Main
Sprint Service
Intellectual Property Notices
Disclaimer and Limitation of Liability
Palm Take Back and Recycling Program
End User Notice
General Operation
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Table of Contents
Section 3: Your Sprint Power VisionSM and Other Wireless Connections . . . . . . . . . . 111
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How to Use This Guide
Where to Learn More
For a Quick Introduction
While Using Your Treo
If You Need More Information
Managing Your Account
Sprint 411
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Setting Up Your Palm Treo 800W Smart Device
Section 1A
What You Need
Hardware
Documentation
Software
Your Treo Sm art Dev ice
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Inserting the Battery
Charging the Battery
Checking Battery Power
Maximizing Battery Life
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Setting Up Service
Section 1B
Turning Your Palm Treo 80 0W Smart Device On and Off
Waking Up the Screen and Turning It Off
Turning Your Phone On and Off
Making Your First Call
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Setting Up Your Voicemail
Creating Sprint Account Passwords
Account Password
Voicemai l Passwo rd
Sprint Power VisionSM Password
Connecting to Your Computer
Section 1C
Synchronization Methods
Synchronizing With Desktop Sync Software
Synchronizing Wirelessly With the Server
What Can I Synchronize?
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Setting Up Your Computer for Synchronization
System Requirements
Installing ActiveSync Desktop Software: Windows XP
Setting Up Windows Mobile Device Center: Windows Vista
Using the Desktop Sync Software
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Synchronizing With a USB Connection
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Moving Around on Your Palm Treo 800W SmartDevice
Section 2A
Moving Around on the Screen
Scrolling Through Screens
Closing Screens
Highlighting and Selecting Items
Highlighting Text
Using the Softkeys
Selecting Menu Items
Selecting Items in a Shortcut Menu
Selecting Options in a List
Using the Keyboard
Understanding the Backlight
Entering Lowercase and Uppercase Letters
Entering Numbers, Punctuation, and Symbols
Entering Passwords
Entering Other Symbols and Accented Characters
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Symbols and Accented Characters
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Opening and Closing Applications
Using the Buttons
Using the Start Menu
Closing Applications
Using Your Today Screen
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Using the Phone Features
Section 2B
Accessing Your Today Screen
Making Calls
Dialing With the Keyboard
Dialing by Contact Name
Dialing With a Speed-Dial Button
Dialing by Company Name
Dialing From a Web Page or Message
Redialing a Recently Called Number
Dialing Using the Onscreen DialPad
Receiving Calls
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Using Voicemail
Setting Up Voicemail
Retrieving Voicemail From a Notification
Retrieving Voicemail Messages From the Today Screen
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Clearing the Voicemail Icon
What Can I Do When Im On a Call?
Returning to a Call From Another Application
Ending a Call
Saving Phone Numbers
Forwarding Calls
Managing Multiple Calls
Answering a Second Call (Call Waiting)
Making a Second Call
Making a Conference Call
Using Flash Mode During a Call
Setting Up and Managing Speed-Dial Buttons
Creating a Speed-Dial Button
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Editing a Speed-Dial Button
Deleting a Speed-Dial Button
Arranging Your Speed-Dial Buttons
Section 2B: Using the Phone Features 95
Using a Phone Headset
You can connect a phone headset for hands-free operation.
Important
Note
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Headset Specifications
Using a Hands-Free Device With Bluetooth Wireless Technology
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Customizing Phone Settings
Selecting Ringtones and Vibrate Settings
Adjusting Volume Settings
Assigning a Picture and Ringtone ID to a Contact
Selecting Your Call Settings
Setting Your Dialing Preferences
Setting Your Abbreviated Dialing Preferences
Selecting Your Data Settings
Selecting Your Privacy Settings
Selecting Your HAC Settings
Controlling Your Roaming Experience
Feature Availability
Setting Roaming Preferences
Checking Signal Strength and Phone Status
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Sprint Power VisionSMThe Basics
Section 3A
Getting Started With Sprint Power Vision
Enabling Sprint Power Vision
Accessing Sprint Power Vision
Sprint Power Vision Username
Sprint Power Vision Symbols on Your Screen
Sprint Power Vision Billing Information
Using Your Palm Treo 8 00W Smart Device as a Modem
Setting Up an Internet Connection With Your Computer
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Using Sprint TV
Using Pocket Express
Initializing Your Pocket Express Service
Accessing Pocket Express Information
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Updating Pocket Express Information
Using the Email Features
Section 3B
Getting Started With Email
Getting Email and Microsoft Outlook Information From Your Corporate Microsoft Exchange Server
Microsoft Direct Push Technology
Setting Up an Exchange Server Account
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Setting a Sync Schedule With an Exchange Server
Setting Up an IMAP or POP Email Account
Setting Up Inbox to Work With Common Providers
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Setting Up Inbox to Work With Other Providers
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Sending and Receiving Email Messages
Selecting Which Email Account to Use
Creating and Sending an Email Message
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Receiving Email Messages
Receiving Attachments
Downloading Attachments Automatically
Working With Email Messages
Adding a Contact From an Email Message
Adding an Online Address Book
Using an Online Address Book
Finding Messages
Using Links in Messages
Replying to a Message
Forwarding a Message
Deleting Messages
Using Inbox Shortcuts
Adding a Signature to Your Messages
Customizing Your Inbox Settings
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Changing Email Download Settings
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Setting Email Delivery Preferences
Working With Meeting Invitations
Sending Email Messages From Within Another Application
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Using Messaging
Section 3C
About Messaging
Sending and Receiving Messages
Creating and Sending a Text Message
Setting Message Options
Receiving Text Messages
Viewing a Message
Using Messaging to Chat
Using Links in Messages
Managing Your Messages
Message Status Icons
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Customizing Your Messaging Settings
Using Windows Live
Using Live Search for Windows Mobile
Setting Up Windows Live Mail
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Using Windows Live Mail
Using Windows Live Messenger
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Browsing the Web
Section 3D
Viewing a Web Page
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Working With Favorites
Creating a Favorite
Viewing a Favorite
Organizing Your Favorites
Working With Web Pages
Downloading Files and Images From a Web Page
Copying Text From a Web Page
Using the History List
Customizing Your Internet Explorer Mobile Settings
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Searching the Web From Your Today Screen
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Using GPS
Section 3E
Finding a Point of Interest
Finding a Point of Interest Near Your Current Location
Finding a Point of Interest Near Another Location
Using Maps
Using Sprint Navigation
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Using Wireless Connections
Section 3F
Connecting to a Wi-Fi Network
Why Use a Wi-Fi Connection?
Are there different types of Wi-Fi networks?
Turning the Wi-Fi Feature On and Off
Wi-Fi Status Icons
Connecting to an Open Network
Connecting to a Secure Network
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Disconnecting From a Wi-Fi Network
Customizing Wi-Fi Settings
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Connecting to Devices With Bluetooth WirelessTechnology
The Bluetooth status icon
Setting Up a Bluetooth Connection
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Sending Information Over a Bluetooth Connection
Receiving Information Over a Bluetooth Connection
Synchronizing Over a Bluetooth Connection
Beaming Information With IR
Beaming a Record
Receiving Beamed Information
Synchronizing Over an Infrared Connection
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Synchronizing Your Media Files
Section 4A
Synchronizing Your Pictures, Videos, and Music
Synchronizing Pictures, Videos, and Music: Windows XP
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Synchronizing Pictures, Videos, and Music: Windows Vista
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Working With Your Pictures and Videos
Section 4B
About Your Camera
Taking Pictures and Videos
Taking a Picture
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Taking Pictures in Burst Mode
Recording a Video
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Viewing Pictures and Videos
Viewing a Picture
Viewing a Video
Viewing a Slide Show
Sending Pictures and Videos
Organizing Pictures and Videos
Using a Picture as the Today Screen Background
Adding a Picture to a Contact Entry
Editing Pictures
Deleting a Picture or Video
Renaming a Picture or Video
Customizing Your Pictures & Videos Settings
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Playing Media Files
Section 4C
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Synchronizing Windows Media Player Library Files
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Playing Media Files
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Working With Libraries
Working With Playlists
Customizing Windows Media Player Mobile
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Using the Organizer Features
Section 5A
Contacts
Adding a Contact
Viewing or Changing Contact Information
Viewing a Map of a Contacts Address
Deleting a Contact
Customizing Contacts
Finding a Contact in an Online Address Book
Calendar
Displaying Your Calendar
Creating an Appointment
Creating an Untimed Event
Scheduling a Repeating Appointment
Adding an Alarm Reminder to an Event
Sending a Meeting Request
Marking an Event as Sensitive
Organizing Your Schedule
Deleting an Event
Customizing Calendar
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Tasks
Adding a Task
Checking Off a Task
Organizing Your Tasks
Deleting a Task
Customizing Tasks
Notes
Creating a Note
Recording a Voice Note
Creating a Note From a Template
Organizing Your Notes
Deleting a Note
Customizing Notes
Calculator
Performing Calculations
Using the Calculator Memory
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Increasing Your Productivity
Section 5B
Synchronizing Microsoft Office and Other Files
Synchronizing Files: Windows XP
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Synchronizing Files: Windows Vista
Where Are the Changes I Made to My File?
Word Mobile
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Creating a Document
Opening an Existing Document
Creating a Document From a Template
Finding or Replacing Text in a Document
Moving or Copying Text
Saving a Copy of a Document
Formatting Text
Formatting Paragraphs and Lists
Checking Spelling in a Document
Organizing Your Documents
Deleting a Document
Customizing Word Mobile
PowerPoi nt Mobile
Playing a Presentation
Setting Presentation Playback Options
Excel Mobile
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Creating a Workbook
Creating a Workbook From a Template
Viewing a Workbook
Calculating a Sum
Entering a Formula
Inserting a Function
Entering a Sequence Automatically
Adding Cells, Rows, and Columns
Formatting Cells
Formatting Rows and Columns
Renaming a Worksheet
Sorting Information in a Worksheet
Filtering Information in a Worksheet
Creating a Chart
Formatting or Changing a Chart
Finding or Replacing Information in a Workbook
Organizing Your Workbooks
Deleting Cells, Rows, and Columns
Customizing Excel Mobile
OneNote Mobile
Creating a New Note
Viewing or Editing an Existing Note
Renaming a Note
Sorting your Notes
Deleting a Note
PDF Viewer
Opening a File
Moving Around in PDF files
Customizing the Display
Customizing PDF Viewer
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Managing Files and Applications
Section 6A
Finding Information
Using Search
Exploring Files and Folders
Installing Applications
Installing Bonus Software From the CD
Purchasing Applications From the Sprint Mobile Software Store
Installing Applications From Other Web Sites on the Internet
Installing Applications From Your Computer
Installing Applications Onto an Expansion Card
Getting Help With Third-Party Applications
Removing Applications
Sharing Information
Using Expansion Cards
Inserting and Removing Expansion Cards
Opening Applications on an Expansion Card
Saving Files to an Expansion Card
Moving Information Between Your Treo and anExpansion Card
Copying or Moving Applications and Files Between YourTreo and an Expansion Card
Viewing Available Expansion Card Memory
Exploring Files on an Expansion Card
Renaming Files on an Expansion Card
Encrypting an Expansion Card
Synchronizing Information
Section 6B
Setting Up Wireless Synchronization
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Setting the Synchronization Schedule
Initiating a Wireless Sync Manually
Other Ways to Synchronize
Synchronizing Over a Bluetooth Wireless Technology Connection
Synchronizing Over an Infrared Connection
Synchronizing With Multiple Computers
Changing Which Applications Sync
Stopping Synchronization
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Customizing Your Palm Treo 800W Smart Device
Section 6C
Today Screen Settings
Selecting Your Today Screen Background
Changing the System Color Scheme
Selecting Which Items Appear on Your TodayScreen
System Sound Settings
Setting the Ringer Switch
Selecting Sounds & Notifications
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Display and Appearance Settings
Adjusting the Brightness
Changing the Text Size
Aligning the Screen to Correct Tapping Problems
Setting Display Formats
Application Settings
Arranging the Start Menu
Reassigning Buttons
Setting Up Voice Commands
Using Voice Commands
Setting Input Options
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Locking Your Treo and Information
Using Keyguard
Using Auto-Keyguard and TouchscreenLockout
Using Phone Lock
Using System Password Lock
Entering Owner Information
System Settings
Setting the Date and Time
Synchronizing the Date, Time, and Time Zone With the Network
Setting System Alarms
Managing Identity Certificates
Enabling Error Reporting
Setting Up an External GPS Device
Viewing Memory Usage
Viewing and Optimizing Power Settings
Viewing and Managing Active Tasks
Connection Settings
Turning Wireless Services On and Off
Managing ISP Settings
Connecting to a VPN
Setting Up a Proxy Server
Ending a Data Connection
Enrolling a Domain
Purchasing Accessories for Your Treo
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Help
Section 7A
Transferring Information From Another Device
Trouble Installing the Desktop Software on a Windows XP Computer?
Resetting Your Palm Treo 800W Smart Device
Performing a S oft Reset
Performing a Hard Reset
Replacing the Battery
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Performa nce
The Applications Are Running Slower Than Usual
I Cant Beam or Receive Information Via Infrared or Bluetooth Wireless Techn olo gy
I Cant Save or Access Files on an Expansion Card
I Cant Charge the Battery
Screen
The Screen Appears Blank
The Screen Doesnt Respond Accurately to Taps or Activates WrongFeatures
Network Connection
Signal Strength Is Weak
My Treo Wont Connect to the Wireless Network
My Treo Seems to Turn Off by Itself
I Cant Tell If Data Services Are Available
My Treo Wont Connect to the Internet
I Cant Send or Receive Text Messages
I Cant Make or Receive Calls Using a Bluetooth Hands-Free Device
I Lost the Connection Between My Treo and My Bluetooth Headset
Synchronization
Desktop Sync Software
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Exchange ActiveSync (wireless synchronization)
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Email
I Have Problems Using My Account
I Have Problems Sending and Receiving Email
Auto Sync Is Not Working
I Have Problems Sending Email
I Have Problems Synchronizing Messages on My Treo With Messages on My Computer
My vCard or vCal Email Attachment Isnt Forwarding Correctly
Web
I Cant Access a Page
An Image or Map Is Too Small on My TreoScreen
A Secure Site Refuses to Permit a Transaction
Camera
My Camera Wont Take Pictures
The Camera Preview Image Looks Strange
Third-Party Applications
Getting More Help
Making Room on Your Treo
Voice Quality
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Glossary
Glossary
Section 7B
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Glossary
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Important Safety Information
Section 8A
General Precautions
Maintaining Safe Use of and Access to Your Palm Treo 8 00W Smart Device
Do Not Rely on the Phone Feature of Your Treo for Emergency Calls
Using Your Phone While Driving
Following Safety Guidelines
Using Your Treo Near Other Electronic Devices
Turning Off Your Phone Before Flying
Turning Off Your Phone in Dangerous Areas
Restricting Childrens Access to Your Treo
Using Your Phone With a Hearing Aid Device
Getting the Best Hearing Device Experience With Your Treo
Caring for the Battery
Protecting Your Battery
CTIA (Cellular Telecommunications and Internet Association) Battery Handling Guidelines
Disposal of Lithium-Ion (Li-Ion) Batteries
Radio Frequency (RF) Energy
Understanding How Your Phone Operates
Knowing Radio Frequency Safety
Body-Worn Operation
Specific Absorption Rate (SAR) for Wireless Phones
FCC Radio Frequency Emission
Static Electricity, ESD, and Your Treo
Description of ESD
ESD-Susceptible Equipment
Precautions Against ESD
Conditions That Enhance ESD Occurrences
Owners Record
User Guide Proprietary Notice
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Specifications
Specifications
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Index