Sprint Nextel 800w manual Help 361

3.If your company uses Microsoft System Center Mobile Device Manager, contact your system administrator to find out whether desktop synchronization features are disabled on your Treo.

4.Make sure that all the files you’re trying to sync are closed on both your computer and your Treo.

5.Check synchronization progress:

■On your Treo, look for the animated ActiveSync icon at the top of your screen.

■On your computer, look for the animated sync icon in the taskbar: (Windows XP) or (Windows Vista).

6.If you did not see the correct icons, do the following:

■On your Treo: Press Start , select Programs, select ActiveSync , and then press Menu (right softkey), select Connections, and make sure the Synchronize all PCs using this connection box is checked and that USB is selected from the list.

■Windows XP computer: Click Start > All Programs > Microsoft ActiveSync.

■Windows Vista computer: Click Start > All Programs > Windows Mobile Device Center.

7.Do one of the following

■Windows XP computer: Double-click the ActiveSync icon in your taskbar, and then from the File menu, select Connection Settings, make sure the Allow USB connections box is checked, and then click Connect.

■Windows Vista computer: Click Start > All Programs > Windows Mobile Device Center. Select Connect without setting up your device, and then select Connection settings. Make sure the Allow USB connections box is checked, and then click Connect.

8.On your Treo, press Start , select Settings, select the Connections tab, and then select USB to PC . If the Enable advanced network functionality box is checked, uncheck it. If this box is currently unchecked, then check it.

Section 7A: Help 361

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