Sprint Service
 Intellectual Property Notices
Page
Page
 Table of Contents
 Your Sprint Power VisionSM and Other Wireless Connections
 205
3C. Using Messaging
 225
211
 317
293
307
 Your Resources
 Index
Page
 Welcome and thank you for choosing Sprint
Welcome to Sprint
 How to Use This Guide
 If You Need More Information
Where to Learn More
While Using Your Treo
For a Quick Introduction
 From Any Other Phone
Managing Your Account
Sprint
From the Today Screen on Your Treo
 Sprint Operator Services
Page
 Your Setup
Page
 Setting Up Your Palm Treo 800W Smart Device
Setting Up Your Palm Treo 800W SmartDevice
 Documentation
Experience SprintSpeed Basics Guide Set Up Your Email
What You Need
Hardware
 Tip
Software
 Front View
Your Treo Smart Device
 Device Setup
 Back View
 Device Setup
 Inserting the Battery
 Charging the Battery
 Checking Battery Power
 Maximizing Battery Life
 Did you know?
 Setting Up Service
Setting Up Service
 Waking Up the Screen and Turning It Off
Power/End Phone/Talk Center Start Calendar Inbox
Turning Your Palm Treo 800W SmartDevice On and Off
 Turning Your Phone On and Off
 Before You Begin
Making Your First Call
 What’s My Phone Number?
Adjusting Call Volume
 Select Preferences Phone Settings
 To set up your voicemail
Setting Up Your Voicemail
 Sprint Power VisionSM Password
Creating Sprint Account Passwords
Account Password Voicemail Password
 Connecting to Your Computer
Connecting to Your Computer
 Synchronizing With Desktop Sync Software
Synchronization Methods
 What Can I Synchronize?
Synchronizing Wirelessly With the Server
 Did you know?
 Computer
 System Requirements
Setting Up Your Computer for Synchronization
Installing ActiveSync Desktop Software Windows XP
 Setting Up Windows Mobile Device Center Windows Vista
 Using the Desktop Sync Software
 ActiveSync window
 Synchronizing With a USB Connection
 Connect the sync cable to the bottom of your Treo
 Tip
 Your Palm Treo 800W Smart Device
Page
 Moving Around on Your Palm Treo 800W Smart Device
Moving Around on Your Palm Treo 800W SmartDevice
 Moving Around on the Screen
 Scrolling Through Screens
 Highlighting and Selecting Items
Closing Screens
 Highlighting Text
Using the Softkeys
 Selecting Menu Items
 Selecting Items in a Shortcut Menu
 Selecting Options in a List
 Understanding the Backlight
Using the Keyboard
 Entering Lowercase and Uppercase Letters
 Entering Other Symbols and Accented Characters
Entering Numbers, Punctuation, and Symbols
Entering Passwords
 Tip
 Or L Ö ô œ õ
Symbols and Accented Characters
Then press… To select… Ä â ã å æ
Or B † ‡ † ‡ Ð Ë ê
 + E ¼ ½ + R + T + J + H € £ ¥ ¢ + K + N
Then press… To select… Ü û
 Opening and Closing Applications
Using the Buttons
 Using the Start Menu
 Closing Applications
 Using Your Today Screen
 Did you know?
 Moving Around on Your Palm Treo 800W Smart Device
 Using the Phone Features
Using the Phone Features
 Dialing With the Keyboard
Accessing Your Today Screen
Making Calls
 Dialing by Contact Name
 Dialing With a Speed-Dial Button
 Dialing From a Web Page or Message
Dialing by Company Name
 Redialing a Recently Called Number
 Press Phone/Talk
Dialing Using the Onscreen DialPad
Receiving Calls
 Press Power/End
 Retrieving Voicemail Messages From the Today Screen
Using Voicemail
Setting Up Voicemail
Retrieving Voicemail From a Notification
 Tip
 Select Clear Voicemail Icon and then press Center
What Can I Do When I’m On a Call?
Clearing the Voicemail Icon
 Returning to a Call From Another Application
 Saving Phone Numbers
Ending a Call
 Forwarding Calls
Managing Multiple Calls
 Making a Second Call
Answering a Second Call Call Waiting
 Making a Conference Call
Using Flash Mode During a Call
Select Send Key Flash to enter Flash mode
 Setting Up and Managing Speed-Dial Buttons
 Creating a Speed-Dial Button
 Systems
 Arranging Your Speed-Dial Buttons
Editing a Speed-Dial Button
Deleting a Speed-Dial Button
 You can connect a phone headset for hands-free operation
Using a Phone Headset
 Using the Phone Features
 Using a Hands-Free Device With Bluetooth Wireless Technology
Headset Specifications
 Before You Begin
 On the Personal tab, select Sounds & Notifications
Customizing Phone Settings
Selecting Ringtones and Vibrate Settings
 100
Adjusting Volume Settings
 Assigning a Picture and Ringtone ID to a Contact
Selecting Your Call Settings
Using the Phone Features 101
 102
Setting Your Dialing Preferences
 Using the Phone Features 103
Setting Your Abbreviated Dialing Preferences
 104
Selecting Your Data Settings
Selecting Your Privacy Settings
Select the Services tab and Location Privacy
 Controlling Your Roaming Experience
Selecting Your HAC Settings
Using the Phone Features 105
 106
Feature Availability
Setting Roaming Preferences
 Using the Phone Features 107
Checking Signal Strength and Phone Status
 108
 Using the Phone Features 109
 110
 Your Sprint Power VisionSM and Other Wireless Connections
 112
 Sprint Power VisionSM-The Basics 113
Sprint Power VisionSM-The Basics
 Enabling Sprint Power Vision
Getting Started With Sprint Power Vision
 Sprint Power Vision Billing Information
Accessing Sprint Power Vision
Sprint Power Vision Username
Sprint Power Vision Symbols on Your Screen
 To set up a USB Internet Sharing connection
Using Your Palm Treo 800W SmartDevice as a Modem
Setting Up an Internet Connection With Your Computer
 Sprint Power VisionSM-The Basics 117
 118
 Sprint Power VisionSM-The Basics 119
Using Sprint TV
To access your Sprint TV channels
 Select Get Pocket Express
Using Pocket Express
Initializing Your Pocket Express Service
Accessing Pocket Express Information
 Sprint Power VisionSM-The Basics 121
 Set the Frequency and Begin Time
To manually retrieve updates
To automatically retrieve updates
Updating Pocket Express Information
 Using the Email Features 123
Using the Email Features
 Getting Started With Email
 Microsoft Direct Push Technology
Using the Email Features 125
 126
Setting Up an Exchange Server Account
Select ActiveSync
 Using the Email Features 127
 128
 Using the Email Features 129
Setting a Sync Schedule With an Exchange Server
 130
Setting Up an Imap or POP Email Account
Setting Up Inbox to Work With Common Providers
Select Setup E-mail
 Using the Email Features 131
 Setting Up Inbox to Work With Other Providers
 Using the Email Features 133
 134
Outgoing Smtp mail server Enter the server name
 Using the Email Features 135
 136
Sending and Receiving Email Messages
Selecting Which Email Account to Use
Creating and Sending an Email Message
 Select Spell Check
Using the Email Features 137
 138
Receiving Email Messages
 Receiving Attachments
Using the Email Features 139
 140
Downloading Attachments Automatically
Check the Include file attachments box
 Adding an Online Address Book
Using the Email Features 141
Working With Email Messages
Adding a Contact From an Email Message
 142
Using an Online Address Book
 Finding Messages
Using the Email Features 143
 144
Using Links in Messages
Replying to a Message
 Deleting Messages
Using Inbox Shortcuts
Using the Email Features 145
Forwarding a Message
 146
Adding a Signature to Your Messages
 Using the Email Features 147
Customizing Your Inbox Settings
 148
 Using the Email Features 149
Changing Email Download Settings
 Tip
 Using the Email Features 151
Setting Email Delivery Preferences
 152
Working With Meeting Invitations
 Sending Email Messages From Within Another Application
Using the Email Features 153
 154
 Using Messaging 155
Using Messaging
 156
About Messaging
 Creating and Sending a Text Message
Using Messaging 157
Sending and Receiving Messages
 Select Message Options 158
Setting Message Options
 Receiving Text Messages
Using Messaging 159
 160
Using Messaging to Chat
Viewing a Message
 Message Status Icons
Using Messaging 161
Managing Your Messages
 Select By Date or By Name
Sorting Your Messages
Deleting a Single Message
Deleting Multiple Messages
 Using Messaging 163
Customizing Your Messaging Settings
 164
Using Windows LiveTM
Using Live Search for Windows Mobile
Select Live Search
 Select Windows Live Select Sign in to Windows Live
Setting Up Windows Live Mail
Using Messaging 165
 166
 Select Windows Live
Using Windows Live Mail
Using Windows Live Messenger
Using Messaging 167
 Tip
 Using Messaging 169
 170
 Browsing the Web 171
Browsing the Web
 Press Start and select Internet Explorer
Viewing a Web
 Browsing the Web 173
 Press OK to close Internet Explorer Mobile
Working With Favorites
 Select New Folder
Creating a Favorite
Viewing a Favorite
Organizing Your Favorites
 Copying Text From a Web
Working With Web Pages
Downloading Files and Images From a Web
 Browsing the Web 177
Customizing Your Internet Explorer Mobile Settings
Using the History List
 Select the Memory tab and set any of the following options
 Browsing the Web 179
Searching the Web From Your Today Screen
 180
 181
Using GPS
Using GPS
 182
Finding a Point of Interest
Finding a Point of Interest Near Your Current Location
 Finding a Point of Interest Near Another Location
Using GPS 183
 184
Using Maps
Select the Map your current location link
 Select Sprint Navigation
Using Sprint Navigation
Using GPS 185
 186
 Using Wireless Connections 187
Using Wireless Connections
 188
Connecting to a Wi-Fi Network
Why Use a Wi-Fi Connection?
Are there different types of Wi-Fi networks?
 Using Wireless Connections 189
Turning the Wi-Fi Feature On and Off
 190
Wi-Fi Status Icons
Connecting to an Open Network
 Using Wireless Connections 191
Connecting to a Secure Network
 192
 Using Wireless Connections 193
 194
Disconnecting From a Wi-Fi Network
Customizing Wi-Fi Settings
 Using Wireless Connections 195
 196
Connecting to Devices With Bluetooth WirelessTechnology
Bluetooth status icon
Setting Up a Bluetooth Connection
 Using Wireless Connections 197
 198
Sending Information Over a Bluetooth Connection
 Using Wireless Connections 199
Receiving Information Over a Bluetooth Connection
Synchronizing Over a Bluetooth Connection
 200
Beaming Information With IR
 Beaming a Record
Using Wireless Connections 201
 202
Receiving Beamed Information
Synchronizing Over an Infrared Connection
 Your Portable Media Device
 204
 Synchronizing Your Media Files 205
Synchronizing Your Media Files
 206
Synchronizing Your Pictures, Videos, and Music
Synchronizing Pictures, Videos, and Music Windows XP
 Synchronizing Your Media Files 207
 208
Synchronizing Pictures, Videos, and Music Windows Vista
 Synchronizing Your Media Files 209
 210
 Working With Your Pictures and Videos 211
Working With Your Pictures and Videos
 Press Start and select Pictures & Videos
About Your Camera
Taking Pictures and Videos
Taking a Picture
 Working With Your Pictures and Videos 213
 Recording a Video
Taking Pictures in Burst Mode
 Working With Your Pictures and Videos 215
 216
Viewing Pictures and Videos
Viewing a Picture
Viewing a Video
 Working With Your Pictures and Videos 217
Viewing a Slide Show
 218
Sending Pictures and Videos
Organizing Pictures and Videos
 Working With Your Pictures and Videos 219
Using a Picture as the Today Screen Background
 220
Adding a Picture to a Contact Entry
Editing Pictures
 Working With Your Pictures and Videos 221
Deleting a Picture or Video
Renaming a Picture or Video
 222
Customizing Your Pictures & Videos Settings
 Working With Your Pictures and Videos 223
 224
 Playing Media Files 225
Playing Media Files
 226
AAC AMR QCP
 Playing Media Files 227
Synchronizing Windows Media Player Library Files
 228
 Playing Media Files 229
Playing Media Files
 230
 Playing Media Files 231
Working With Libraries
 Working With Playlists
 Playing Media Files 233
Customizing Windows Media Player Mobile
 234
 Your Wireless Organizer
 236
 Using the Organizer Features 237
Using the Organizer Features
 238
Contacts
Adding a Contact
 Select Open Contact
Using the Organizer Features 239
Viewing or Changing Contact Information
 240
Viewing a Map of a Contact’s Address
 Finding a Contact in an Online Address Book
Using the Organizer Features 241
Deleting a Contact
Customizing Contacts
 242
Calendar
Displaying Your Calendar
Press Calendar
 Creating an Appointment
Using the Organizer Features 243
 244
Creating an Untimed Event
Scheduling a Repeating Appointment
 Using the Organizer Features 245
Adding an Alarm Reminder to an Event
 246
Sending a Meeting Request
Select Attendees and then select Add Required Attendee
 Marking an Event as Sensitive
Using the Organizer Features 247
 248
Organizing Your Schedule
Deleting an Event
Customizing Calendar
 Using the Organizer Features 249
 250
Tasks
Adding a Task
 Organizing Your Tasks
Checking Off a Task
 252
Deleting a Task
Customizing Tasks
 Recording a Voice Note
Using the Organizer Features 253
Creating a Note
 254
Creating a Note From a Template
 Customizing Notes
Using the Organizer Features 255
Organizing Your Notes
Deleting a Note
 Select Calculator 256
Calculator
Performing Calculations
 Using the Organizer Features 257
Using the Calculator Memory
 258
 Increasing Your Productivity 259
Increasing Your Productivity
 260
Synchronizing Microsoft Office and Other Files
Synchronizing Files Windows XP
 Increasing Your Productivity 261
 262
Where Are the Changes I Made to My File?
Synchronizing Files Windows Vista
 Increasing Your Productivity 263
Word Mobile
 264
 Select Word Mobile
Creating a Document
Opening an Existing Document
Creating a Document From a Template
 266
Finding or Replacing Text in a Document
Moving orCopying Text
 Increasing Your Productivity 267
Saving a Copy of a Document
Formatting Text
Formatting Paragraphs and Lists
 268
Checking Spelling in a Document
 Increasing Your Productivity 269
Organizing Your Documents
Deleting a Document
 270
PowerPoint Mobile
Customizing Word Mobile
 Playing a Presentation
Setting Presentation Playback Options
Select PowerPoint Mobile
 272
Excel Mobile
 Increasing Your Productivity 273
 Select Excel Mobile
Creating a Workbook
 Increasing Your Productivity 275
Creating a Workbook From a Template
 276
Viewing a Workbook
 Increasing Your Productivity 277
Calculating a Sum
Entering a Formula
Inserting a Function
 278
Entering a Sequence Automatically
Adding Cells, Rows, and Columns
 Increasing Your Productivity 279
Formatting Cells
 280
Formatting Rows and Columns
Renaming a Worksheet
Sorting Information in a Worksheet
 Increasing Your Productivity 281
Creating a Chart
Filtering Information in a Worksheet
 282
Formatting or Changing a Chart
Finding or Replacing Information in a Workbook
 Increasing Your Productivity 283
Organizing Your Workbooks
Deleting Cells, Rows, and Columns
 284
Customizing Excel Mobile
 Increasing Your Productivity 285
OneNote Mobile
Creating a New Note
Select OneNote Mobile
 286
Viewing or Editing an Existing Note
 Increasing Your Productivity 287
Renaming a Note
Sorting your Notes
 288
Opening a File
 Increasing Your Productivity 289
Customizing the Display
 290
 Your Information and Settings
 292
 Managing Files and Applications 293
Managing Files and Applications
 294
Using Search
Finding Information
 Managing Files and Applications 295
Exploring Files and Folders
 296
Installing Applications
 Managing Files and Applications 297
Installing Bonus Software From the CD
Click Bonus Software
Select Software Store
 298
Installing Applications From Your Computer
 Managing Files and Applications 299
Installing Applications Onto an Expansion Card
Getting Help With Third-Party Applications
 300
Removing Applications
Sharing Information
 Managing Files and Applications 301
Using Expansion Cards
 302
Inserting and Removing Expansion Cards
Opening Applications on an Expansion Card
 Managing Files and Applications 303
Saving Files to an Expansion Card
 304
Moving Information Between Your Treo and anExpansionCard
Viewing Available Expansion Card Memory
 Managing Files and Applications 305
Exploring Files on an Expansion Card
Renaming Files on an Expansion Card
 306
Encrypting an Expansion Card
Check the Encrypt files placed on storage cards box
 Synchronizing Information 307
Synchronizing Information
 308
Setting Up Wireless Synchronization
 Synchronizing Information 309
 310
Setting the Synchronization Schedule
 Synchronizing Information 311
Initiating a Wireless Sync Manually
 312
Other Ways to Synchronize
 Synchronizing Information 313
Synchronizing With Multiple Computers
 Changing Which Applications Sync
 Synchronizing Information 315
Stopping Synchronization
 316
 Customizing Your Palm Treo 800W Smart Device 317
Customizing Your Palm Treo 800W SmartDevice
 318
Today Screen Settings
Selecting Your Today Screen Background
Changing the System Color Scheme
 Customizing Your Palm Treo 800W Smart Device 319
System Sound Settings
Selecting Which Items Appear on Your TodayScreen
 On the Personal tab, select Sounds & Notifications 320
Setting the Ringer Switch
Selecting Sounds & Notifications
 Customizing Your Palm Treo 800W Smart Device 321
 322
Display and Appearance Settings
Adjusting the Brightness
Changing the Text Size
 Customizing Your Palm Treo 800W Smart Device 323
Aligning the Screen to Correct Tapping Problems
Setting Display Formats
On the Alignment tab, select Align Screen
 324
Application Settings
Arranging the Start Menu
Reassigning Buttons
 Customizing Your Palm Treo 800W Smart Device 325
Setting Up Voice Commands
Using Voice Commands
On the Personal tab, select Voice Command
 326
Setting Input Options
 Customizing Your Palm Treo 800W Smart Device 327
 328
Locking Your Treo and Information
 Customizing Your Palm Treo 800W Smart Device 329
Using Keyguard
Using Auto-Keyguard and TouchscreenLockout
 330
Using Phone Lock
 Customizing Your Palm Treo 800W Smart Device 331
Using System Password Lock
 332
Entering Owner Information
 Customizing Your Palm Treo 800W Smart Device 333
System Settings
Setting the Date and Time
On the Personal tab, select Owner Information
 334
Synchronizing the Date, Time, and Time Zone With the Network
 Customizing Your Palm Treo 800W Smart Device 335
Setting System Alarms
Managing Identity Certificates
 336
Enabling Error Reporting
 Customizing Your Palm Treo 800W Smart Device 337
Setting Up an External GPS Device
 338
Viewing and Optimizing Power Settings
Viewing Memory Usage
 Customizing Your Palm Treo 800W Smart Device 339
Viewing and Managing Active Tasks
 340
Connection Settings
Turning Wireless Services On and Off
 Customizing Your Palm Treo 800W Smart Device 341
Managing ISP Settings
Connecting to a VPN
On the Tasks tab, select Manage existing connections
 On the Tasks tab, select Add a new VPN server connection
Setting Up a Proxy Server
On the Tasks tab, select Set up my proxy server 342
 Customizing Your Palm Treo 800W Smart Device 343
Ending a Data Connection
Enrolling a Domain
 344
Purchasing Accessories for Your Treo
 Your Resources
 346
 Help 347
Help
 348
Transferring Information From Another Device
 Help 349
Resetting Your Palm Treo 800W SmartDevice
Performing a Soft Reset
 350
Performing a Hard Reset
 Help 351
Replacing the Battery
 352
 Help 353
Performance
Applications Are Running Slower Than Usual
 354
Can’t Save or Access Files on an Expansion Card
Can’t Charge the Battery
Check the Receive all incoming beams box
 Help 355
Screen
Screen Appears Blank
 My Treo Seems to Turn Off by Itself
Signal Strength Is Weak
My Treo Won’t Connect to the Wireless Network
Network Connection
 Help 357
Can’t Tell If Data Services Are Available
My Treo Won’t Connect to the Internet
 358
Turn on Bluetooth box is checked in Bluetooth Settings
Can’t Send or Receive Text Messages
 Help 359
On the Devices tab, select Add New Device
 360
Synchronization
Desktop Sync Software
Desktop Sync Software Does Not Respond to a Sync Attempt
 Help 361
 362
 Help 363
 364
Synchronization Starts But Doesn’t Finish
My Windows Media Player Library Won’t Sync
My Appointments Show Up in the Wrong TimeSlotAfterI Sync
 Help 365
Can’t Synchronize Using a Bluetooth Connection
 My Scheduled Sync Doesn’t Work
Exchange ActiveSync wireless synchronization
Check the Use above setting when roaming box
Can’t Synchronize With My Company’s Exchange Server
 Help 367
My Today Screen Settings Are Not Restored AfteraHardReset
An Alert Tells Me That the Server Could Not Be Reached
 368
Have Problems Using My Account
Have Problems Sending and Receiving Email
 Help 369
Have Problems Sending Email
Auto Sync Is Not Working
 370
Can’t Access a
Web
My vCard or vCal Email Attachment Isn’t ForwardingCorrectly
 Help 371
Camera
An Image or Map Is Too Small on My TreoScreen
Secure Site Refuses to Permit a Transaction
 372
My Camera Won’t Take Pictures
Camera Preview Image Looks Strange
 Help 373
Third-Party Applications
 Getting More Help
Making Room on Your Treo
 Is Your Voice Too Quiet on the Other End?
Voice Quality
Is the Other Person Hearing an Echo?
Are You Hearing Your Own Voice Echo?
 376
 Glossary 377
Glossary
 378
 Glossary 379
 380
 Your Safety and Specifications
 382
 Important Safety Information 383
Important Safety Information
 384 Important Safety Information
General Precautions
 Important Safety Information 385
Using Your Phone While Driving
Following Safety Guidelines
Using Your Treo Near Other Electronic Devices
 Turning Off Your Phone in Dangerous Areas
Restricting Children’s Access to Your Treo
386 Important Safety Information
Turning Off Your Phone Before Flying
 Box. Your Treo 800 W smart device phone has an M4/T4 rating
Using Your Phone With a Hearing Aid Device
Important Safety Information 387
 Getting the Best Hearing Device Experience With Your Treo
Caring for the Battery
Protecting Your Battery
388 Important Safety Information
 Important Safety Information 389
 Disposal of Lithium-Ion Li-Ion Batteries
Knowing Radio Frequency Safety
390 Important Safety Information
Radio Frequency RF Energy
 Body-Worn Operation
Specific Absorption Rate SAR for Wireless Phones
Important Safety Information 391
 Description of ESD
Static Electricity, ESD, and Your Treo
FCC Radio Frequency Emission
 Conditions That Enhance ESD Occurrences
Precautions Against ESD
Important Safety Information 393
ESD-Susceptible Equipment
 Serial No
394 Important Safety Information
Owner’s Record
User Guide Proprietary Notice
 Specifications 395
Specifications
 396
Specifications
 Specifications 397
 398
 Index 399
Index
 Address books 141, 148, 241, 363 Address tab
 Index 401
Page
 Index 403
Page
 Index 405
Page
 Index 407
 Delivery Preferences command
 Index 409
 Events check box
Enter Email Address screen 308 entering PINs
 Index 411
Favorites softkey 175 features 15, 60, 171 fields 57
 412 Index
 Index 413
 See also pictures
 Index 415
 Treo 328
 Index 417
 Moving
 Index 419
 Files 229
 Index 421
 Making 76-81, 85, 89, 98, 160 placing on hold
 Index 423
Playlist controls 232 playlists 228, 230, 232 plug-ins 171
Page
 Index 425
Page
 Index 427
 Pictures & Videos application 212
Special characters Sprint Power Vision home Specifications
281 PowerPoint Mobile 428 Index
 Index 429
 Entering 64-66, 326
 Index 431
 Video files 206, 216, 226, 227 See also media files
 Index 433
Page
 Index 435
 436 Index