5Troubleshooting
Initial Troubleshooting Steps
The Intel® Server System SR9000MK4U implements indicators to display the system status. These are useful as a first step in identifying a problem. Begin troubleshooting by using the table below to view symptoms and solutions. If you do not find the answer you need in the table, continue with the information that follows the table.
Table 30. Troubleshooting Guide
Location | Symptom | Solution |
|
|
|
Power LED | System does not power up. | Check that the power input cable is |
| All LED are turned off. | connected properly. |
|
| Check that the power distribution |
|
| panel/board is turned on and properly |
|
| provides AC power. |
|
| Check that the power modules are |
|
| installed properly. |
|
| Check that the power modules are |
|
| configured. |
|
| Once disconnect and reconnect the |
|
| power cable and then confirm the |
|
| symptom again. |
|
| Check that the power cable, etc. |
|
| between front panel and the main |
|
| board are connected properly. |
|
|
|
Power Fault LED | System powers on, but then | Check that the power input cable is |
| turns off quickly. Power fault | properly connected. |
| LED (orange) is on. | Check that the power modules are |
|
| |
|
| installed properly. |
|
| Check that the power modules are |
|
| configured. |
|
|
|
General Fault LED | System powers on, but then | Check that the processor and MVR are |
| turns off. General fault LED | installed properly in the system. |
| (orange) is on. | Check that the MVR power cable is |
|
| |
|
| properly connected. |
|
| Check that the processor is configured. |
|
|
|
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