Sprint Nextel 800w Exchange ActiveSync wireless synchronization, My Scheduled Sync Doesn’t Work

11.When synchronization has finished, press Menu (right softkey) and select Disconnect Bluetooth.

Exchange ActiveSync (wireless synchronization)

I Can’t Synchronize With My Company’s Exchange Server

If you’re unable to change your lock settings, check with your system administrator to find out if a systemwide locking policy is in place.

My Scheduled Sync Doesn’t Work

⬤If your company uses Microsoft System Center Mobile Device Manager, contact your system administrator to find out whether synchronization frequency settings are restricted on your Treo.

⬤By default, a scheduled sync does not work while you are roaming. This is to prevent roaming charges on your account. If roaming charges are not a concern, follow these steps to continue your sync schedule while roaming:

1.Press Start and select Programs.

2.Select ActiveSync .

3.Press Menu (right softkey) and select Schedule.

4.Check the Use above setting when roaming box.

5.Press OK .

An Alert Tells Me That ActiveSync Encountered aProblem on the Server

There is a temporary problem with the server, or the server may be temporarily overloaded. Try again later, and if the problem persists, contact your system administrator.

An Alert Tells Me That There Is Not Enough FreeMemory to Synchronize

ActiveSync ran out of storage space. Try the following:

1.Go to Task Manager and close all running programs (see “Closing Applications” on page 71 for details).

2.If the problem persists, see “Making Room on Your Treo” on page 374 for suggestions of other ways to free up space on your Treo.

366 Section 7A: Help