Sprint Service
Intellectual Property Notices
Page
Page
Table of Contents
Your Sprint Power VisionSM and Other Wireless Connections
3C. Using Messaging
205
211
225
317
293
307
Your Resources
Index
Page
Welcome to Sprint
Welcome and thank you for choosing Sprint
How to Use This Guide
Where to Learn More
While Using Your Treo
For a Quick Introduction
If You Need More Information
Managing Your Account
Sprint
From the Today Screen on Your Treo
From Any Other Phone
Sprint Operator Services
Page
Your Setup
Page
Setting Up Your Palm Treo 800W SmartDevice
Setting Up Your Palm Treo 800W Smart Device
Experience SprintSpeed Basics Guide Set Up Your Email
What You Need
Hardware
Documentation
Software
Tip
Your Treo Smart Device
Front View
Device Setup
Back View
Device Setup
Inserting the Battery
Charging the Battery
Checking Battery Power
Maximizing Battery Life
Did you know?
Setting Up Service
Setting Up Service
Waking Up the Screen and Turning It Off
Power/End Phone/Talk Center Start Calendar Inbox
Turning Your Palm Treo 800W SmartDevice On and Off
Turning Your Phone On and Off
Making Your First Call
Before You Begin
Adjusting Call Volume
What’s My Phone Number?
Select Preferences Phone Settings
Setting Up Your Voicemail
To set up your voicemail
Sprint Power VisionSM Password
Creating Sprint Account Passwords
Account Password Voicemail Password
Connecting to Your Computer
Connecting to Your Computer
Synchronization Methods
Synchronizing With Desktop Sync Software
Synchronizing Wirelessly With the Server
What Can I Synchronize?
Did you know?
Computer
System Requirements
Setting Up Your Computer for Synchronization
Installing ActiveSync Desktop Software Windows XP
Setting Up Windows Mobile Device Center Windows Vista
Using the Desktop Sync Software
ActiveSync window
Synchronizing With a USB Connection
Connect the sync cable to the bottom of your Treo
Tip
Your Palm Treo 800W Smart Device
Page
Moving Around on Your Palm Treo 800W SmartDevice
Moving Around on Your Palm Treo 800W Smart Device
Moving Around on the Screen
Scrolling Through Screens
Closing Screens
Highlighting and Selecting Items
Using the Softkeys
Highlighting Text
Selecting Menu Items
Selecting Items in a Shortcut Menu
Selecting Options in a List
Using the Keyboard
Understanding the Backlight
Entering Lowercase and Uppercase Letters
Entering Other Symbols and Accented Characters
Entering Numbers, Punctuation, and Symbols
Entering Passwords
Tip
Symbols and Accented Characters
Then press… To select… Ä â ã å æ
Or B † ‡ † ‡ Ð Ë ê
Or L Ö ô œ õ
Then press… To select… Ü û
+ E ¼ ½ + R + T + J + H € £ ¥ ¢ + K + N
Using the Buttons
Opening and Closing Applications
Using the Start Menu
Closing Applications
Using Your Today Screen
Did you know?
Moving Around on Your Palm Treo 800W Smart Device
Using the Phone Features
Using the Phone Features
Dialing With the Keyboard
Accessing Your Today Screen
Making Calls
Dialing by Contact Name
Dialing With a Speed-Dial Button
Dialing by Company Name
Dialing From a Web Page or Message
Redialing a Recently Called Number
Press Phone/Talk
Dialing Using the Onscreen DialPad
Receiving Calls
Press Power/End
Using Voicemail
Setting Up Voicemail
Retrieving Voicemail From a Notification
Retrieving Voicemail Messages From the Today Screen
Tip
Select Clear Voicemail Icon and then press Center
What Can I Do When I’m On a Call?
Clearing the Voicemail Icon
Returning to a Call From Another Application
Ending a Call
Saving Phone Numbers
Managing Multiple Calls
Forwarding Calls
Answering a Second Call Call Waiting
Making a Second Call
Making a Conference Call
Using Flash Mode During a Call
Select Send Key Flash to enter Flash mode
Setting Up and Managing Speed-Dial Buttons
Creating a Speed-Dial Button
Systems
Arranging Your Speed-Dial Buttons
Editing a Speed-Dial Button
Deleting a Speed-Dial Button
Using a Phone Headset
You can connect a phone headset for hands-free operation
Using the Phone Features
Headset Specifications
Using a Hands-Free Device With Bluetooth Wireless Technology
Before You Begin
On the Personal tab, select Sounds & Notifications
Customizing Phone Settings
Selecting Ringtones and Vibrate Settings
Adjusting Volume Settings
100
Assigning a Picture and Ringtone ID to a Contact
Selecting Your Call Settings
Using the Phone Features 101
Setting Your Dialing Preferences
102
Setting Your Abbreviated Dialing Preferences
Using the Phone Features 103
Selecting Your Data Settings
Selecting Your Privacy Settings
Select the Services tab and Location Privacy
104
Controlling Your Roaming Experience
Selecting Your HAC Settings
Using the Phone Features 105
106
Feature Availability
Setting Roaming Preferences
Checking Signal Strength and Phone Status
Using the Phone Features 107
108
Using the Phone Features 109
110
Your Sprint Power VisionSM and Other Wireless Connections
112
Sprint Power VisionSM-The Basics
Sprint Power VisionSM-The Basics 113
Getting Started With Sprint Power Vision
Enabling Sprint Power Vision
Accessing Sprint Power Vision
Sprint Power Vision Username
Sprint Power Vision Symbols on Your Screen
Sprint Power Vision Billing Information
To set up a USB Internet Sharing connection
Using Your Palm Treo 800W SmartDevice as a Modem
Setting Up an Internet Connection With Your Computer
Sprint Power VisionSM-The Basics 117
118
Sprint Power VisionSM-The Basics 119
Using Sprint TV
To access your Sprint TV channels
Using Pocket Express
Initializing Your Pocket Express Service
Accessing Pocket Express Information
Select Get Pocket Express
Sprint Power VisionSM-The Basics 121
To manually retrieve updates
To automatically retrieve updates
Updating Pocket Express Information
Set the Frequency and Begin Time
Using the Email Features
Using the Email Features 123
Getting Started With Email
Using the Email Features 125
Microsoft Direct Push Technology
126
Setting Up an Exchange Server Account
Select ActiveSync
Using the Email Features 127
128
Setting a Sync Schedule With an Exchange Server
Using the Email Features 129
Setting Up an Imap or POP Email Account
Setting Up Inbox to Work With Common Providers
Select Setup E-mail
130
Using the Email Features 131
Setting Up Inbox to Work With Other Providers
Using the Email Features 133
Outgoing Smtp mail server Enter the server name
134
Using the Email Features 135
Sending and Receiving Email Messages
Selecting Which Email Account to Use
Creating and Sending an Email Message
136
Using the Email Features 137
Select Spell Check
Receiving Email Messages
138
Using the Email Features 139
Receiving Attachments
140
Downloading Attachments Automatically
Check the Include file attachments box
Using the Email Features 141
Working With Email Messages
Adding a Contact From an Email Message
Adding an Online Address Book
Using an Online Address Book
142
Using the Email Features 143
Finding Messages
144
Using Links in Messages
Replying to a Message
Using Inbox Shortcuts
Using the Email Features 145
Forwarding a Message
Deleting Messages
Adding a Signature to Your Messages
146
Customizing Your Inbox Settings
Using the Email Features 147
148
Changing Email Download Settings
Using the Email Features 149
Tip
Setting Email Delivery Preferences
Using the Email Features 151
Working With Meeting Invitations
152
Using the Email Features 153
Sending Email Messages From Within Another Application
154
Using Messaging
Using Messaging 155
About Messaging
156
Creating and Sending a Text Message
Using Messaging 157
Sending and Receiving Messages
Setting Message Options
Select Message Options 158
Using Messaging 159
Receiving Text Messages
160
Using Messaging to Chat
Viewing a Message
Message Status Icons
Using Messaging 161
Managing Your Messages
Sorting Your Messages
Deleting a Single Message
Deleting Multiple Messages
Select By Date or By Name
Customizing Your Messaging Settings
Using Messaging 163
Using Windows LiveTM
Using Live Search for Windows Mobile
Select Live Search
164
Select Windows Live Select Sign in to Windows Live
Setting Up Windows Live Mail
Using Messaging 165
166
Using Windows Live Mail
Using Windows Live Messenger
Using Messaging 167
Select Windows Live
Tip
Using Messaging 169
170
Browsing the Web
Browsing the Web 171
Viewing a Web
Press Start and select Internet Explorer
Browsing the Web 173
Working With Favorites
Press OK to close Internet Explorer Mobile
Creating a Favorite
Viewing a Favorite
Organizing Your Favorites
Select New Folder
Copying Text From a Web
Working With Web Pages
Downloading Files and Images From a Web
Browsing the Web 177
Customizing Your Internet Explorer Mobile Settings
Using the History List
Select the Memory tab and set any of the following options
Searching the Web From Your Today Screen
Browsing the Web 179
180
181
Using GPS
Using GPS
182
Finding a Point of Interest
Finding a Point of Interest Near Your Current Location
Using GPS 183
Finding a Point of Interest Near Another Location
184
Using Maps
Select the Map your current location link
Select Sprint Navigation
Using Sprint Navigation
Using GPS 185
186
Using Wireless Connections
Using Wireless Connections 187
Connecting to a Wi-Fi Network
Why Use a Wi-Fi Connection?
Are there different types of Wi-Fi networks?
188
Turning the Wi-Fi Feature On and Off
Using Wireless Connections 189
190
Wi-Fi Status Icons
Connecting to an Open Network
Connecting to a Secure Network
Using Wireless Connections 191
192
Using Wireless Connections 193
194
Disconnecting From a Wi-Fi Network
Customizing Wi-Fi Settings
Using Wireless Connections 195
Connecting to Devices With Bluetooth WirelessTechnology
Bluetooth status icon
Setting Up a Bluetooth Connection
196
Using Wireless Connections 197
Sending Information Over a Bluetooth Connection
198
Using Wireless Connections 199
Receiving Information Over a Bluetooth Connection
Synchronizing Over a Bluetooth Connection
Beaming Information With IR
200
Using Wireless Connections 201
Beaming a Record
202
Receiving Beamed Information
Synchronizing Over an Infrared Connection
Your Portable Media Device
204
Synchronizing Your Media Files
Synchronizing Your Media Files 205
206
Synchronizing Your Pictures, Videos, and Music
Synchronizing Pictures, Videos, and Music Windows XP
Synchronizing Your Media Files 207
Synchronizing Pictures, Videos, and Music Windows Vista
208
Synchronizing Your Media Files 209
210
Working With Your Pictures and Videos
Working With Your Pictures and Videos 211
About Your Camera
Taking Pictures and Videos
Taking a Picture
Press Start and select Pictures & Videos
Working With Your Pictures and Videos 213
Taking Pictures in Burst Mode
Recording a Video
Working With Your Pictures and Videos 215
Viewing Pictures and Videos
Viewing a Picture
Viewing a Video
216
Viewing a Slide Show
Working With Your Pictures and Videos 217
218
Sending Pictures and Videos
Organizing Pictures and Videos
Using a Picture as the Today Screen Background
Working With Your Pictures and Videos 219
220
Adding a Picture to a Contact Entry
Editing Pictures
Working With Your Pictures and Videos 221
Deleting a Picture or Video
Renaming a Picture or Video
Customizing Your Pictures & Videos Settings
222
Working With Your Pictures and Videos 223
224
Playing Media Files
Playing Media Files 225
AAC AMR QCP
226
Synchronizing Windows Media Player Library Files
Playing Media Files 227
228
Playing Media Files
Playing Media Files 229
230
Working With Libraries
Playing Media Files 231
Working With Playlists
Customizing Windows Media Player Mobile
Playing Media Files 233
234
Your Wireless Organizer
236
Using the Organizer Features
Using the Organizer Features 237
238
Contacts
Adding a Contact
Select Open Contact
Using the Organizer Features 239
Viewing or Changing Contact Information
Viewing a Map of a Contact’s Address
240
Using the Organizer Features 241
Deleting a Contact
Customizing Contacts
Finding a Contact in an Online Address Book
Calendar
Displaying Your Calendar
Press Calendar
242
Using the Organizer Features 243
Creating an Appointment
244
Creating an Untimed Event
Scheduling a Repeating Appointment
Adding an Alarm Reminder to an Event
Using the Organizer Features 245
246
Sending a Meeting Request
Select Attendees and then select Add Required Attendee
Using the Organizer Features 247
Marking an Event as Sensitive
Organizing Your Schedule
Deleting an Event
Customizing Calendar
248
Using the Organizer Features 249
250
Tasks
Adding a Task
Checking Off a Task
Organizing Your Tasks
252
Deleting a Task
Customizing Tasks
Recording a Voice Note
Using the Organizer Features 253
Creating a Note
Creating a Note From a Template
254
Using the Organizer Features 255
Organizing Your Notes
Deleting a Note
Customizing Notes
Select Calculator 256
Calculator
Performing Calculations
Using the Calculator Memory
Using the Organizer Features 257
258
Increasing Your Productivity
Increasing Your Productivity 259
260
Synchronizing Microsoft Office and Other Files
Synchronizing Files Windows XP
Increasing Your Productivity 261
262
Where Are the Changes I Made to My File?
Synchronizing Files Windows Vista
Word Mobile
Increasing Your Productivity 263
264
Creating a Document
Opening an Existing Document
Creating a Document From a Template
Select Word Mobile
266
Finding or Replacing Text in a Document
Moving orCopying Text
Saving a Copy of a Document
Formatting Text
Formatting Paragraphs and Lists
Increasing Your Productivity 267
Checking Spelling in a Document
268
Increasing Your Productivity 269
Organizing Your Documents
Deleting a Document
270
PowerPoint Mobile
Customizing Word Mobile
Playing a Presentation
Setting Presentation Playback Options
Select PowerPoint Mobile
Excel Mobile
272
Increasing Your Productivity 273
Creating a Workbook
Select Excel Mobile
Creating a Workbook From a Template
Increasing Your Productivity 275
Viewing a Workbook
276
Calculating a Sum
Entering a Formula
Inserting a Function
Increasing Your Productivity 277
278
Entering a Sequence Automatically
Adding Cells, Rows, and Columns
Formatting Cells
Increasing Your Productivity 279
Formatting Rows and Columns
Renaming a Worksheet
Sorting Information in a Worksheet
280
Increasing Your Productivity 281
Creating a Chart
Filtering Information in a Worksheet
282
Formatting or Changing a Chart
Finding or Replacing Information in a Workbook
Increasing Your Productivity 283
Organizing Your Workbooks
Deleting Cells, Rows, and Columns
Customizing Excel Mobile
284
OneNote Mobile
Creating a New Note
Select OneNote Mobile
Increasing Your Productivity 285
Viewing or Editing an Existing Note
286
Increasing Your Productivity 287
Renaming a Note
Sorting your Notes
Opening a File
288
Customizing the Display
Increasing Your Productivity 289
290
Your Information and Settings
292
Managing Files and Applications
Managing Files and Applications 293
294
Using Search
Finding Information
Exploring Files and Folders
Managing Files and Applications 295
Installing Applications
296
Installing Bonus Software From the CD
Click Bonus Software
Select Software Store
Managing Files and Applications 297
Installing Applications From Your Computer
298
Managing Files and Applications 299
Installing Applications Onto an Expansion Card
Getting Help With Third-Party Applications
300
Removing Applications
Sharing Information
Using Expansion Cards
Managing Files and Applications 301
302
Inserting and Removing Expansion Cards
Opening Applications on an Expansion Card
Saving Files to an Expansion Card
Managing Files and Applications 303
304
Moving Information Between Your Treo and anExpansionCard
Viewing Available Expansion Card Memory
Managing Files and Applications 305
Exploring Files on an Expansion Card
Renaming Files on an Expansion Card
306
Encrypting an Expansion Card
Check the Encrypt files placed on storage cards box
Synchronizing Information
Synchronizing Information 307
Setting Up Wireless Synchronization
308
Synchronizing Information 309
Setting the Synchronization Schedule
310
Initiating a Wireless Sync Manually
Synchronizing Information 311
Other Ways to Synchronize
312
Synchronizing With Multiple Computers
Synchronizing Information 313
Changing Which Applications Sync
Stopping Synchronization
Synchronizing Information 315
316
Customizing Your Palm Treo 800W SmartDevice
Customizing Your Palm Treo 800W Smart Device 317
Today Screen Settings
Selecting Your Today Screen Background
Changing the System Color Scheme
318
Customizing Your Palm Treo 800W Smart Device 319
System Sound Settings
Selecting Which Items Appear on Your TodayScreen
On the Personal tab, select Sounds & Notifications 320
Setting the Ringer Switch
Selecting Sounds & Notifications
Customizing Your Palm Treo 800W Smart Device 321
Display and Appearance Settings
Adjusting the Brightness
Changing the Text Size
322
Aligning the Screen to Correct Tapping Problems
Setting Display Formats
On the Alignment tab, select Align Screen
Customizing Your Palm Treo 800W Smart Device 323
Application Settings
Arranging the Start Menu
Reassigning Buttons
324
Setting Up Voice Commands
Using Voice Commands
On the Personal tab, select Voice Command
Customizing Your Palm Treo 800W Smart Device 325
Setting Input Options
326
Customizing Your Palm Treo 800W Smart Device 327
Locking Your Treo and Information
328
Customizing Your Palm Treo 800W Smart Device 329
Using Keyguard
Using Auto-Keyguard and TouchscreenLockout
Using Phone Lock
330
Using System Password Lock
Customizing Your Palm Treo 800W Smart Device 331
Entering Owner Information
332
System Settings
Setting the Date and Time
On the Personal tab, select Owner Information
Customizing Your Palm Treo 800W Smart Device 333
Synchronizing the Date, Time, and Time Zone With the Network
334
Customizing Your Palm Treo 800W Smart Device 335
Setting System Alarms
Managing Identity Certificates
Enabling Error Reporting
336
Setting Up an External GPS Device
Customizing Your Palm Treo 800W Smart Device 337
338
Viewing and Optimizing Power Settings
Viewing Memory Usage
Viewing and Managing Active Tasks
Customizing Your Palm Treo 800W Smart Device 339
340
Connection Settings
Turning Wireless Services On and Off
Managing ISP Settings
Connecting to a VPN
On the Tasks tab, select Manage existing connections
Customizing Your Palm Treo 800W Smart Device 341
On the Tasks tab, select Add a new VPN server connection
Setting Up a Proxy Server
On the Tasks tab, select Set up my proxy server 342
Customizing Your Palm Treo 800W Smart Device 343
Ending a Data Connection
Enrolling a Domain
Purchasing Accessories for Your Treo
344
Your Resources
346
Help
Help 347
Transferring Information From Another Device
348
Help 349
Resetting Your Palm Treo 800W SmartDevice
Performing a Soft Reset
Performing a Hard Reset
350
Replacing the Battery
Help 351
352
Help 353
Performance
Applications Are Running Slower Than Usual
Can’t Save or Access Files on an Expansion Card
Can’t Charge the Battery
Check the Receive all incoming beams box
354
Help 355
Screen
Screen Appears Blank
Signal Strength Is Weak
My Treo Won’t Connect to the Wireless Network
Network Connection
My Treo Seems to Turn Off by Itself
Help 357
Can’t Tell If Data Services Are Available
My Treo Won’t Connect to the Internet
358
Turn on Bluetooth box is checked in Bluetooth Settings
Can’t Send or Receive Text Messages
On the Devices tab, select Add New Device
Help 359
Synchronization
Desktop Sync Software
Desktop Sync Software Does Not Respond to a Sync Attempt
360
Help 361
362
Help 363
Synchronization Starts But Doesn’t Finish
My Windows Media Player Library Won’t Sync
My Appointments Show Up in the Wrong TimeSlotAfterI Sync
364
Can’t Synchronize Using a Bluetooth Connection
Help 365
Exchange ActiveSync wireless synchronization
Check the Use above setting when roaming box
Can’t Synchronize With My Company’s Exchange Server
My Scheduled Sync Doesn’t Work
Help 367
My Today Screen Settings Are Not Restored AfteraHardReset
An Alert Tells Me That the Server Could Not Be Reached
368
Have Problems Using My Account
Have Problems Sending and Receiving Email
Help 369
Have Problems Sending Email
Auto Sync Is Not Working
Can’t Access a
Web
My vCard or vCal Email Attachment Isn’t ForwardingCorrectly
370
Camera
An Image or Map Is Too Small on My TreoScreen
Secure Site Refuses to Permit a Transaction
Help 371
372
My Camera Won’t Take Pictures
Camera Preview Image Looks Strange
Third-Party Applications
Help 373
Making Room on Your Treo
Getting More Help
Voice Quality
Is the Other Person Hearing an Echo?
Are You Hearing Your Own Voice Echo?
Is Your Voice Too Quiet on the Other End?
376
Glossary
Glossary 377
378
Glossary 379
380
Your Safety and Specifications
382
Important Safety Information
Important Safety Information 383
General Precautions
384 Important Safety Information
Using Your Phone While Driving
Following Safety Guidelines
Using Your Treo Near Other Electronic Devices
Important Safety Information 385
Restricting Children’s Access to Your Treo
386 Important Safety Information
Turning Off Your Phone Before Flying
Turning Off Your Phone in Dangerous Areas
Box. Your Treo 800 W smart device phone has an M4/T4 rating
Using Your Phone With a Hearing Aid Device
Important Safety Information 387
Caring for the Battery
Protecting Your Battery
388 Important Safety Information
Getting the Best Hearing Device Experience With Your Treo
Important Safety Information 389
Knowing Radio Frequency Safety
390 Important Safety Information
Radio Frequency RF Energy
Disposal of Lithium-Ion Li-Ion Batteries
Body-Worn Operation
Specific Absorption Rate SAR for Wireless Phones
Important Safety Information 391
Description of ESD
Static Electricity, ESD, and Your Treo
FCC Radio Frequency Emission
Precautions Against ESD
Important Safety Information 393
ESD-Susceptible Equipment
Conditions That Enhance ESD Occurrences
394 Important Safety Information
Owner’s Record
User Guide Proprietary Notice
Serial No
Specifications
Specifications 395
Specifications
396
Specifications 397
398
Index
Index 399
Address books 141, 148, 241, 363 Address tab
Index 401
Page
Index 403
Page
Index 405
Page
Index 407
Delivery Preferences command
Index 409
Enter Email Address screen 308 entering PINs
Events check box
Favorites softkey 175 features 15, 60, 171 fields 57
Index 411
412 Index
Index 413
See also pictures
Index 415
Treo 328
Index 417
Moving
Index 419
Files 229
Index 421
Making 76-81, 85, 89, 98, 160 placing on hold
Playlist controls 232 playlists 228, 230, 232 plug-ins 171
Index 423
Page
Index 425
Page
Index 427
Pictures & Videos application 212
Special characters Sprint Power Vision home Specifications
281 PowerPoint Mobile 428 Index
Index 429
Entering 64-66, 326
Index 431
Video files 206, 216, 226, 227 See also media files
Index 433
Page
Index 435
436 Index