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5Troubleshooting

Initial Troubleshooting Steps

The Intel® Server System SR9000MK4U implements indicators to display the system

status. These are useful as a first step in identifying a problem. Begin troubleshooting by

using the table below to view symptoms and solutions. If you do not find the answer you

need in the table, continue with the information that follows the table.

Table 30. Troubleshooting Guide
Location Symptom Solution
Power LED System does not power up.
All LED are turned off. Check that the power input cable is
connected properly.
Check that the power distribution
panel/board is turned on and properly
provides AC power.
Check that the power modules are
installed properly.
Check that the power modules are
configured.
Once disconnect and reconnect the
power cable and then confirm the
symptom again.
Check that the power cable, etc.
between front panel and the main
board are connected properly.
Power Fault LED System powers on, but then
turns off quickly. Power fault
LED (orange) is on.
Check that the power input cable is
properly connected.
Check that the power modules are
installed properly.
Check that the power modules are
configured.
General Fault LED System powers on, but then
turns off. General fault LED
(orange) is on.
Check that the processor and MVR are
installed properly in the system.
Check that the MVR power cable is
properly connected.
Check that the processor is configured.