Section 7A: Help 351
Help
4. When the Palm logo screen appears and the progress bar begins to fill, release
Power/End .
5. When the “Erase all data?” prompt appears, press Up to confirm the hard reset.
6. Wait for the progress bar on the Palm logo screen to fill again and for the Windows
Mobile screen to appear.
7. Follow the onscreen instructions to align the screen before continuing to use your Treo.
8. (Optional) Sync your Treo with your computer to restore your previously synchronized
information. (Connect your Treo to your computer, press Start, and then select Programs
> ActiveSync > Sync. If you use Sprite Backup or another compatible backup utility,
you may also need to restore a backup to recover additional information and settings.)
Replacing the Battery
Your Treo comes with a replaceable battery. Be sure to use a replacement batteryfrom Palm
that is compatible with the Treo 800W smart device. See “Caring for the Battery” on page388
for information on handling the battery safely.
1. Press Power/End to turn off the screen.
2. Gently press the battery door while sliding it downward to remove it from your Treo.
3. Place a finger in the notch between the stylus and the battery, and lift the old batteryout
of the compartment.
4. Align the contacts on the new battery with the contacts inside the battery compartment
and press the battery into place.
WARNING Use only batteries and chargers that are approved by Sprint or Palm with
your Treo. Failure to use an approved battery or charger may prevent your
Treo from turning on or charging, may void your Treo warranty, and may
increase the risk of your Treo overheating, catching fire, or exploding, which
may also result in serious bodily injury, death, or property damage.
Did you know? Your Treo stores all your information even when you remove the battery.