Sprint Service
 Intellectual Property Notices
Page
Page
 Table of Contents
 Your Sprint Power VisionSM and Other Wireless Connections
 3C. Using Messaging
205
 211
225
 317
293
307
 Your Resources
 Index
Page
 Welcome to Sprint
Welcome and thank you for choosing Sprint
 How to Use This Guide
 For a Quick Introduction
Where to Learn More
While Using Your Treo
If You Need More Information
 From the Today Screen on Your Treo
Managing Your Account
Sprint
From Any Other Phone
 Sprint Operator Services
Page
 Your Setup
Page
 Setting Up Your Palm Treo 800W SmartDevice
Setting Up Your Palm Treo 800W Smart Device
 Hardware
Experience SprintSpeed Basics Guide Set Up Your Email
What You Need
Documentation
 Software
Tip
 Your Treo Smart Device
Front View
 Device Setup
 Back View
 Device Setup
 Inserting the Battery
 Charging the Battery
 Checking Battery Power
 Maximizing Battery Life
 Did you know?
 Setting Up Service
Setting Up Service
 Waking Up the Screen and Turning It Off
Power/End Phone/Talk Center Start Calendar Inbox
Turning Your Palm Treo 800W SmartDevice On and Off
 Turning Your Phone On and Off
 Making Your First Call
Before You Begin
 Adjusting Call Volume
What’s My Phone Number?
 Select Preferences Phone Settings
 Setting Up Your Voicemail
To set up your voicemail
 Sprint Power VisionSM Password
Creating Sprint Account Passwords
Account Password Voicemail Password
 Connecting to Your Computer
Connecting to Your Computer
 Synchronization Methods
Synchronizing With Desktop Sync Software
 Synchronizing Wirelessly With the Server
What Can I Synchronize?
 Did you know?
 Computer
 System Requirements
Setting Up Your Computer for Synchronization
Installing ActiveSync Desktop Software Windows XP
 Setting Up Windows Mobile Device Center Windows Vista
 Using the Desktop Sync Software
 ActiveSync window
 Synchronizing With a USB Connection
 Connect the sync cable to the bottom of your Treo
 Tip
 Your Palm Treo 800W Smart Device
Page
 Moving Around on Your Palm Treo 800W SmartDevice
Moving Around on Your Palm Treo 800W Smart Device
 Moving Around on the Screen
 Scrolling Through Screens
 Closing Screens
Highlighting and Selecting Items
 Using the Softkeys
Highlighting Text
 Selecting Menu Items
 Selecting Items in a Shortcut Menu
 Selecting Options in a List
 Using the Keyboard
Understanding the Backlight
 Entering Lowercase and Uppercase Letters
 Entering Other Symbols and Accented Characters
Entering Numbers, Punctuation, and Symbols
Entering Passwords
 Tip
 Or B † ‡ † ‡ Ð Ë ê
Symbols and Accented Characters
Then press… To select… Ä â ã å æ
Or L Ö ô œ õ
 Then press… To select… Ü û
+ E ¼ ½ + R + T + J + H € £ ¥ ¢ + K + N
 Using the Buttons
Opening and Closing Applications
 Using the Start Menu
 Closing Applications
 Using Your Today Screen
 Did you know?
 Moving Around on Your Palm Treo 800W Smart Device
 Using the Phone Features
Using the Phone Features
 Dialing With the Keyboard
Accessing Your Today Screen
Making Calls
 Dialing by Contact Name
 Dialing With a Speed-Dial Button
 Dialing by Company Name
Dialing From a Web Page or Message
 Redialing a Recently Called Number
 Press Phone/Talk
Dialing Using the Onscreen DialPad
Receiving Calls
 Press Power/End
 Retrieving Voicemail From a Notification
Using Voicemail
Setting Up Voicemail
Retrieving Voicemail Messages From the Today Screen
 Tip
 Select Clear Voicemail Icon and then press Center
What Can I Do When I’m On a Call?
Clearing the Voicemail Icon
 Returning to a Call From Another Application
 Ending a Call
Saving Phone Numbers
 Managing Multiple Calls
Forwarding Calls
 Answering a Second Call Call Waiting
Making a Second Call
 Making a Conference Call
Using Flash Mode During a Call
Select Send Key Flash to enter Flash mode
 Setting Up and Managing Speed-Dial Buttons
 Creating a Speed-Dial Button
 Systems
 Arranging Your Speed-Dial Buttons
Editing a Speed-Dial Button
Deleting a Speed-Dial Button
 Using a Phone Headset
You can connect a phone headset for hands-free operation
 Using the Phone Features
 Headset Specifications
Using a Hands-Free Device With Bluetooth Wireless Technology
 Before You Begin
 On the Personal tab, select Sounds & Notifications
Customizing Phone Settings
Selecting Ringtones and Vibrate Settings
 Adjusting Volume Settings
100
 Assigning a Picture and Ringtone ID to a Contact
Selecting Your Call Settings
Using the Phone Features 101
 Setting Your Dialing Preferences
102
 Setting Your Abbreviated Dialing Preferences
Using the Phone Features 103
 Select the Services tab and Location Privacy
Selecting Your Data Settings
Selecting Your Privacy Settings
104
 Controlling Your Roaming Experience
Selecting Your HAC Settings
Using the Phone Features 105
 106
Feature Availability
Setting Roaming Preferences
 Checking Signal Strength and Phone Status
Using the Phone Features 107
 108
 Using the Phone Features 109
 110
 Your Sprint Power VisionSM and Other Wireless Connections
 112
 Sprint Power VisionSM-The Basics
Sprint Power VisionSM-The Basics 113
 Getting Started With Sprint Power Vision
Enabling Sprint Power Vision
 Sprint Power Vision Symbols on Your Screen
Accessing Sprint Power Vision
Sprint Power Vision Username
Sprint Power Vision Billing Information
 To set up a USB Internet Sharing connection
Using Your Palm Treo 800W SmartDevice as a Modem
Setting Up an Internet Connection With Your Computer
 Sprint Power VisionSM-The Basics 117
 118
 Sprint Power VisionSM-The Basics 119
Using Sprint TV
To access your Sprint TV channels
 Accessing Pocket Express Information
Using Pocket Express
Initializing Your Pocket Express Service
Select Get Pocket Express
 Sprint Power VisionSM-The Basics 121
 Updating Pocket Express Information
To manually retrieve updates
To automatically retrieve updates
Set the Frequency and Begin Time
 Using the Email Features
Using the Email Features 123
 Getting Started With Email
 Using the Email Features 125
Microsoft Direct Push Technology
 126
Setting Up an Exchange Server Account
Select ActiveSync
 Using the Email Features 127
 128
 Setting a Sync Schedule With an Exchange Server
Using the Email Features 129
 Select Setup E-mail
Setting Up an Imap or POP Email Account
Setting Up Inbox to Work With Common Providers
130
 Using the Email Features 131
 Setting Up Inbox to Work With Other Providers
 Using the Email Features 133
 Outgoing Smtp mail server Enter the server name
134
 Using the Email Features 135
 Creating and Sending an Email Message
Sending and Receiving Email Messages
Selecting Which Email Account to Use
136
 Using the Email Features 137
Select Spell Check
 Receiving Email Messages
138
 Using the Email Features 139
Receiving Attachments
 140
Downloading Attachments Automatically
Check the Include file attachments box
 Adding a Contact From an Email Message
Using the Email Features 141
Working With Email Messages
Adding an Online Address Book
 Using an Online Address Book
142
 Using the Email Features 143
Finding Messages
 144
Using Links in Messages
Replying to a Message
 Forwarding a Message
Using Inbox Shortcuts
Using the Email Features 145
Deleting Messages
 Adding a Signature to Your Messages
146
 Customizing Your Inbox Settings
Using the Email Features 147
 148
 Changing Email Download Settings
Using the Email Features 149
 Tip
 Setting Email Delivery Preferences
Using the Email Features 151
 Working With Meeting Invitations
152
 Using the Email Features 153
Sending Email Messages From Within Another Application
 154
 Using Messaging
Using Messaging 155
 About Messaging
156
 Creating and Sending a Text Message
Using Messaging 157
Sending and Receiving Messages
 Setting Message Options
Select Message Options 158
 Using Messaging 159
Receiving Text Messages
 160
Using Messaging to Chat
Viewing a Message
 Message Status Icons
Using Messaging 161
Managing Your Messages
 Deleting Multiple Messages
Sorting Your Messages
Deleting a Single Message
Select By Date or By Name
 Customizing Your Messaging Settings
Using Messaging 163
 Select Live Search
Using Windows LiveTM
Using Live Search for Windows Mobile
164
 Select Windows Live Select Sign in to Windows Live
Setting Up Windows Live Mail
Using Messaging 165
 166
 Using Messaging 167
Using Windows Live Mail
Using Windows Live Messenger
Select Windows Live
 Tip
 Using Messaging 169
 170
 Browsing the Web
Browsing the Web 171
 Viewing a Web
Press Start and select Internet Explorer
 Browsing the Web 173
 Working With Favorites
Press OK to close Internet Explorer Mobile
 Organizing Your Favorites
Creating a Favorite
Viewing a Favorite
Select New Folder
 Copying Text From a Web
Working With Web Pages
Downloading Files and Images From a Web
 Browsing the Web 177
Customizing Your Internet Explorer Mobile Settings
Using the History List
 Select the Memory tab and set any of the following options
 Searching the Web From Your Today Screen
Browsing the Web 179
 180
 181
Using GPS
Using GPS
 182
Finding a Point of Interest
Finding a Point of Interest Near Your Current Location
 Using GPS 183
Finding a Point of Interest Near Another Location
 184
Using Maps
Select the Map your current location link
 Select Sprint Navigation
Using Sprint Navigation
Using GPS 185
 186
 Using Wireless Connections
Using Wireless Connections 187
 Are there different types of Wi-Fi networks?
Connecting to a Wi-Fi Network
Why Use a Wi-Fi Connection?
188
 Turning the Wi-Fi Feature On and Off
Using Wireless Connections 189
 190
Wi-Fi Status Icons
Connecting to an Open Network
 Connecting to a Secure Network
Using Wireless Connections 191
 192
 Using Wireless Connections 193
 194
Disconnecting From a Wi-Fi Network
Customizing Wi-Fi Settings
 Using Wireless Connections 195
 Setting Up a Bluetooth Connection
Connecting to Devices With Bluetooth WirelessTechnology
Bluetooth status icon
196
 Using Wireless Connections 197
 Sending Information Over a Bluetooth Connection
198
 Using Wireless Connections 199
Receiving Information Over a Bluetooth Connection
Synchronizing Over a Bluetooth Connection
 Beaming Information With IR
200
 Using Wireless Connections 201
Beaming a Record
 202
Receiving Beamed Information
Synchronizing Over an Infrared Connection
 Your Portable Media Device
 204
 Synchronizing Your Media Files
Synchronizing Your Media Files 205
 206
Synchronizing Your Pictures, Videos, and Music
Synchronizing Pictures, Videos, and Music Windows XP
 Synchronizing Your Media Files 207
 Synchronizing Pictures, Videos, and Music Windows Vista
208
 Synchronizing Your Media Files 209
 210
 Working With Your Pictures and Videos
Working With Your Pictures and Videos 211
 Taking a Picture
About Your Camera
Taking Pictures and Videos
Press Start and select Pictures & Videos
 Working With Your Pictures and Videos 213
 Taking Pictures in Burst Mode
Recording a Video
 Working With Your Pictures and Videos 215
 Viewing a Video
Viewing Pictures and Videos
Viewing a Picture
216
 Viewing a Slide Show
Working With Your Pictures and Videos 217
 218
Sending Pictures and Videos
Organizing Pictures and Videos
 Using a Picture as the Today Screen Background
Working With Your Pictures and Videos 219
 220
Adding a Picture to a Contact Entry
Editing Pictures
 Working With Your Pictures and Videos 221
Deleting a Picture or Video
Renaming a Picture or Video
 Customizing Your Pictures & Videos Settings
222
 Working With Your Pictures and Videos 223
 224
 Playing Media Files
Playing Media Files 225
 AAC AMR QCP
226
 Synchronizing Windows Media Player Library Files
Playing Media Files 227
 228
 Playing Media Files
Playing Media Files 229
 230
 Working With Libraries
Playing Media Files 231
 Working With Playlists
 Customizing Windows Media Player Mobile
Playing Media Files 233
 234
 Your Wireless Organizer
 236
 Using the Organizer Features
Using the Organizer Features 237
 238
Contacts
Adding a Contact
 Select Open Contact
Using the Organizer Features 239
Viewing or Changing Contact Information
 Viewing a Map of a Contact’s Address
240
 Customizing Contacts
Using the Organizer Features 241
Deleting a Contact
Finding a Contact in an Online Address Book
 Press Calendar
Calendar
Displaying Your Calendar
242
 Using the Organizer Features 243
Creating an Appointment
 244
Creating an Untimed Event
Scheduling a Repeating Appointment
 Adding an Alarm Reminder to an Event
Using the Organizer Features 245
 246
Sending a Meeting Request
Select Attendees and then select Add Required Attendee
 Using the Organizer Features 247
Marking an Event as Sensitive
 Customizing Calendar
Organizing Your Schedule
Deleting an Event
248
 Using the Organizer Features 249
 250
Tasks
Adding a Task
 Checking Off a Task
Organizing Your Tasks
 252
Deleting a Task
Customizing Tasks
 Recording a Voice Note
Using the Organizer Features 253
Creating a Note
 Creating a Note From a Template
254
 Deleting a Note
Using the Organizer Features 255
Organizing Your Notes
Customizing Notes
 Select Calculator 256
Calculator
Performing Calculations
 Using the Calculator Memory
Using the Organizer Features 257
 258
 Increasing Your Productivity
Increasing Your Productivity 259
 260
Synchronizing Microsoft Office and Other Files
Synchronizing Files Windows XP
 Increasing Your Productivity 261
 262
Where Are the Changes I Made to My File?
Synchronizing Files Windows Vista
 Word Mobile
Increasing Your Productivity 263
 264
 Creating a Document From a Template
Creating a Document
Opening an Existing Document
Select Word Mobile
 266
Finding or Replacing Text in a Document
Moving orCopying Text
 Formatting Paragraphs and Lists
Saving a Copy of a Document
Formatting Text
Increasing Your Productivity 267
 Checking Spelling in a Document
268
 Increasing Your Productivity 269
Organizing Your Documents
Deleting a Document
 270
PowerPoint Mobile
Customizing Word Mobile
 Playing a Presentation
Setting Presentation Playback Options
Select PowerPoint Mobile
 Excel Mobile
272
 Increasing Your Productivity 273
 Creating a Workbook
Select Excel Mobile
 Creating a Workbook From a Template
Increasing Your Productivity 275
 Viewing a Workbook
276
 Inserting a Function
Calculating a Sum
Entering a Formula
Increasing Your Productivity 277
 278
Entering a Sequence Automatically
Adding Cells, Rows, and Columns
 Formatting Cells
Increasing Your Productivity 279
 Sorting Information in a Worksheet
Formatting Rows and Columns
Renaming a Worksheet
280
 Increasing Your Productivity 281
Creating a Chart
Filtering Information in a Worksheet
 282
Formatting or Changing a Chart
Finding or Replacing Information in a Workbook
 Increasing Your Productivity 283
Organizing Your Workbooks
Deleting Cells, Rows, and Columns
 Customizing Excel Mobile
284
 Select OneNote Mobile
OneNote Mobile
Creating a New Note
Increasing Your Productivity 285
 Viewing or Editing an Existing Note
286
 Increasing Your Productivity 287
Renaming a Note
Sorting your Notes
 Opening a File
288
 Customizing the Display
Increasing Your Productivity 289
 290
 Your Information and Settings
 292
 Managing Files and Applications
Managing Files and Applications 293
 294
Using Search
Finding Information
 Exploring Files and Folders
Managing Files and Applications 295
 Installing Applications
296
 Select Software Store
Installing Bonus Software From the CD
Click Bonus Software
Managing Files and Applications 297
 Installing Applications From Your Computer
298
 Managing Files and Applications 299
Installing Applications Onto an Expansion Card
Getting Help With Third-Party Applications
 300
Removing Applications
Sharing Information
 Using Expansion Cards
Managing Files and Applications 301
 302
Inserting and Removing Expansion Cards
Opening Applications on an Expansion Card
 Saving Files to an Expansion Card
Managing Files and Applications 303
 304
Moving Information Between Your Treo and anExpansionCard
Viewing Available Expansion Card Memory
 Managing Files and Applications 305
Exploring Files on an Expansion Card
Renaming Files on an Expansion Card
 306
Encrypting an Expansion Card
Check the Encrypt files placed on storage cards box
 Synchronizing Information
Synchronizing Information 307
 Setting Up Wireless Synchronization
308
 Synchronizing Information 309
 Setting the Synchronization Schedule
310
 Initiating a Wireless Sync Manually
Synchronizing Information 311
 Other Ways to Synchronize
312
 Synchronizing With Multiple Computers
Synchronizing Information 313
 Changing Which Applications Sync
 Stopping Synchronization
Synchronizing Information 315
 316
 Customizing Your Palm Treo 800W SmartDevice
Customizing Your Palm Treo 800W Smart Device 317
 Changing the System Color Scheme
Today Screen Settings
Selecting Your Today Screen Background
318
 Customizing Your Palm Treo 800W Smart Device 319
System Sound Settings
Selecting Which Items Appear on Your TodayScreen
 On the Personal tab, select Sounds & Notifications 320
Setting the Ringer Switch
Selecting Sounds & Notifications
 Customizing Your Palm Treo 800W Smart Device 321
 Changing the Text Size
Display and Appearance Settings
Adjusting the Brightness
322
 On the Alignment tab, select Align Screen
Aligning the Screen to Correct Tapping Problems
Setting Display Formats
Customizing Your Palm Treo 800W Smart Device 323
 Reassigning Buttons
Application Settings
Arranging the Start Menu
324
 On the Personal tab, select Voice Command
Setting Up Voice Commands
Using Voice Commands
Customizing Your Palm Treo 800W Smart Device 325
 Setting Input Options
326
 Customizing Your Palm Treo 800W Smart Device 327
 Locking Your Treo and Information
328
 Customizing Your Palm Treo 800W Smart Device 329
Using Keyguard
Using Auto-Keyguard and TouchscreenLockout
 Using Phone Lock
330
 Using System Password Lock
Customizing Your Palm Treo 800W Smart Device 331
 Entering Owner Information
332
 On the Personal tab, select Owner Information
System Settings
Setting the Date and Time
Customizing Your Palm Treo 800W Smart Device 333
 Synchronizing the Date, Time, and Time Zone With the Network
334
 Customizing Your Palm Treo 800W Smart Device 335
Setting System Alarms
Managing Identity Certificates
 Enabling Error Reporting
336
 Setting Up an External GPS Device
Customizing Your Palm Treo 800W Smart Device 337
 338
Viewing and Optimizing Power Settings
Viewing Memory Usage
 Viewing and Managing Active Tasks
Customizing Your Palm Treo 800W Smart Device 339
 340
Connection Settings
Turning Wireless Services On and Off
 On the Tasks tab, select Manage existing connections
Managing ISP Settings
Connecting to a VPN
Customizing Your Palm Treo 800W Smart Device 341
 On the Tasks tab, select Add a new VPN server connection
Setting Up a Proxy Server
On the Tasks tab, select Set up my proxy server 342
 Customizing Your Palm Treo 800W Smart Device 343
Ending a Data Connection
Enrolling a Domain
 Purchasing Accessories for Your Treo
344
 Your Resources
 346
 Help
Help 347
 Transferring Information From Another Device
348
 Help 349
Resetting Your Palm Treo 800W SmartDevice
Performing a Soft Reset
 Performing a Hard Reset
350
 Replacing the Battery
Help 351
 352
 Help 353
Performance
Applications Are Running Slower Than Usual
 Check the Receive all incoming beams box
Can’t Save or Access Files on an Expansion Card
Can’t Charge the Battery
354
 Help 355
Screen
Screen Appears Blank
 Network Connection
Signal Strength Is Weak
My Treo Won’t Connect to the Wireless Network
My Treo Seems to Turn Off by Itself
 Help 357
Can’t Tell If Data Services Are Available
My Treo Won’t Connect to the Internet
 358
Turn on Bluetooth box is checked in Bluetooth Settings
Can’t Send or Receive Text Messages
 On the Devices tab, select Add New Device
Help 359
 Desktop Sync Software Does Not Respond to a Sync Attempt
Synchronization
Desktop Sync Software
360
 Help 361
 362
 Help 363
 My Appointments Show Up in the Wrong TimeSlotAfterI Sync
Synchronization Starts But Doesn’t Finish
My Windows Media Player Library Won’t Sync
364
 Can’t Synchronize Using a Bluetooth Connection
Help 365
 Can’t Synchronize With My Company’s Exchange Server
Exchange ActiveSync wireless synchronization
Check the Use above setting when roaming box
My Scheduled Sync Doesn’t Work
 Help 367
My Today Screen Settings Are Not Restored AfteraHardReset
An Alert Tells Me That the Server Could Not Be Reached
 368
Have Problems Using My Account
Have Problems Sending and Receiving Email
 Help 369
Have Problems Sending Email
Auto Sync Is Not Working
 My vCard or vCal Email Attachment Isn’t ForwardingCorrectly
Can’t Access a
Web
370
 Secure Site Refuses to Permit a Transaction
Camera
An Image or Map Is Too Small on My TreoScreen
Help 371
 372
My Camera Won’t Take Pictures
Camera Preview Image Looks Strange
 Third-Party Applications
Help 373
 Making Room on Your Treo
Getting More Help
 Are You Hearing Your Own Voice Echo?
Voice Quality
Is the Other Person Hearing an Echo?
Is Your Voice Too Quiet on the Other End?
 376
 Glossary
Glossary 377
 378
 Glossary 379
 380
 Your Safety and Specifications
 382
 Important Safety Information
Important Safety Information 383
 General Precautions
384 Important Safety Information
 Using Your Treo Near Other Electronic Devices
Using Your Phone While Driving
Following Safety Guidelines
Important Safety Information 385
 Turning Off Your Phone Before Flying
Restricting Children’s Access to Your Treo
386 Important Safety Information
Turning Off Your Phone in Dangerous Areas
 Box. Your Treo 800 W smart device phone has an M4/T4 rating
Using Your Phone With a Hearing Aid Device
Important Safety Information 387
 388 Important Safety Information
Caring for the Battery
Protecting Your Battery
Getting the Best Hearing Device Experience With Your Treo
 Important Safety Information 389
 Radio Frequency RF Energy
Knowing Radio Frequency Safety
390 Important Safety Information
Disposal of Lithium-Ion Li-Ion Batteries
 Body-Worn Operation
Specific Absorption Rate SAR for Wireless Phones
Important Safety Information 391
 Description of ESD
Static Electricity, ESD, and Your Treo
FCC Radio Frequency Emission
 ESD-Susceptible Equipment
Precautions Against ESD
Important Safety Information 393
Conditions That Enhance ESD Occurrences
 User Guide Proprietary Notice
394 Important Safety Information
Owner’s Record
Serial No
 Specifications
Specifications 395
 Specifications
396
 Specifications 397
 398
 Index
Index 399
 Address books 141, 148, 241, 363 Address tab
 Index 401
Page
 Index 403
Page
 Index 405
Page
 Index 407
 Delivery Preferences command
 Index 409
 Enter Email Address screen 308 entering PINs
Events check box
 Favorites softkey 175 features 15, 60, 171 fields 57
Index 411
 412 Index
 Index 413
 See also pictures
 Index 415
 Treo 328
 Index 417
 Moving
 Index 419
 Files 229
 Index 421
 Making 76-81, 85, 89, 98, 160 placing on hold
 Playlist controls 232 playlists 228, 230, 232 plug-ins 171
Index 423
Page
 Index 425
Page
 Index 427
 Pictures & Videos application 212
Special characters Sprint Power Vision home Specifications
281 PowerPoint Mobile 428 Index
 Index 429
 Entering 64-66, 326
 Index 431
 Video files 206, 216, 226, 227 See also media files
 Index 433
Page
 Index 435
 436 Index