Managing Your Account, Sprint | Sprint Nextel 800w instruction

Managing Your Account

Online: www.sprint.com

⬤Access your account information.

⬤Check minute usage (depending on your Sprint service plan).

⬤View and pay your bill.

⬤Enroll in Sprint online billing and automatic payment.

⬤Purchase accessories.

⬤Shop for the latest Sprint phones.

⬤View available Sprint service plans and options.

⬤Learn more about Sprint Power VisionSM and other great products like games, ringtones, screen savers, and more.

From the Today Screen on Your Treo

⬤Enter *4 and then press Phone/Talk to check minute usage and account balance.

⬤Enter *3 and then press Phone/Talk to make a payment.

⬤Enter *2 and then press Phone/Talk to access a summary of your Sprint service plan or to get answers to other questions.

From Any Other Phone

⬤Sprint Customer Service: 1-888-211-4727.

⬤Business Customer Service: 1-800-927-2199.

Sprint 411

You have access to a variety of services and information through Sprint 411, including residential, business, and government listings; assistance with local or long-distance calls; movie listings; and hotel, restaurant, shopping, and major local event information. There is a per-call charge and you are billed for airtime.

⬤Go to your Today screen (“Accessing Your Today Screen” on page 76), enter 411, and then press Phone/Talk to dial.

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Sprint Nextel 800w manual Managing Your Account, Sprint, From the Today Screen on Your Treo, From Any Other Phone

Contents

Sprint Service Intellectual Property Notices Page Page Table of Contents Your Sprint Power VisionSM and Other Wireless Connections 3C. Using Messaging 205 211 225 307 293317 Your Resources Index Page Welcome to Sprint Welcome and thank you for choosing Sprint How to Use This Guide Where to Learn More While Using Your TreoFor a Quick Introduction If You Need More Information Managing Your Account SprintFrom the Today Screen on Your Treo From Any Other Phone Sprint Operator Services Page Your Setup Page Setting Up Your Palm Treo 800W SmartDevice Setting Up Your Palm Treo 800W Smart Device Experience SprintSpeed Basics Guide Set Up Your Email What You NeedHardware Documentation Software Tip Your Treo Smart Device Front View Device Setup Back View Device Setup Inserting the Battery Charging the Battery Checking Battery Power Maximizing Battery Life Did you know? Setting Up Service Setting Up Service Turning Your Palm Treo 800W SmartDevice On and Off Power/End Phone/Talk Center Start Calendar InboxWaking Up the Screen and Turning It Off Turning Your Phone On and Off Making Your First Call Before You Begin Adjusting Call Volume What’s My Phone Number? Select Preferences Phone Settings Setting Up Your Voicemail To set up your voicemail Account Password Voicemail Password Creating Sprint Account PasswordsSprint Power VisionSM Password Connecting to Your Computer Connecting to Your Computer Synchronization Methods Synchronizing With Desktop Sync Software Synchronizing Wirelessly With the Server What Can I Synchronize? Did you know? Computer Installing ActiveSync Desktop Software Windows XP Setting Up Your Computer for SynchronizationSystem Requirements Setting Up Windows Mobile Device Center Windows Vista Using the Desktop Sync Software ActiveSync window Synchronizing With a USB Connection Connect the sync cable to the bottom of your Treo Tip Your Palm Treo 800W Smart Device Page Moving Around on Your Palm Treo 800W SmartDevice Moving Around on Your Palm Treo 800W Smart Device Moving Around on the Screen Scrolling Through Screens Closing Screens Highlighting and Selecting Items Using the Softkeys Highlighting Text Selecting Menu Items Selecting Items in a Shortcut Menu Selecting Options in a List Using the Keyboard Understanding the Backlight Entering Lowercase and Uppercase Letters Entering Passwords Entering Numbers, Punctuation, and SymbolsEntering Other Symbols and Accented Characters Tip Symbols and Accented Characters Then press… To select… Ä â ã å æOr B † ‡ † ‡ Ð Ë ê Or L Ö ô œ õ Then press… To select… Ü û + E ¼ ½ + R + T + J + H € £ ¥ ¢ + K + N Using the Buttons Opening and Closing Applications Using the Start Menu Closing Applications Using Your Today Screen Did you know? Moving Around on Your Palm Treo 800W Smart Device Using the Phone Features Using the Phone Features Making Calls Accessing Your Today ScreenDialing With the Keyboard Dialing by Contact Name Dialing With a Speed-Dial Button Dialing by Company Name Dialing From a Web Page or Message Redialing a Recently Called Number Receiving Calls Dialing Using the Onscreen DialPadPress Phone/Talk Press Power/End Using Voicemail Setting Up VoicemailRetrieving Voicemail From a Notification Retrieving Voicemail Messages From the Today Screen Tip Clearing the Voicemail Icon What Can I Do When I’m On a Call?Select Clear Voicemail Icon and then press Center Returning to a Call From Another Application Ending a Call Saving Phone Numbers Managing Multiple Calls Forwarding Calls Answering a Second Call Call Waiting Making a Second Call Select Send Key Flash to enter Flash mode Using Flash Mode During a CallMaking a Conference Call Setting Up and Managing Speed-Dial Buttons Creating a Speed-Dial Button Systems Deleting a Speed-Dial Button Editing a Speed-Dial ButtonArranging Your Speed-Dial Buttons Using a Phone Headset You can connect a phone headset for hands-free operation Using the Phone Features Headset Specifications Using a Hands-Free Device With Bluetooth Wireless Technology Before You Begin Selecting Ringtones and Vibrate Settings Customizing Phone SettingsOn the Personal tab, select Sounds & Notifications Adjusting Volume Settings 100 Using the Phone Features 101 Selecting Your Call SettingsAssigning a Picture and Ringtone ID to a Contact Setting Your Dialing Preferences 102 Setting Your Abbreviated Dialing Preferences Using the Phone Features 103 Selecting Your Data Settings Selecting Your Privacy SettingsSelect the Services tab and Location Privacy 104 Using the Phone Features 105 Selecting Your HAC SettingsControlling Your Roaming Experience Setting Roaming Preferences Feature Availability106 Checking Signal Strength and Phone Status Using the Phone Features 107 108 Using the Phone Features 109 110 Your Sprint Power VisionSM and Other Wireless Connections 112 Sprint Power VisionSM-The Basics Sprint Power VisionSM-The Basics 113 Getting Started With Sprint Power Vision Enabling Sprint Power Vision Accessing Sprint Power Vision Sprint Power Vision UsernameSprint Power Vision Symbols on Your Screen Sprint Power Vision Billing Information Setting Up an Internet Connection With Your Computer Using Your Palm Treo 800W SmartDevice as a ModemTo set up a USB Internet Sharing connection Sprint Power VisionSM-The Basics 117 118 To access your Sprint TV channels Using Sprint TVSprint Power VisionSM-The Basics 119 Using Pocket Express Initializing Your Pocket Express ServiceAccessing Pocket Express Information Select Get Pocket Express Sprint Power VisionSM-The Basics 121 To manually retrieve updates To automatically retrieve updatesUpdating Pocket Express Information Set the Frequency and Begin Time Using the Email Features Using the Email Features 123 Getting Started With Email Using the Email Features 125 Microsoft Direct Push Technology Select ActiveSync Setting Up an Exchange Server Account126 Using the Email Features 127 128 Setting a Sync Schedule With an Exchange Server Using the Email Features 129 Setting Up an Imap or POP Email Account Setting Up Inbox to Work With Common ProvidersSelect Setup E-mail 130 Using the Email Features 131 Setting Up Inbox to Work With Other Providers Using the Email Features 133 Outgoing Smtp mail server Enter the server name 134 Using the Email Features 135 Sending and Receiving Email Messages Selecting Which Email Account to UseCreating and Sending an Email Message 136 Using the Email Features 137 Select Spell Check Receiving Email Messages 138 Using the Email Features 139 Receiving Attachments Check the Include file attachments box Downloading Attachments Automatically140 Using the Email Features 141 Working With Email MessagesAdding a Contact From an Email Message Adding an Online Address Book Using an Online Address Book 142 Using the Email Features 143 Finding Messages Replying to a Message Using Links in Messages144 Using Inbox Shortcuts Using the Email Features 145Forwarding a Message Deleting Messages Adding a Signature to Your Messages 146 Customizing Your Inbox Settings Using the Email Features 147 148 Changing Email Download Settings Using the Email Features 149 Tip Setting Email Delivery Preferences Using the Email Features 151 Working With Meeting Invitations 152 Using the Email Features 153 Sending Email Messages From Within Another Application 154 Using Messaging Using Messaging 155 About Messaging 156 Sending and Receiving Messages Using Messaging 157Creating and Sending a Text Message Setting Message Options Select Message Options 158 Using Messaging 159 Receiving Text Messages Viewing a Message Using Messaging to Chat160 Managing Your Messages Using Messaging 161Message Status Icons Sorting Your Messages Deleting a Single MessageDeleting Multiple Messages Select By Date or By Name Customizing Your Messaging Settings Using Messaging 163 Using Windows LiveTM Using Live Search for Windows MobileSelect Live Search 164 Using Messaging 165 Setting Up Windows Live MailSelect Windows Live Select Sign in to Windows Live 166 Using Windows Live Mail Using Windows Live MessengerUsing Messaging 167 Select Windows Live Tip Using Messaging 169 170 Browsing the Web Browsing the Web 171 Viewing a Web Press Start and select Internet Explorer Browsing the Web 173 Working With Favorites Press OK to close Internet Explorer Mobile Creating a Favorite Viewing a FavoriteOrganizing Your Favorites Select New Folder Downloading Files and Images From a Web Working With Web PagesCopying Text From a Web Using the History List Customizing Your Internet Explorer Mobile SettingsBrowsing the Web 177 Select the Memory tab and set any of the following options Searching the Web From Your Today Screen Browsing the Web 179 180 Using GPS Using GPS181 Finding a Point of Interest Near Your Current Location Finding a Point of Interest182 Using GPS 183 Finding a Point of Interest Near Another Location Select the Map your current location link Using Maps184 Using GPS 185 Using Sprint NavigationSelect Sprint Navigation 186 Using Wireless Connections Using Wireless Connections 187 Connecting to a Wi-Fi Network Why Use a Wi-Fi Connection?Are there different types of Wi-Fi networks? 188 Turning the Wi-Fi Feature On and Off Using Wireless Connections 189 Connecting to an Open Network Wi-Fi Status Icons190 Connecting to a Secure Network Using Wireless Connections 191 192 Using Wireless Connections 193 Customizing Wi-Fi Settings Disconnecting From a Wi-Fi Network194 Using Wireless Connections 195 Connecting to Devices With Bluetooth WirelessTechnology Bluetooth status iconSetting Up a Bluetooth Connection 196 Using Wireless Connections 197 Sending Information Over a Bluetooth Connection 198 Synchronizing Over a Bluetooth Connection Receiving Information Over a Bluetooth ConnectionUsing Wireless Connections 199 Beaming Information With IR 200 Using Wireless Connections 201 Beaming a Record Synchronizing Over an Infrared Connection Receiving Beamed Information202 Your Portable Media Device 204 Synchronizing Your Media Files Synchronizing Your Media Files 205 Synchronizing Pictures, Videos, and Music Windows XP Synchronizing Your Pictures, Videos, and Music206 Synchronizing Your Media Files 207 Synchronizing Pictures, Videos, and Music Windows Vista 208 Synchronizing Your Media Files 209 210 Working With Your Pictures and Videos Working With Your Pictures and Videos 211 About Your Camera Taking Pictures and VideosTaking a Picture Press Start and select Pictures & Videos Working With Your Pictures and Videos 213 Taking Pictures in Burst Mode Recording a Video Working With Your Pictures and Videos 215 Viewing Pictures and Videos Viewing a PictureViewing a Video 216 Viewing a Slide Show Working With Your Pictures and Videos 217 Organizing Pictures and Videos Sending Pictures and Videos218 Using a Picture as the Today Screen Background Working With Your Pictures and Videos 219 Editing Pictures Adding a Picture to a Contact Entry220 Renaming a Picture or Video Deleting a Picture or VideoWorking With Your Pictures and Videos 221 Customizing Your Pictures & Videos Settings 222 Working With Your Pictures and Videos 223 224 Playing Media Files Playing Media Files 225 AAC AMR QCP 226 Synchronizing Windows Media Player Library Files Playing Media Files 227 228 Playing Media Files Playing Media Files 229 230 Working With Libraries Playing Media Files 231 Working With Playlists Customizing Windows Media Player Mobile Playing Media Files 233 234 Your Wireless Organizer 236 Using the Organizer Features Using the Organizer Features 237 Adding a Contact Contacts238 Viewing or Changing Contact Information Using the Organizer Features 239Select Open Contact Viewing a Map of a Contact’s Address 240 Using the Organizer Features 241 Deleting a ContactCustomizing Contacts Finding a Contact in an Online Address Book Calendar Displaying Your CalendarPress Calendar 242 Using the Organizer Features 243 Creating an Appointment Scheduling a Repeating Appointment Creating an Untimed Event244 Adding an Alarm Reminder to an Event Using the Organizer Features 245 Select Attendees and then select Add Required Attendee Sending a Meeting Request246 Using the Organizer Features 247 Marking an Event as Sensitive Organizing Your Schedule Deleting an EventCustomizing Calendar 248 Using the Organizer Features 249 Adding a Task Tasks250 Checking Off a Task Organizing Your Tasks Customizing Tasks Deleting a Task252 Creating a Note Using the Organizer Features 253Recording a Voice Note Creating a Note From a Template 254 Using the Organizer Features 255 Organizing Your NotesDeleting a Note Customizing Notes Performing Calculations CalculatorSelect Calculator 256 Using the Calculator Memory Using the Organizer Features 257 258 Increasing Your Productivity Increasing Your Productivity 259 Synchronizing Files Windows XP Synchronizing Microsoft Office and Other Files260 Increasing Your Productivity 261 Synchronizing Files Windows Vista Where Are the Changes I Made to My File?262 Word Mobile Increasing Your Productivity 263 264 Creating a Document Opening an Existing DocumentCreating a Document From a Template Select Word Mobile Moving orCopying Text Finding or Replacing Text in a Document266 Saving a Copy of a Document Formatting TextFormatting Paragraphs and Lists Increasing Your Productivity 267 Checking Spelling in a Document 268 Deleting a Document Organizing Your DocumentsIncreasing Your Productivity 269 Customizing Word Mobile PowerPoint Mobile270 Select PowerPoint Mobile Setting Presentation Playback OptionsPlaying a Presentation Excel Mobile 272 Increasing Your Productivity 273 Creating a Workbook Select Excel Mobile Creating a Workbook From a Template Increasing Your Productivity 275 Viewing a Workbook 276 Calculating a Sum Entering a FormulaInserting a Function Increasing Your Productivity 277 Adding Cells, Rows, and Columns Entering a Sequence Automatically278 Formatting Cells Increasing Your Productivity 279 Formatting Rows and Columns Renaming a WorksheetSorting Information in a Worksheet 280 Filtering Information in a Worksheet Creating a ChartIncreasing Your Productivity 281 Finding or Replacing Information in a Workbook Formatting or Changing a Chart282 Deleting Cells, Rows, and Columns Organizing Your WorkbooksIncreasing Your Productivity 283 Customizing Excel Mobile 284 OneNote Mobile Creating a New NoteSelect OneNote Mobile Increasing Your Productivity 285 Viewing or Editing an Existing Note 286 Sorting your Notes Renaming a NoteIncreasing Your Productivity 287 Opening a File 288 Customizing the Display Increasing Your Productivity 289 290 Your Information and Settings 292 Managing Files and Applications Managing Files and Applications 293 Finding Information Using Search294 Exploring Files and Folders Managing Files and Applications 295 Installing Applications 296 Installing Bonus Software From the CD Click Bonus SoftwareSelect Software Store Managing Files and Applications 297 Installing Applications From Your Computer 298 Getting Help With Third-Party Applications Installing Applications Onto an Expansion CardManaging Files and Applications 299 Sharing Information Removing Applications300 Using Expansion Cards Managing Files and Applications 301 Opening Applications on an Expansion Card Inserting and Removing Expansion Cards302 Saving Files to an Expansion Card Managing Files and Applications 303 Viewing Available Expansion Card Memory Moving Information Between Your Treo and anExpansionCard304 Renaming Files on an Expansion Card Exploring Files on an Expansion CardManaging Files and Applications 305 Check the Encrypt files placed on storage cards box Encrypting an Expansion Card306 Synchronizing Information Synchronizing Information 307 Setting Up Wireless Synchronization 308 Synchronizing Information 309 Setting the Synchronization Schedule 310 Initiating a Wireless Sync Manually Synchronizing Information 311 Other Ways to Synchronize 312 Synchronizing With Multiple Computers Synchronizing Information 313 Changing Which Applications Sync Stopping Synchronization Synchronizing Information 315 316 Customizing Your Palm Treo 800W SmartDevice Customizing Your Palm Treo 800W Smart Device 317 Today Screen Settings Selecting Your Today Screen BackgroundChanging the System Color Scheme 318 Selecting Which Items Appear on Your TodayScreen System Sound SettingsCustomizing Your Palm Treo 800W Smart Device 319 Selecting Sounds & Notifications Setting the Ringer SwitchOn the Personal tab, select Sounds & Notifications 320 Customizing Your Palm Treo 800W Smart Device 321 Display and Appearance Settings Adjusting the BrightnessChanging the Text Size 322 Aligning the Screen to Correct Tapping Problems Setting Display FormatsOn the Alignment tab, select Align Screen Customizing Your Palm Treo 800W Smart Device 323 Application Settings Arranging the Start MenuReassigning Buttons 324 Setting Up Voice Commands Using Voice CommandsOn the Personal tab, select Voice Command Customizing Your Palm Treo 800W Smart Device 325 Setting Input Options 326 Customizing Your Palm Treo 800W Smart Device 327 Locking Your Treo and Information 328 Using Auto-Keyguard and TouchscreenLockout Using KeyguardCustomizing Your Palm Treo 800W Smart Device 329 Using Phone Lock 330 Using System Password Lock Customizing Your Palm Treo 800W Smart Device 331 Entering Owner Information 332 System Settings Setting the Date and TimeOn the Personal tab, select Owner Information Customizing Your Palm Treo 800W Smart Device 333 Synchronizing the Date, Time, and Time Zone With the Network 334 Managing Identity Certificates Setting System AlarmsCustomizing Your Palm Treo 800W Smart Device 335 Enabling Error Reporting 336 Setting Up an External GPS Device Customizing Your Palm Treo 800W Smart Device 337 Viewing Memory Usage Viewing and Optimizing Power Settings338 Viewing and Managing Active Tasks Customizing Your Palm Treo 800W Smart Device 339 Turning Wireless Services On and Off Connection Settings340 Managing ISP Settings Connecting to a VPNOn the Tasks tab, select Manage existing connections Customizing Your Palm Treo 800W Smart Device 341 On the Tasks tab, select Set up my proxy server 342 Setting Up a Proxy ServerOn the Tasks tab, select Add a new VPN server connection Enrolling a Domain Ending a Data ConnectionCustomizing Your Palm Treo 800W Smart Device 343 Purchasing Accessories for Your Treo 344 Your Resources 346 Help Help 347 Transferring Information From Another Device 348 Performing a Soft Reset Resetting Your Palm Treo 800W SmartDeviceHelp 349 Performing a Hard Reset 350 Replacing the Battery Help 351 352 Applications Are Running Slower Than Usual PerformanceHelp 353 Can’t Save or Access Files on an Expansion Card Can’t Charge the BatteryCheck the Receive all incoming beams box 354 Screen Appears Blank ScreenHelp 355 Signal Strength Is Weak My Treo Won’t Connect to the Wireless NetworkNetwork Connection My Treo Seems to Turn Off by Itself My Treo Won’t Connect to the Internet Can’t Tell If Data Services Are AvailableHelp 357 Can’t Send or Receive Text Messages Turn on Bluetooth box is checked in Bluetooth Settings358 On the Devices tab, select Add New Device Help 359 Synchronization Desktop Sync SoftwareDesktop Sync Software Does Not Respond to a Sync Attempt 360 Help 361 362 Help 363 Synchronization Starts But Doesn’t Finish My Windows Media Player Library Won’t SyncMy Appointments Show Up in the Wrong TimeSlotAfterI Sync 364 Can’t Synchronize Using a Bluetooth Connection Help 365 Exchange ActiveSync wireless synchronization Check the Use above setting when roaming boxCan’t Synchronize With My Company’s Exchange Server My Scheduled Sync Doesn’t Work An Alert Tells Me That the Server Could Not Be Reached My Today Screen Settings Are Not Restored AfteraHardResetHelp 367 Have Problems Sending and Receiving Email Have Problems Using My Account368 Auto Sync Is Not Working Have Problems Sending EmailHelp 369 Can’t Access a WebMy vCard or vCal Email Attachment Isn’t ForwardingCorrectly 370 Camera An Image or Map Is Too Small on My TreoScreenSecure Site Refuses to Permit a Transaction Help 371 Camera Preview Image Looks Strange My Camera Won’t Take Pictures372 Third-Party Applications Help 373 Making Room on Your Treo Getting More Help Voice Quality Is the Other Person Hearing an Echo?Are You Hearing Your Own Voice Echo? Is Your Voice Too Quiet on the Other End? 376 Glossary Glossary 377 378 Glossary 379 380 Your Safety and Specifications 382 Important Safety Information Important Safety Information 383 General Precautions 384 Important Safety Information Using Your Phone While Driving Following Safety GuidelinesUsing Your Treo Near Other Electronic Devices Important Safety Information 385 Restricting Children’s Access to Your Treo 386 Important Safety InformationTurning Off Your Phone Before Flying Turning Off Your Phone in Dangerous Areas Important Safety Information 387 Using Your Phone With a Hearing Aid DeviceBox. Your Treo 800 W smart device phone has an M4/T4 rating Caring for the Battery Protecting Your Battery388 Important Safety Information Getting the Best Hearing Device Experience With Your Treo Important Safety Information 389 Knowing Radio Frequency Safety 390 Important Safety InformationRadio Frequency RF Energy Disposal of Lithium-Ion Li-Ion Batteries Important Safety Information 391 Specific Absorption Rate SAR for Wireless PhonesBody-Worn Operation FCC Radio Frequency Emission Static Electricity, ESD, and Your TreoDescription of ESD Precautions Against ESD Important Safety Information 393ESD-Susceptible Equipment Conditions That Enhance ESD Occurrences 394 Important Safety Information Owner’s RecordUser Guide Proprietary Notice Serial No Specifications Specifications 395 Specifications 396 Specifications 397 398 Index Index 399 Address books 141, 148, 241, 363 Address tab Index 401 Page Index 403 Page Index 405 Page Index 407 Delivery Preferences command Index 409 Enter Email Address screen 308 entering PINs Events check box Favorites softkey 175 features 15, 60, 171 fields 57 Index 411 412 Index Index 413 See also pictures Index 415 Treo 328 Index 417 Moving Index 419 Files 229 Index 421 Making 76-81, 85, 89, 98, 160 placing on hold Playlist controls 232 playlists 228, 230, 232 plug-ins 171 Index 423Page Index 425 Page Index 427 281 PowerPoint Mobile 428 Index Special characters Sprint Power Vision home SpecificationsPictures & Videos application 212 Index 429 Entering 64-66, 326 Index 431 Video files 206, 216, 226, 227 See also media files Index 433 Page Index 435 436 Index