Sprint Service
 Intellectual Property Notices
Page
Page
 Table of Contents
 Your Sprint Power VisionSM and Other Wireless Connections
 3C. Using Messaging
205
 211
225
 307
293
317
 Your Resources
 Index
Page
 Welcome to Sprint
Welcome and thank you for choosing Sprint
 How to Use This Guide
 Where to Learn More
While Using Your Treo
For a Quick Introduction
If You Need More Information
 Managing Your Account
Sprint
From the Today Screen on Your Treo
From Any Other Phone
 Sprint Operator Services
Page
 Your Setup
Page
 Setting Up Your Palm Treo 800W SmartDevice
Setting Up Your Palm Treo 800W Smart Device
 Experience SprintSpeed Basics Guide Set Up Your Email
What You Need
Hardware
Documentation
 Software
Tip
 Your Treo Smart Device
Front View
 Device Setup
 Back View
 Device Setup
 Inserting the Battery
 Charging the Battery
 Checking Battery Power
 Maximizing Battery Life
 Did you know?
 Setting Up Service
Setting Up Service
 Turning Your Palm Treo 800W SmartDevice On and Off
Power/End Phone/Talk Center Start Calendar Inbox
Waking Up the Screen and Turning It Off
 Turning Your Phone On and Off
 Making Your First Call
Before You Begin
 Adjusting Call Volume
What’s My Phone Number?
 Select Preferences Phone Settings
 Setting Up Your Voicemail
To set up your voicemail
 Account Password Voicemail Password
Creating Sprint Account Passwords
Sprint Power VisionSM Password
 Connecting to Your Computer
Connecting to Your Computer
 Synchronization Methods
Synchronizing With Desktop Sync Software
 Synchronizing Wirelessly With the Server
What Can I Synchronize?
 Did you know?
 Computer
 Installing ActiveSync Desktop Software Windows XP
Setting Up Your Computer for Synchronization
System Requirements
 Setting Up Windows Mobile Device Center Windows Vista
 Using the Desktop Sync Software
 ActiveSync window
 Synchronizing With a USB Connection
 Connect the sync cable to the bottom of your Treo
 Tip
 Your Palm Treo 800W Smart Device
Page
 Moving Around on Your Palm Treo 800W SmartDevice
Moving Around on Your Palm Treo 800W Smart Device
 Moving Around on the Screen
 Scrolling Through Screens
 Closing Screens
Highlighting and Selecting Items
 Using the Softkeys
Highlighting Text
 Selecting Menu Items
 Selecting Items in a Shortcut Menu
 Selecting Options in a List
 Using the Keyboard
Understanding the Backlight
 Entering Lowercase and Uppercase Letters
 Entering Passwords
Entering Numbers, Punctuation, and Symbols
Entering Other Symbols and Accented Characters
 Tip
 Symbols and Accented Characters
Then press… To select… Ä â ã å æ
Or B † ‡ † ‡ Ð Ë ê
Or L Ö ô œ õ
 Then press… To select… Ü û
+ E ¼ ½ + R + T + J + H € £ ¥ ¢ + K + N
 Using the Buttons
Opening and Closing Applications
 Using the Start Menu
 Closing Applications
 Using Your Today Screen
 Did you know?
 Moving Around on Your Palm Treo 800W Smart Device
 Using the Phone Features
Using the Phone Features
 Making Calls
Accessing Your Today Screen
Dialing With the Keyboard
 Dialing by Contact Name
 Dialing With a Speed-Dial Button
 Dialing by Company Name
Dialing From a Web Page or Message
 Redialing a Recently Called Number
 Receiving Calls
Dialing Using the Onscreen DialPad
Press Phone/Talk
 Press Power/End
 Using Voicemail
Setting Up Voicemail
Retrieving Voicemail From a Notification
Retrieving Voicemail Messages From the Today Screen
 Tip
 Clearing the Voicemail Icon
What Can I Do When I’m On a Call?
Select Clear Voicemail Icon and then press Center
 Returning to a Call From Another Application
 Ending a Call
Saving Phone Numbers
 Managing Multiple Calls
Forwarding Calls
 Answering a Second Call Call Waiting
Making a Second Call
 Select Send Key Flash to enter Flash mode
Using Flash Mode During a Call
Making a Conference Call
 Setting Up and Managing Speed-Dial Buttons
 Creating a Speed-Dial Button
 Systems
 Deleting a Speed-Dial Button
Editing a Speed-Dial Button
Arranging Your Speed-Dial Buttons
 Using a Phone Headset
You can connect a phone headset for hands-free operation
 Using the Phone Features
 Headset Specifications
Using a Hands-Free Device With Bluetooth Wireless Technology
 Before You Begin
 Selecting Ringtones and Vibrate Settings
Customizing Phone Settings
On the Personal tab, select Sounds & Notifications
 Adjusting Volume Settings
100
 Using the Phone Features 101
Selecting Your Call Settings
Assigning a Picture and Ringtone ID to a Contact
 Setting Your Dialing Preferences
102
 Setting Your Abbreviated Dialing Preferences
Using the Phone Features 103
 Selecting Your Data Settings
Selecting Your Privacy Settings
Select the Services tab and Location Privacy
104
 Using the Phone Features 105
Selecting Your HAC Settings
Controlling Your Roaming Experience
 Setting Roaming Preferences
Feature Availability
106
 Checking Signal Strength and Phone Status
Using the Phone Features 107
 108
 Using the Phone Features 109
 110
 Your Sprint Power VisionSM and Other Wireless Connections
 112
 Sprint Power VisionSM-The Basics
Sprint Power VisionSM-The Basics 113
 Getting Started With Sprint Power Vision
Enabling Sprint Power Vision
 Accessing Sprint Power Vision
Sprint Power Vision Username
Sprint Power Vision Symbols on Your Screen
Sprint Power Vision Billing Information
 Setting Up an Internet Connection With Your Computer
Using Your Palm Treo 800W SmartDevice as a Modem
To set up a USB Internet Sharing connection
 Sprint Power VisionSM-The Basics 117
 118
 To access your Sprint TV channels
Using Sprint TV
Sprint Power VisionSM-The Basics 119
 Using Pocket Express
Initializing Your Pocket Express Service
Accessing Pocket Express Information
Select Get Pocket Express
 Sprint Power VisionSM-The Basics 121
 To manually retrieve updates
To automatically retrieve updates
Updating Pocket Express Information
Set the Frequency and Begin Time
 Using the Email Features
Using the Email Features 123
 Getting Started With Email
 Using the Email Features 125
Microsoft Direct Push Technology
 Select ActiveSync
Setting Up an Exchange Server Account
126
 Using the Email Features 127
 128
 Setting a Sync Schedule With an Exchange Server
Using the Email Features 129
 Setting Up an Imap or POP Email Account
Setting Up Inbox to Work With Common Providers
Select Setup E-mail
130
 Using the Email Features 131
 Setting Up Inbox to Work With Other Providers
 Using the Email Features 133
 Outgoing Smtp mail server Enter the server name
134
 Using the Email Features 135
 Sending and Receiving Email Messages
Selecting Which Email Account to Use
Creating and Sending an Email Message
136
 Using the Email Features 137
Select Spell Check
 Receiving Email Messages
138
 Using the Email Features 139
Receiving Attachments
 Check the Include file attachments box
Downloading Attachments Automatically
140
 Using the Email Features 141
Working With Email Messages
Adding a Contact From an Email Message
Adding an Online Address Book
 Using an Online Address Book
142
 Using the Email Features 143
Finding Messages
 Replying to a Message
Using Links in Messages
144
 Using Inbox Shortcuts
Using the Email Features 145
Forwarding a Message
Deleting Messages
 Adding a Signature to Your Messages
146
 Customizing Your Inbox Settings
Using the Email Features 147
 148
 Changing Email Download Settings
Using the Email Features 149
 Tip
 Setting Email Delivery Preferences
Using the Email Features 151
 Working With Meeting Invitations
152
 Using the Email Features 153
Sending Email Messages From Within Another Application
 154
 Using Messaging
Using Messaging 155
 About Messaging
156
 Sending and Receiving Messages
Using Messaging 157
Creating and Sending a Text Message
 Setting Message Options
Select Message Options 158
 Using Messaging 159
Receiving Text Messages
 Viewing a Message
Using Messaging to Chat
160
 Managing Your Messages
Using Messaging 161
Message Status Icons
 Sorting Your Messages
Deleting a Single Message
Deleting Multiple Messages
Select By Date or By Name
 Customizing Your Messaging Settings
Using Messaging 163
 Using Windows LiveTM
Using Live Search for Windows Mobile
Select Live Search
164
 Using Messaging 165
Setting Up Windows Live Mail
Select Windows Live Select Sign in to Windows Live
 166
 Using Windows Live Mail
Using Windows Live Messenger
Using Messaging 167
Select Windows Live
 Tip
 Using Messaging 169
 170
 Browsing the Web
Browsing the Web 171
 Viewing a Web
Press Start and select Internet Explorer
 Browsing the Web 173
 Working With Favorites
Press OK to close Internet Explorer Mobile
 Creating a Favorite
Viewing a Favorite
Organizing Your Favorites
Select New Folder
 Downloading Files and Images From a Web
Working With Web Pages
Copying Text From a Web
 Using the History List
Customizing Your Internet Explorer Mobile Settings
Browsing the Web 177
 Select the Memory tab and set any of the following options
 Searching the Web From Your Today Screen
Browsing the Web 179
 180
 Using GPS
Using GPS
181
 Finding a Point of Interest Near Your Current Location
Finding a Point of Interest
182
 Using GPS 183
Finding a Point of Interest Near Another Location
 Select the Map your current location link
Using Maps
184
 Using GPS 185
Using Sprint Navigation
Select Sprint Navigation
 186
 Using Wireless Connections
Using Wireless Connections 187
 Connecting to a Wi-Fi Network
Why Use a Wi-Fi Connection?
Are there different types of Wi-Fi networks?
188
 Turning the Wi-Fi Feature On and Off
Using Wireless Connections 189
 Connecting to an Open Network
Wi-Fi Status Icons
190
 Connecting to a Secure Network
Using Wireless Connections 191
 192
 Using Wireless Connections 193
 Customizing Wi-Fi Settings
Disconnecting From a Wi-Fi Network
194
 Using Wireless Connections 195
 Connecting to Devices With Bluetooth WirelessTechnology
Bluetooth status icon
Setting Up a Bluetooth Connection
196
 Using Wireless Connections 197
 Sending Information Over a Bluetooth Connection
198
 Synchronizing Over a Bluetooth Connection
Receiving Information Over a Bluetooth Connection
Using Wireless Connections 199
 Beaming Information With IR
200
 Using Wireless Connections 201
Beaming a Record
 Synchronizing Over an Infrared Connection
Receiving Beamed Information
202
 Your Portable Media Device
 204
 Synchronizing Your Media Files
Synchronizing Your Media Files 205
 Synchronizing Pictures, Videos, and Music Windows XP
Synchronizing Your Pictures, Videos, and Music
206
 Synchronizing Your Media Files 207
 Synchronizing Pictures, Videos, and Music Windows Vista
208
 Synchronizing Your Media Files 209
 210
 Working With Your Pictures and Videos
Working With Your Pictures and Videos 211
 About Your Camera
Taking Pictures and Videos
Taking a Picture
Press Start and select Pictures & Videos
 Working With Your Pictures and Videos 213
 Taking Pictures in Burst Mode
Recording a Video
 Working With Your Pictures and Videos 215
 Viewing Pictures and Videos
Viewing a Picture
Viewing a Video
216
 Viewing a Slide Show
Working With Your Pictures and Videos 217
 Organizing Pictures and Videos
Sending Pictures and Videos
218
 Using a Picture as the Today Screen Background
Working With Your Pictures and Videos 219
 Editing Pictures
Adding a Picture to a Contact Entry
220
 Renaming a Picture or Video
Deleting a Picture or Video
Working With Your Pictures and Videos 221
 Customizing Your Pictures & Videos Settings
222
 Working With Your Pictures and Videos 223
 224
 Playing Media Files
Playing Media Files 225
 AAC AMR QCP
226
 Synchronizing Windows Media Player Library Files
Playing Media Files 227
 228
 Playing Media Files
Playing Media Files 229
 230
 Working With Libraries
Playing Media Files 231
 Working With Playlists
 Customizing Windows Media Player Mobile
Playing Media Files 233
 234
 Your Wireless Organizer
 236
 Using the Organizer Features
Using the Organizer Features 237
 Adding a Contact
Contacts
238
 Viewing or Changing Contact Information
Using the Organizer Features 239
Select Open Contact
 Viewing a Map of a Contact’s Address
240
 Using the Organizer Features 241
Deleting a Contact
Customizing Contacts
Finding a Contact in an Online Address Book
 Calendar
Displaying Your Calendar
Press Calendar
242
 Using the Organizer Features 243
Creating an Appointment
 Scheduling a Repeating Appointment
Creating an Untimed Event
244
 Adding an Alarm Reminder to an Event
Using the Organizer Features 245
 Select Attendees and then select Add Required Attendee
Sending a Meeting Request
246
 Using the Organizer Features 247
Marking an Event as Sensitive
 Organizing Your Schedule
Deleting an Event
Customizing Calendar
248
 Using the Organizer Features 249
 Adding a Task
Tasks
250
 Checking Off a Task
Organizing Your Tasks
 Customizing Tasks
Deleting a Task
252
 Creating a Note
Using the Organizer Features 253
Recording a Voice Note
 Creating a Note From a Template
254
 Using the Organizer Features 255
Organizing Your Notes
Deleting a Note
Customizing Notes
 Performing Calculations
Calculator
Select Calculator 256
 Using the Calculator Memory
Using the Organizer Features 257
 258
 Increasing Your Productivity
Increasing Your Productivity 259
 Synchronizing Files Windows XP
Synchronizing Microsoft Office and Other Files
260
 Increasing Your Productivity 261
 Synchronizing Files Windows Vista
Where Are the Changes I Made to My File?
262
 Word Mobile
Increasing Your Productivity 263
 264
 Creating a Document
Opening an Existing Document
Creating a Document From a Template
Select Word Mobile
 Moving orCopying Text
Finding or Replacing Text in a Document
266
 Saving a Copy of a Document
Formatting Text
Formatting Paragraphs and Lists
Increasing Your Productivity 267
 Checking Spelling in a Document
268
 Deleting a Document
Organizing Your Documents
Increasing Your Productivity 269
 Customizing Word Mobile
PowerPoint Mobile
270
 Select PowerPoint Mobile
Setting Presentation Playback Options
Playing a Presentation
 Excel Mobile
272
 Increasing Your Productivity 273
 Creating a Workbook
Select Excel Mobile
 Creating a Workbook From a Template
Increasing Your Productivity 275
 Viewing a Workbook
276
 Calculating a Sum
Entering a Formula
Inserting a Function
Increasing Your Productivity 277
 Adding Cells, Rows, and Columns
Entering a Sequence Automatically
278
 Formatting Cells
Increasing Your Productivity 279
 Formatting Rows and Columns
Renaming a Worksheet
Sorting Information in a Worksheet
280
 Filtering Information in a Worksheet
Creating a Chart
Increasing Your Productivity 281
 Finding or Replacing Information in a Workbook
Formatting or Changing a Chart
282
 Deleting Cells, Rows, and Columns
Organizing Your Workbooks
Increasing Your Productivity 283
 Customizing Excel Mobile
284
 OneNote Mobile
Creating a New Note
Select OneNote Mobile
Increasing Your Productivity 285
 Viewing or Editing an Existing Note
286
 Sorting your Notes
Renaming a Note
Increasing Your Productivity 287
 Opening a File
288
 Customizing the Display
Increasing Your Productivity 289
 290
 Your Information and Settings
 292
 Managing Files and Applications
Managing Files and Applications 293
 Finding Information
Using Search
294
 Exploring Files and Folders
Managing Files and Applications 295
 Installing Applications
296
 Installing Bonus Software From the CD
Click Bonus Software
Select Software Store
Managing Files and Applications 297
 Installing Applications From Your Computer
298
 Getting Help With Third-Party Applications
Installing Applications Onto an Expansion Card
Managing Files and Applications 299
 Sharing Information
Removing Applications
300
 Using Expansion Cards
Managing Files and Applications 301
 Opening Applications on an Expansion Card
Inserting and Removing Expansion Cards
302
 Saving Files to an Expansion Card
Managing Files and Applications 303
 Viewing Available Expansion Card Memory
Moving Information Between Your Treo and anExpansionCard
304
 Renaming Files on an Expansion Card
Exploring Files on an Expansion Card
Managing Files and Applications 305
 Check the Encrypt files placed on storage cards box
Encrypting an Expansion Card
306
 Synchronizing Information
Synchronizing Information 307
 Setting Up Wireless Synchronization
308
 Synchronizing Information 309
 Setting the Synchronization Schedule
310
 Initiating a Wireless Sync Manually
Synchronizing Information 311
 Other Ways to Synchronize
312
 Synchronizing With Multiple Computers
Synchronizing Information 313
 Changing Which Applications Sync
 Stopping Synchronization
Synchronizing Information 315
 316
 Customizing Your Palm Treo 800W SmartDevice
Customizing Your Palm Treo 800W Smart Device 317
 Today Screen Settings
Selecting Your Today Screen Background
Changing the System Color Scheme
318
 Selecting Which Items Appear on Your TodayScreen
System Sound Settings
Customizing Your Palm Treo 800W Smart Device 319
 Selecting Sounds & Notifications
Setting the Ringer Switch
On the Personal tab, select Sounds & Notifications 320
 Customizing Your Palm Treo 800W Smart Device 321
 Display and Appearance Settings
Adjusting the Brightness
Changing the Text Size
322
 Aligning the Screen to Correct Tapping Problems
Setting Display Formats
On the Alignment tab, select Align Screen
Customizing Your Palm Treo 800W Smart Device 323
 Application Settings
Arranging the Start Menu
Reassigning Buttons
324
 Setting Up Voice Commands
Using Voice Commands
On the Personal tab, select Voice Command
Customizing Your Palm Treo 800W Smart Device 325
 Setting Input Options
326
 Customizing Your Palm Treo 800W Smart Device 327
 Locking Your Treo and Information
328
 Using Auto-Keyguard and TouchscreenLockout
Using Keyguard
Customizing Your Palm Treo 800W Smart Device 329
 Using Phone Lock
330
 Using System Password Lock
Customizing Your Palm Treo 800W Smart Device 331
 Entering Owner Information
332
 System Settings
Setting the Date and Time
On the Personal tab, select Owner Information
Customizing Your Palm Treo 800W Smart Device 333
 Synchronizing the Date, Time, and Time Zone With the Network
334
 Managing Identity Certificates
Setting System Alarms
Customizing Your Palm Treo 800W Smart Device 335
 Enabling Error Reporting
336
 Setting Up an External GPS Device
Customizing Your Palm Treo 800W Smart Device 337
 Viewing Memory Usage
Viewing and Optimizing Power Settings
338
 Viewing and Managing Active Tasks
Customizing Your Palm Treo 800W Smart Device 339
 Turning Wireless Services On and Off
Connection Settings
340
 Managing ISP Settings
Connecting to a VPN
On the Tasks tab, select Manage existing connections
Customizing Your Palm Treo 800W Smart Device 341
 On the Tasks tab, select Set up my proxy server 342
Setting Up a Proxy Server
On the Tasks tab, select Add a new VPN server connection
 Enrolling a Domain
Ending a Data Connection
Customizing Your Palm Treo 800W Smart Device 343
 Purchasing Accessories for Your Treo
344
 Your Resources
 346
 Help
Help 347
 Transferring Information From Another Device
348
 Performing a Soft Reset
Resetting Your Palm Treo 800W SmartDevice
Help 349
 Performing a Hard Reset
350
 Replacing the Battery
Help 351
 352
 Applications Are Running Slower Than Usual
Performance
Help 353
 Can’t Save or Access Files on an Expansion Card
Can’t Charge the Battery
Check the Receive all incoming beams box
354
 Screen Appears Blank
Screen
Help 355
 Signal Strength Is Weak
My Treo Won’t Connect to the Wireless Network
Network Connection
My Treo Seems to Turn Off by Itself
 My Treo Won’t Connect to the Internet
Can’t Tell If Data Services Are Available
Help 357
 Can’t Send or Receive Text Messages
Turn on Bluetooth box is checked in Bluetooth Settings
358
 On the Devices tab, select Add New Device
Help 359
 Synchronization
Desktop Sync Software
Desktop Sync Software Does Not Respond to a Sync Attempt
360
 Help 361
 362
 Help 363
 Synchronization Starts But Doesn’t Finish
My Windows Media Player Library Won’t Sync
My Appointments Show Up in the Wrong TimeSlotAfterI Sync
364
 Can’t Synchronize Using a Bluetooth Connection
Help 365
 Exchange ActiveSync wireless synchronization
Check the Use above setting when roaming box
Can’t Synchronize With My Company’s Exchange Server
My Scheduled Sync Doesn’t Work
 An Alert Tells Me That the Server Could Not Be Reached
My Today Screen Settings Are Not Restored AfteraHardReset
Help 367
 Have Problems Sending and Receiving Email
Have Problems Using My Account
368
 Auto Sync Is Not Working
Have Problems Sending Email
Help 369
 Can’t Access a
Web
My vCard or vCal Email Attachment Isn’t ForwardingCorrectly
370
 Camera
An Image or Map Is Too Small on My TreoScreen
Secure Site Refuses to Permit a Transaction
Help 371
 Camera Preview Image Looks Strange
My Camera Won’t Take Pictures
372
 Third-Party Applications
Help 373
 Making Room on Your Treo
Getting More Help
 Voice Quality
Is the Other Person Hearing an Echo?
Are You Hearing Your Own Voice Echo?
Is Your Voice Too Quiet on the Other End?
 376
 Glossary
Glossary 377
 378
 Glossary 379
 380
 Your Safety and Specifications
 382
 Important Safety Information
Important Safety Information 383
 General Precautions
384 Important Safety Information
 Using Your Phone While Driving
Following Safety Guidelines
Using Your Treo Near Other Electronic Devices
Important Safety Information 385
 Restricting Children’s Access to Your Treo
386 Important Safety Information
Turning Off Your Phone Before Flying
Turning Off Your Phone in Dangerous Areas
 Important Safety Information 387
Using Your Phone With a Hearing Aid Device
Box. Your Treo 800 W smart device phone has an M4/T4 rating
 Caring for the Battery
Protecting Your Battery
388 Important Safety Information
Getting the Best Hearing Device Experience With Your Treo
 Important Safety Information 389
 Knowing Radio Frequency Safety
390 Important Safety Information
Radio Frequency RF Energy
Disposal of Lithium-Ion Li-Ion Batteries
 Important Safety Information 391
Specific Absorption Rate SAR for Wireless Phones
Body-Worn Operation
 FCC Radio Frequency Emission
Static Electricity, ESD, and Your Treo
Description of ESD
 Precautions Against ESD
Important Safety Information 393
ESD-Susceptible Equipment
Conditions That Enhance ESD Occurrences
 394 Important Safety Information
Owner’s Record
User Guide Proprietary Notice
Serial No
 Specifications
Specifications 395
 Specifications
396
 Specifications 397
 398
 Index
Index 399
 Address books 141, 148, 241, 363 Address tab
 Index 401
Page
 Index 403
Page
 Index 405
Page
 Index 407
 Delivery Preferences command
 Index 409
 Enter Email Address screen 308 entering PINs
Events check box
 Favorites softkey 175 features 15, 60, 171 fields 57
Index 411
 412 Index
 Index 413
 See also pictures
 Index 415
 Treo 328
 Index 417
 Moving
 Index 419
 Files 229
 Index 421
 Making 76-81, 85, 89, 98, 160 placing on hold
 Playlist controls 232 playlists 228, 230, 232 plug-ins 171
Index 423
Page
 Index 425
Page
 Index 427
 281 PowerPoint Mobile 428 Index
Special characters Sprint Power Vision home Specifications
Pictures & Videos application 212
 Index 429
 Entering 64-66, 326
 Index 431
 Video files 206, 216, 226, 227 See also media files
 Index 433
Page
 Index 435
 436 Index