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Intel Server System SR9000MK4U Product Guide
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SR9000MK4U
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Troubleshooting
Specifications
Install
Block Diagram
Fan Fault LED
Power Supply Indicators
Maintenance
Power Supply Configuration
Product Accessories
Appendix a Console Setup 163
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Image 152
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Intel
®
Server System SR9000MK4U Product Guide
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Contents
Intel Server System SR9000MK4U Product Guide
Intel Order Number D71314-004
Disclaimer
Safety Information
重要安全指导
Intel Server System SR9000MK4U Product Guide
Intel Server System SR9000MK4U Product Guide
About this Manual
Manual Organization
Product Accessories
Additional Information and Software
Additional Information and Software
For this information or Use this Document or Software
See also the Resource CD that came with your server system
Powering Off the System Power
Powering the System On and Off
Powering On the System Power
Contents
Xii
Configuration Software and Utilities
Appendix a Console Setup 163
Appendix F Getting Help
Xvi
Intel Server System SR9000MK4U Three Dimensional View
List of Figures
Removing Optical Drive from Server
Checking the Backplane Cover Latches
Sata Connections on Hard Drive Backplane 168
List of Tables
Xxii
Characteristics Specifications
Intel Server System SR9000MK4U Chassis Overview
Chassis Description
Chassis Feature Summary
Feature Comment
External Chassis Features
Chassis Front
Chassis Front View
Front Panel Controls and Indicators
Front Panel
Optical Drive Bay
Hot-swap Hard Drive Bay
SAS Hard Drive LED Details
LED Color State Description
LED State Description
Memory Box
Callout
Chassis Rear
Chassis Rear View
NIC LEDs
Color State Description
Internal Layout
Open System, Top View
Internal Chassis Features
Power Supply Subsystem
Power Supply Configuration
AC Input Current Redundancy Hot-swap Remarks See Note
Power Supply Indicators
Cooling Fan Indicator
Cooling Subsystem
PCI Card Slot Indicator
PCI Card Slot
Intel Server System SR9000MK4U Product Guide
Block Diagram
Intel Server System SR9000MK4U Board Set Overview
Main Board
Main Board Layout
Main Board Components
Board Component Description Location
SIO
Main Board External I/O Connectors
Main Board Internal I/O Connectors
Board Connector Description Location
Board Location Connector Description
Configuration Restrictions
Configuration Restrictions
Intel Graphics Card Voltage Mounted Redundancy Restriction
Itanium 533 MTS 667 MTS
Processor Configurations
Configuration Processor Number Socket
Board Location Component Description
Memory Box Card Connectors
Memory Box Card
Dimm Configurations
Dimm Locations Top View of Memory Box
Memory Number Bios Set-Up Redundancy
Mode To One NDC Support
Memory Operational Modes
Hot
MMR
Memory Upgrade Path
Hard Drive Backplane
Hard Drive Backplane Top View
Front Panel Board
Hard Drive Population
Front Panel Board Connectors
DVD
Intel Server System SR9000MK4U Product Guide
Installing and Removing Components
Tools Needed
Installing and Removing the Front Bezel
Removing the Front Bezel
Installing the Front Bezel
Installing the Front Bezel
Installing and Removing the Top Cover
Removing the Top Cover
Installing and Removing a Hard Drive
Installing the Top Cover
Installing a Hard Drive
Pulling Down on the Hard Drive Carrier Lever
Mounting a Hard Drive
Removing a Hard Drive
Unmounting a Hard Drive
Installing and Removing a Memory Box
Hot-swapping a Hard Drive
Installing a Memory Box
Removing the Memory Box Filler Panel
Installing the Memory Box
Removing a Memory Box
Removing the Memory Box
Hot-swapping a Memory Box
Intel Server System SR9000MK4U Product Guide
Installing and Removing DIMMs
Dimm Installation Guidelines
Installing DIMMs
Removing DIMMs
Installing and Removing an Optical Drive
Installing an Optical Drive
Attaching the Optical Drive to the Bracket
Removing the Optical Drive
Removing Optical Drive from Server
Removing the Optical Drive from the Bracket
Installing and Removing a Fan
Installing a Fan
Installing a Fan
Removing a Fan
Removing a Fan
Fan Fault LED
Hot-swapping a Fan
Installing and Removing a PCI Card
Installing a PCI Card
Unlocking a PCI Card Lock
PCI Tail Lock
Locking a PCI Card into Place
Removing a PCI Card
Opening a PCI Caution Plate
Releasing the PCI Card from the Tail Lock
Installing a PCI Slot Cover
Close the PCI caution plate. See the figure below
Locating the Lens Switch and PCI Card LED
Hot-Plugging a PCI Card
Installing and Removing a Power Supply
Installing a Power Supply
Removing a Power Supply Filler
Removing a Power Supply
Locking the Power Supply into Place
Opening the Power Supply Levers
Installing a Power Supply Filler
Hot-swapping a Power Supply
Power Supply LED Indicators
Removing the Front Control Panel and Optical Drive Assembly
Removing the Front Control Panel and Optical Drive Assembly
AF001212
Installing and Removing the Power Supply Box
Removing the Power Supply Box
Locating the CPU1 / CPU2 MVR Connection
Loosening the Exterior Captive Screws
Lifting the Power Supply Box from System
Installing the Power Supply Box
Inserting the Rear of Power Supply Box
Tightening the Internal Power Supply Box Screws
Connecting the IDE and Sata Cables
Installing and Removing the Power Supply Support
Removing the Power Supply Support
Loosening the Power Supply Support Captive Screws
Installing the Power Supply Support
Setting the Power Supply Support into Place
Tightening the Power Supply Support Screws
Installing and Removing the Hard Drive Backplane Cover
Removing the Hard Drive Backplane Cover
Installing the Hard Drive Backplane Cover
Installing the Hard Drive Backplane Cover
Installing and Removing the KVM Card
Removing the KVM Card
Installing the KVM Card
Locating the KVM Card
Installing and Removing the PCI Card Divider
Removing the PCI Card Divider
Removing the PCI Card Divider
Installing the PCI Card Divider
Installing the PCI Divider
Locating the CPU1 / CPU2 MVR Connection
Installing and Removing the Air Flow Guide
Removing the Air Flow Guide
Removing the Air Flow Guide
Installing the Air Flow Guide
Installing the Air Flow Guide
Installing and Removing the Fan Box
Removing the Fan Box
Loosening the Exterior Screws
Loosening the Interior Screws
Installing the Fan Box
Installing the Fan Box
Tightening the Internal Fan Box Screws
Installing and Removing the Hard Drive Backplane
Removing the Hard Drive Backplane
104 Intel Server System SR9000MK4U Product Guide
Loosening the Hard Drive Backplane Screws
Removing the Hard Drive Backplane from System
Installing the Hard Drive Backplane
Installing the Hard Drive Backplane
Attaching the Hard Drive Backplane to the System
Intel Server System SR9000MK4U Product Guide 109
Installing and Removing a Processor
Processor Assembly Components
Removing a Processor
Removing the MVR Handles
Installing the Processor
Exposing the Thermal Interface Material
Installing the Pin Shroud over the Processor
Setting the Processor over the Heat Sink
Installing the Bolster Plate onto the Processor
Attaching the Processor and Heat Sink to the Main Board
Removing the Protective Cover from the LGA Terminal
Attaching the MVR to the Processor Assembly
Intel Server System SR9000MK4U Product Guide 121
Disassembling a Processor Assembly
Installing the LGA Terminal Cover
Removing the Bolster Plate from the Processor
Removing the Spring Clip
Installing and Removing the Mounting Plate
Removing the Mounting Plate
Lifting the Mounting Plate from the System
Installing the Mounting Plate
Setting the Mounting Plate into Place
128 Intel Server System SR9000MK4U Product Guide
Removing Chassis Handles
Installing and Removing Chassis Handles
Installing Chassis Handles
130 Intel Server System SR9000MK4U Product Guide
Configuration Software and Utilities
Extensible Firmware Interface EFI Boot Manager
Boot Maintenance Menu Options
Option Description
For this option
Extensible Firmware Interface EFI Shell
EFI Shell Commands
Command Description
136 Intel Server System SR9000MK4U Product Guide
LSI* SAS Utility
Formatting a Hard Drive
Select the hard drive and press the D key
Format
Clearing the Cmos
Upgrading the Firmware
Firmware Update Block Diagram
How to Use Fwupdate
Fwupdate File Path Example
Command Line Description
Option Function
Fwupdate Execution Screen
Execution Screen
Recording Your Setup Settings
Using System Setup
Starting Setup
Navigating Setup Utility Screens
Using Setup Screens
Primary Setup Screens
Primary Screens
Main Setup Screen
Primary Menu Item Sub Menu Item Option Description
Processor
Memory Screen
Processor Screen
Memory Screen
Primary Menu Item Sub Menu Item Options Description
Devices Screen
Devices Screen
COM1 Console Redirection
Server Management Screen
Server Management Screen
Configuring Serial-Over LAN
System Information Screen
Choose Console Redirection
Troubleshooting
Initial Troubleshooting Steps
Troubleshooting Guide
Location Symptom Solution
154 Intel Server System SR9000MK4U Product Guide
Troubleshooting Guide
State Transition Diagram
Collecting System State Information
Power Off State
EFI Shell Working State
How to Read the Post Codes
Location of Post Code LED
How to Use Selview to Read the System Event Log
How to Collect System and Error Logs
Collecting System and Error Logs from a Linux* System
Collecting System and Error Logs from a Windows* System
Intel Server System SR9000MK4U Product Guide 161
Taking Corrective Action
Appendix a Console Setup
On-board VGA
164 Intel Server System SR9000MK4U Product Guide
Serial Console
Select Console Redirection from the Server Management Menu
166 Intel Server System SR9000MK4U Product Guide
Appendix B Cabling
Working with Ribbon Cables
Connections Near Power Supply Box and PCI Card Divider
Cable Connections
IDE Connection and Cable Routing
170 Intel Server System SR9000MK4U Product Guide
Code Descriptions Classification Operation to Recover
Appendix C Post Codes
172 Intel Server System SR9000MK4U Product Guide
Intel Server System SR9000MK4U Product Guide 173
174 Intel Server System SR9000MK4U Product Guide
Intel Server System SR9000MK4U Product Guide 175
176 Intel Server System SR9000MK4U Product Guide
Code Description Operation to Recover
178 Intel Server System SR9000MK4U Product Guide
Error Post Codes Generated by SAL
Code Description Classification Operation to Recover
180 Intel Server System SR9000MK4U Product Guide
Appendix D Installation/Assembly Safety Instructions
English
182 Intel Server System SR9000MK4U Product Guide
Deutsch
184 Intel Server System SR9000MK4U Product Guide
Français
Page
Español
188 Intel Server System SR9000MK4U Product Guide
Italiano
Page
Page
192 Intel Server System SR9000MK4U Product Guide
Appendix E Safety Information
194 Intel Server System SR9000MK4U Product Guide
Server Safety Information
Hot-swap Power Supply
Safety Warnings and Cautions
Intended Application Uses
Equipment Handling Practices
Site Selection
Power and Electrical Warnings
Power Cord Warnings
System Access Warnings
Electrostatic Discharge ESD
Rack Mount Warnings
Battery Replacement
Other Hazards
Cooling and Airflow
Laser Peripherals or Devices
Sicherheitshinweise für den Server
Sicherheitshinweise und Vorsichtsmaßnahmen
Zielbenutzer der Anwendung
Standortauswahl
Warnungen zu Netzspannung und Elektrizität
Handhabung von Geräten
Warnhinweise für den Systemzugang
Hinweis für Netzkabel
Warnhinweise für Racks
Elektrostatische Entladungen ESD
Andere Gefahren
Batterieaustausch
Kühlung und Luftstrom
Laser-Peripheriegeräte oder -Komponenten
Consignes de sécurité sur le serveur
Sécurité avertissements et mises en garde
Pratiques de manipulation de l’équipement
Sélection d’un emplacement
Domaines d’utilisation prévus
Alimentation et avertissements en matière d’électricité
Avertissements sur le cordon d’alimentation
Avertissements sur l’accès au système
Autres risques
Remplacement de la pile
Décharges électrostatiques ESD
Refroidissement et ventilation
Périphériques laser
Información de seguridad del servidor
Advertencias y precauciones sobre seguridad
Manipulación del equipo
Aplicaciones y usos previstos
Selección de la ubicación
Advertencias de alimentación y eléctricas
Advertencias sobre el cable de alimentación
Advertencias el acceso al sistema
Descarga electrostática ESD
Sustitución de la batería
Enfriamiento y circulación de aire
Periféricos o dispositivos láser
简体中文 服务器安全信息
设备操作规范
系统使用警告
机架固定件警告
其他危险
Canada Europe
Appendix F Getting Help
World Wide Web Telephone
Latin America
Asia-Pacific Region
Japan
Panama
228 Intel Server System SR9000MK4U Product Guide
Product Regulatory Compliance
Product Safety Compliance
Appendix G Regulatory and Compliance Information
Product EMC Compliance Class a Compliance
Certifications / Registrations / Declarations
Electromagnetic Compatibility Notices
FCC Verification Statement USA
Vcci Japan
Industry Canada ICES-003
Europe CE Declaration of Conformity
Cnca CCC China
Bsmi Taiwan
RRL Korea
Regulated Specified Components
Restriction of Hazardous Substances RoHS Compliance
End of Life / Product Recycling
236 Intel Server System SR9000MK4U Product Guide
