158 Intel® Server System SR9000MK4U Product Guide
EFI Shell Working State
1. Read the POST code. For instructions, see “How to Read the POST Codes” on
page 159.
2. Use the selview utility to obtain the system event log information. For instructions,
see “How to Use Selview to Read the System Event Log” on page 160.
3. Attempt to boot the operating system.
4. Obtain operating system log information. For instructions, see “How to Collect
System and Error Logs” on page 160.
5. Shut down the system.
If you reproduced the problem, read the POST code. For instructions, see “How to Read
the POST Codes” on page 159.
If the system seems to have moved to the system hang status during the procedure, see
“System Hang Status” on page159.
OS Working Status
1. Read POST code.
2. Obtain operating system log information. For instructions, see “How to Collect
System and Error Logs” on page 160.
3. Reboot the system to the EFI shell.
4. Use the selview utility to obtain the system event log information. For instructions,
see “How to Use Selview to Read the System Event Log” on page 160.
5. Shut down the system.
If you reproduced the problem, read the POST code. For instructions, see “How to Read
the POST Codes” on page 159.
If the system seems to have moved to a system hang status, follow the steps under System
Hang Status, below.