Table 30. Troubleshooting Guide
Location | Symptom | Solution |
|
|
|
Cooling Fault LED | System powers on, but then | Check that the cooling fan module is |
| turns off quickly. Cooling | installed properly. |
| Fault LED (orange) is on. | Check that no foreign matter is put in |
|
| |
|
| cooling fan module. |
|
| Check that the intake/exhaust air is |
|
| flowing. |
|
|
|
| After the | Check that the cooling fan module is |
| fault LED (orange) is on or | installed properly. |
| blinks. | Check that no foreign matter is put in |
|
| |
|
| cooling fan module. |
|
| Check that intake/exhaust air flows. |
|
|
|
Power Fault LED | After system powers on, | Check that the power input cable is |
| Power Fault LED (orange) is | properly connected. |
| on or blinks | Check that the power modules are |
|
| |
|
| installed properly. |
|
| Check that the power modules are |
|
| configured. |
|
|
|
Video | System turns on, but screen | Check that the display is plugged in. |
| is blank. | Check that the display is turned on. |
|
| |
|
| Check that the display cable is properly |
|
| connected. |
|
| Replace the display. |
|
|
|
| The state of screen is | Check that the display cable is properly |
| unusual. | connected. |
|
| Check that the brightness and contrast |
|
| on the display are properly set. |
|
| Check that the proper video driver is |
|
| installed. |
|
| Check that the refresh rate setting |
|
| matches the display specification. |
|
| Replace the display. |
|
|
|
Keyboard | Keyboard does not work. | Check that the keyboard USB cable is |
|
| properly connected. |
|
| Disconnect and reconnect the USB |
|
| cable and retry. |
|
| Replace the keyboard. |
|
|
|
Mouse | Mouse does not work | Check that the mouse USB cable is |
| normally. | properly connected. |
|
| Disconnect and reconnect the USB |
|
| cable and retry. |
|
| Replace the mouse. |
|
|
|
154 | Intel® Server System SR9000MK4U Product Guide |
