controlling Your Roaming Experience
 Feature Availability
Setting Roaming Preferences
106
 Using the Phone Features 107
Checking Signal Strength and Phone Status
 108
 Using the Phone Features 109
 110
 Your Sprint Power VisionSM and Other Wireless Connections
 112
 Sprint Power VisionSM-The Basics 113
Sprint Power VisionSM-The Basics
 Enabling Sprint Power Vision
Getting Started With Sprint Power Vision
 Sprint Power Vision Username
Accessing Sprint Power Vision
Sprint Power Vision Symbols on Your Screen
Sprint Power Vision Billing Information
 Using Your Palm Treo 800W SmartDevice as a Modem
Setting Up an Internet Connection With Your Computer
To set up a USB Internet Sharing connection
 Sprint Power VisionSM-The Basics 117
 118
 Using Sprint TV
To access your Sprint TV channels
Sprint Power VisionSM-The Basics 119
 Initializing Your Pocket Express Service
Using Pocket Express
Accessing Pocket Express Information
Select Get Pocket Express
 Sprint Power VisionSM-The Basics 121
 To automatically retrieve updates
To manually retrieve updates
Updating Pocket Express Information
Set the Frequency and Begin Time
 Using the Email Features 123
Using the Email Features
 Getting Started With Email
 Microsoft Direct Push Technology
Using the Email Features 125
 Setting Up an Exchange Server Account
Select ActiveSync
126
 Using the Email Features 127
 128
 Using the Email Features 129
Setting a Sync Schedule With an Exchange Server
 Setting Up Inbox to Work With Common Providers
Setting Up an Imap or POP Email Account
Select Setup E-mail
130
 Using the Email Features 131
 Setting Up Inbox to Work With Other Providers
 Using the Email Features 133
 134
Outgoing Smtp mail server Enter the server name
 Using the Email Features 135
 Selecting Which Email Account to Use
Sending and Receiving Email Messages
Creating and Sending an Email Message
136
 Select Spell Check
Using the Email Features 137
 138
Receiving Email Messages
 Receiving Attachments
Using the Email Features 139
 Downloading Attachments Automatically
Check the Include file attachments box
140
 Working With Email Messages
Using the Email Features 141
Adding a Contact From an Email Message
Adding an Online Address Book
 142
Using an Online Address Book
 Finding Messages
Using the Email Features 143
 Using Links in Messages
Replying to a Message
144
 Using the Email Features 145
Using Inbox Shortcuts
Forwarding a Message
Deleting Messages
 146
Adding a Signature to Your Messages
 Using the Email Features 147
Customizing Your Inbox Settings
 148
 Using the Email Features 149
Changing Email Download Settings
 Tip
 Using the Email Features 151
Setting Email Delivery Preferences
 152
Working With Meeting Invitations
 Sending Email Messages From Within Another Application
Using the Email Features 153
 154
 Using Messaging 155
Using Messaging
 156
About Messaging
 Using Messaging 157
Sending and Receiving Messages
Creating and Sending a Text Message
 Select Message Options 158
Setting Message Options
 Receiving Text Messages
Using Messaging 159
 Using Messaging to Chat
Viewing a Message
160
 Using Messaging 161
Managing Your Messages
Message Status Icons
 Deleting a Single Message
Sorting Your Messages
Deleting Multiple Messages
Select By Date or By Name
 Using Messaging 163
Customizing Your Messaging Settings
 Using Live Search for Windows Mobile
Using Windows LiveTM
Select Live Search
164
 Setting Up Windows Live Mail
Using Messaging 165
Select Windows Live Select Sign in to Windows Live
 166
 Using Windows Live Messenger
Using Windows Live Mail
Using Messaging 167
Select Windows Live
 Tip
 Using Messaging 169
 170
 Browsing the Web 171
Browsing the Web
 Press Start and select Internet Explorer
Viewing a Web
 Browsing the Web 173
 Press OK to close Internet Explorer Mobile
Working With Favorites
 Viewing a Favorite
Creating a Favorite
Organizing Your Favorites
Select New Folder
 Working With Web Pages
Downloading Files and Images From a Web
Copying Text From a Web
 Customizing Your Internet Explorer Mobile Settings
Using the History List
Browsing the Web 177
 Select the Memory tab and set any of the following options
 Browsing the Web 179
Searching the Web From Your Today Screen
 180
 Using GPS
Using GPS
181
 Finding a Point of Interest
Finding a Point of Interest Near Your Current Location
182
 Finding a Point of Interest Near Another Location
Using GPS 183
 Using Maps
Select the Map your current location link
184
 Using Sprint Navigation
Using GPS 185
Select Sprint Navigation
 186
 Using Wireless Connections 187
Using Wireless Connections
 Why Use a Wi-Fi Connection?
Connecting to a Wi-Fi Network
Are there different types of Wi-Fi networks?
188
 Using Wireless Connections 189
Turning the Wi-Fi Feature On and Off
 Wi-Fi Status Icons
Connecting to an Open Network
190
 Using Wireless Connections 191
Connecting to a Secure Network
 192
 Using Wireless Connections 193
 Disconnecting From a Wi-Fi Network
Customizing Wi-Fi Settings
194
 Using Wireless Connections 195
 Bluetooth status icon
Connecting to Devices With Bluetooth WirelessTechnology
Setting Up a Bluetooth Connection
196
 Using Wireless Connections 197
 198
Sending Information Over a Bluetooth Connection
 Receiving Information Over a Bluetooth Connection
Synchronizing Over a Bluetooth Connection
Using Wireless Connections 199
 200
Beaming Information With IR
 Beaming a Record
Using Wireless Connections 201
 Receiving Beamed Information
Synchronizing Over an Infrared Connection
202
 Your Portable Media Device
 204
 Synchronizing Your Media Files 205
Synchronizing Your Media Files
 Synchronizing Your Pictures, Videos, and Music
Synchronizing Pictures, Videos, and Music Windows XP
206
 Synchronizing Your Media Files 207
 208
Synchronizing Pictures, Videos, and Music Windows Vista
 Synchronizing Your Media Files 209
 210
 Working With Your Pictures and Videos 211
Working With Your Pictures and Videos
 Taking Pictures and Videos
About Your Camera
Taking a Picture
Press Start and select Pictures & Videos
 Working With Your Pictures and Videos 213
 Recording a Video
Taking Pictures in Burst Mode
 Working With Your Pictures and Videos 215
 Viewing a Picture
Viewing Pictures and Videos
Viewing a Video
216
 Working With Your Pictures and Videos 217
Viewing a Slide Show
 Sending Pictures and Videos
Organizing Pictures and Videos
218
 Working With Your Pictures and Videos 219
Using a Picture as the Today Screen Background
 Adding a Picture to a Contact Entry
Editing Pictures
220
 Deleting a Picture or Video
Renaming a Picture or Video
Working With Your Pictures and Videos 221
 222
Customizing Your Pictures & Videos Settings
 Working With Your Pictures and Videos 223
 224
 Playing Media Files 225
Playing Media Files
 226
AAC AMR QCP
 Playing Media Files 227
Synchronizing Windows Media Player Library Files
 228
 Playing Media Files 229
Playing Media Files
 230
 Playing Media Files 231
Working With Libraries
 Working With Playlists
 Playing Media Files 233
Customizing Windows Media Player Mobile
 234
 Your Wireless Organizer
 236
 Using the Organizer Features 237
Using the Organizer Features
 Contacts
Adding a Contact
238
 Using the Organizer Features 239
Viewing or Changing Contact Information
Select Open Contact
 240
Viewing a Map of a Contact’s Address
 Deleting a Contact
Using the Organizer Features 241
Customizing Contacts
Finding a Contact in an Online Address Book
 Displaying Your Calendar
Calendar
Press Calendar
242
 Creating an Appointment
Using the Organizer Features 243
 Creating an Untimed Event
Scheduling a Repeating Appointment
244
 Using the Organizer Features 245
Adding an Alarm Reminder to an Event
 Sending a Meeting Request
Select Attendees and then select Add Required Attendee
246
 Marking an Event as Sensitive
Using the Organizer Features 247
 Deleting an Event
Organizing Your Schedule
Customizing Calendar
248
 Using the Organizer Features 249
 Tasks
Adding a Task
250
 Organizing Your Tasks
Checking Off a Task
 Deleting a Task
Customizing Tasks
252
 Using the Organizer Features 253
Creating a Note
Recording a Voice Note
 254
Creating a Note From a Template
 Organizing Your Notes
Using the Organizer Features 255
Deleting a Note
Customizing Notes
 Calculator
Performing Calculations
Select Calculator 256
 Using the Organizer Features 257
Using the Calculator Memory
 258
 Increasing Your Productivity 259
Increasing Your Productivity
 Synchronizing Microsoft Office and Other Files
Synchronizing Files Windows XP
260
 Increasing Your Productivity 261
 Where Are the Changes I Made to My File?
Synchronizing Files Windows Vista
262
 Increasing Your Productivity 263
Word Mobile
 264
 Opening an Existing Document
Creating a Document
Creating a Document From a Template
Select Word Mobile
 Finding or Replacing Text in a Document
Moving orCopying Text
266
 Formatting Text
Saving a Copy of a Document
Formatting Paragraphs and Lists
Increasing Your Productivity 267
 268
Checking Spelling in a Document
 Organizing Your Documents
Deleting a Document
Increasing Your Productivity 269
 PowerPoint Mobile
Customizing Word Mobile
270
 Setting Presentation Playback Options
Select PowerPoint Mobile
Playing a Presentation
 272
Excel Mobile
 Increasing Your Productivity 273
 Select Excel Mobile
Creating a Workbook
 Increasing Your Productivity 275
Creating a Workbook From a Template
 276
Viewing a Workbook
 Entering a Formula
Calculating a Sum
Inserting a Function
Increasing Your Productivity 277
 Entering a Sequence Automatically
Adding Cells, Rows, and Columns
278
 Increasing Your Productivity 279
Formatting Cells
 Renaming a Worksheet
Formatting Rows and Columns
Sorting Information in a Worksheet
280
 Creating a Chart
Filtering Information in a Worksheet
Increasing Your Productivity 281
 Formatting or Changing a Chart
Finding or Replacing Information in a Workbook
282
 Organizing Your Workbooks
Deleting Cells, Rows, and Columns
Increasing Your Productivity 283
 284
Customizing Excel Mobile
 Creating a New Note
OneNote Mobile
Select OneNote Mobile
Increasing Your Productivity 285
 286
Viewing or Editing an Existing Note
 Renaming a Note
Sorting your Notes
Increasing Your Productivity 287
 288
Opening a File
 Increasing Your Productivity 289
Customizing the Display
 290
 Your Information and Settings
 292
 Managing Files and Applications 293
Managing Files and Applications
 Using Search
Finding Information
294
 Managing Files and Applications 295
Exploring Files and Folders
 296
Installing Applications
 Click Bonus Software
Installing Bonus Software From the CD
Select Software Store
Managing Files and Applications 297
 298
Installing Applications From Your Computer
 Installing Applications Onto an Expansion Card
Getting Help With Third-Party Applications
Managing Files and Applications 299
 Removing Applications
Sharing Information
300
 Managing Files and Applications 301
Using Expansion Cards
 Inserting and Removing Expansion Cards
Opening Applications on an Expansion Card
302
 Managing Files and Applications 303
Saving Files to an Expansion Card
 Moving Information Between Your Treo and anExpansionCard
Viewing Available Expansion Card Memory
304
 Exploring Files on an Expansion Card
Renaming Files on an Expansion Card
Managing Files and Applications 305
 Encrypting an Expansion Card
Check the Encrypt files placed on storage cards box
306
 Synchronizing Information 307
Synchronizing Information
 308
Setting Up Wireless Synchronization
 Synchronizing Information 309
 310
Setting the Synchronization Schedule
 Synchronizing Information 311
Initiating a Wireless Sync Manually
 312
Other Ways to Synchronize
 Synchronizing Information 313
Synchronizing With Multiple Computers
 Changing Which Applications Sync
 Synchronizing Information 315
Stopping Synchronization
 316
 Customizing Your Palm Treo 800W Smart Device 317
Customizing Your Palm Treo 800W SmartDevice
 Selecting Your Today Screen Background
Today Screen Settings
Changing the System Color Scheme
318
 System Sound Settings
Selecting Which Items Appear on Your TodayScreen
Customizing Your Palm Treo 800W Smart Device 319
 Setting the Ringer Switch
Selecting Sounds & Notifications
On the Personal tab, select Sounds & Notifications 320
 Customizing Your Palm Treo 800W Smart Device 321
 Adjusting the Brightness
Display and Appearance Settings
Changing the Text Size
322
 Setting Display Formats
Aligning the Screen to Correct Tapping Problems
On the Alignment tab, select Align Screen
Customizing Your Palm Treo 800W Smart Device 323
 Arranging the Start Menu
Application Settings
Reassigning Buttons
324
 Using Voice Commands
Setting Up Voice Commands
On the Personal tab, select Voice Command
Customizing Your Palm Treo 800W Smart Device 325
 326
Setting Input Options
 Customizing Your Palm Treo 800W Smart Device 327
 328
Locking Your Treo and Information
 Using Keyguard
Using Auto-Keyguard and TouchscreenLockout
Customizing Your Palm Treo 800W Smart Device 329
 330
Using Phone Lock
 Customizing Your Palm Treo 800W Smart Device 331
Using System Password Lock
 332
Entering Owner Information
 Setting the Date and Time
System Settings
On the Personal tab, select Owner Information
Customizing Your Palm Treo 800W Smart Device 333
 334
Synchronizing the Date, Time, and Time Zone With the Network
 Setting System Alarms
Managing Identity Certificates
Customizing Your Palm Treo 800W Smart Device 335
 336
Enabling Error Reporting
 Customizing Your Palm Treo 800W Smart Device 337
Setting Up an External GPS Device
 Viewing and Optimizing Power Settings
Viewing Memory Usage
338
 Customizing Your Palm Treo 800W Smart Device 339
Viewing and Managing Active Tasks
 Connection Settings
Turning Wireless Services On and Off
340
 Connecting to a VPN
Managing ISP Settings
On the Tasks tab, select Manage existing connections
Customizing Your Palm Treo 800W Smart Device 341
 Setting Up a Proxy Server
On the Tasks tab, select Set up my proxy server 342
On the Tasks tab, select Add a new VPN server connection
 Ending a Data Connection
Enrolling a Domain
Customizing Your Palm Treo 800W Smart Device 343
 344
Purchasing Accessories for Your Treo
 Your Resources
 346
 Help 347
Help
 348
Transferring Information From Another Device
 Resetting Your Palm Treo 800W SmartDevice
Performing a Soft Reset
Help 349
 350
Performing a Hard Reset
 Help 351
Replacing the Battery
 352
 Performance
Applications Are Running Slower Than Usual
Help 353
 Can’t Charge the Battery
Can’t Save or Access Files on an Expansion Card
Check the Receive all incoming beams box
354
 Screen
Screen Appears Blank
Help 355
 My Treo Won’t Connect to the Wireless Network
Signal Strength Is Weak
Network Connection
My Treo Seems to Turn Off by Itself
 Can’t Tell If Data Services Are Available
My Treo Won’t Connect to the Internet
Help 357
 Turn on Bluetooth box is checked in Bluetooth Settings
Can’t Send or Receive Text Messages
358
 Help 359
On the Devices tab, select Add New Device
 Desktop Sync Software
Synchronization
Desktop Sync Software Does Not Respond to a Sync Attempt
360
 Help 361
 362
 Help 363
 My Windows Media Player Library Won’t Sync
Synchronization Starts But Doesn’t Finish
My Appointments Show Up in the Wrong TimeSlotAfterI Sync
364
 Help 365
Can’t Synchronize Using a Bluetooth Connection
 Check the Use above setting when roaming box
Exchange ActiveSync wireless synchronization
Can’t Synchronize With My Company’s Exchange Server
My Scheduled Sync Doesn’t Work
 My Today Screen Settings Are Not Restored AfteraHardReset
An Alert Tells Me That the Server Could Not Be Reached
Help 367
 Have Problems Using My Account
Have Problems Sending and Receiving Email
368
 Have Problems Sending Email
Auto Sync Is Not Working
Help 369
 Web
Can’t Access a
My vCard or vCal Email Attachment Isn’t ForwardingCorrectly
370
 An Image or Map Is Too Small on My TreoScreen
Camera
Secure Site Refuses to Permit a Transaction
Help 371
 My Camera Won’t Take Pictures
Camera Preview Image Looks Strange
372
 Help 373
Third-Party Applications
 Getting More Help
Making Room on Your Treo
 Is the Other Person Hearing an Echo?
Voice Quality
Are You Hearing Your Own Voice Echo?
Is Your Voice Too Quiet on the Other End?
 376
 Glossary 377
Glossary
 378
 Glossary 379
 380
 Your Safety and Specifications
 382
 Important Safety Information 383
Important Safety Information
 384 Important Safety Information
General Precautions
 Following Safety Guidelines
Using Your Phone While Driving
Using Your Treo Near Other Electronic Devices
Important Safety Information 385
 386 Important Safety Information
Restricting Children’s Access to Your Treo
Turning Off Your Phone Before Flying
Turning Off Your Phone in Dangerous Areas
 Using Your Phone With a Hearing Aid Device
Important Safety Information 387
Box. Your Treo 800 W smart device phone has an M4/T4 rating
 Protecting Your Battery
Caring for the Battery
388 Important Safety Information
Getting the Best Hearing Device Experience With Your Treo
 Important Safety Information 389
 390 Important Safety Information
Knowing Radio Frequency Safety
Radio Frequency RF Energy
Disposal of Lithium-Ion Li-Ion Batteries
 Specific Absorption Rate SAR for Wireless Phones
Important Safety Information 391
Body-Worn Operation
 Static Electricity, ESD, and Your Treo
FCC Radio Frequency Emission
Description of ESD
 Important Safety Information 393
Precautions Against ESD
ESD-Susceptible Equipment
Conditions That Enhance ESD Occurrences
 Owner’s Record
394 Important Safety Information
User Guide Proprietary Notice
Serial No
 Specifications 395
Specifications
 396
Specifications
 Specifications 397
 398
 Index 399
Index
 Address books 141, 148, 241, 363 Address tab
 Index 401
Page
 Index 403
Page
 Index 405
Page
 Index 407
 Delivery Preferences command
 Index 409
 Events check box
Enter Email Address screen 308 entering PINs
 Index 411
Favorites softkey 175 features 15, 60, 171 fields 57
 412 Index
 Index 413
 See also pictures
 Index 415
 Treo 328
 Index 417
 Moving
 Index 419
 Files 229
 Index 421
 Making 76-81, 85, 89, 98, 160 placing on hold
 Index 423
Playlist controls 232 playlists 228, 230, 232 plug-ins 171
Page
 Index 425
Page
 Index 427
 Special characters Sprint Power Vision home Specifications
281 PowerPoint Mobile 428 Index
Pictures & Videos application 212
 Index 429
 Entering 64-66, 326
 Index 431
 Video files 206, 216, 226, 227 See also media files
 Index 433
Page
 Index 435
 436 Index