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Quantum 3.1.3, 6-01658-06 manual Viewing Service Tickets RAS

Models: 3.1.3 6-01658-06

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Install Password O Error RAS Login Admin Menu Options Config Menu Options Resetting a Schedule Accessing the StorNext GUI Setting Up E-mail Notification Proxy Command

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Other RAS Messages

Figure 47 Viewing Service

Tickets RAS

Figure 48 Vault Failure RAS

StorNext User’s Guide

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Quantum 3.1.3, 6-01658-06 manual Viewing Service Tickets RAS

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Contents

StorNext Copyright Statement Contents Chapter SNFS-Only GUI Overview Chapter Managing the File System Chapter Managing Libraries 168 Chapter Managing Media 206 Chapter Data Migration Management 249 Chapter Customer Assistance 319 Appendix C RAS Messages 347 Figures Complete Start/Stop Snfs Screen File System Introduction Screen Exclusive Stripe Group Screen Move Options Screen 160 Match Devices with Slots Screen Select Destination Library Screen 221 Complete Storage Policy Task Screen Appendix Figures Cleaning of Drive Failed RAS Disk Space Allocation Failure RAS 370 StorNext User’s Guide About StorNext Storage Manager About StorNext File System About Distributed LAN Clients How This Guide is Organized Purpose of This Guide Description Definition Consequences Conventions Examples Document Conventions StorNext GUI Overview Accessing the StorNext GUI StorNext Login Window Link to System Monitors StorNext Home File System Monitor File System Monitor Library Monitor Library Monitor Storage Disk Monitor Storage Disk Monitor StorNext Home Page Drop-Down Menus Config Menu Options Admin Menu Options Reports Menu Options StorNext System Status Service Menu OptionsHelp Menu Options Service System Status screen StorNext Admin Alerts Service Admin Alerts Screen StorNext Server Status Home and Help Links Application Link Snfs Home Snfs and Snsm Home Pages Snfs Home Snfs Home Page Drop- Down Menus Snfs Admin Menu Snfs Config Menu Snfs Help Menu Snsm Home Snsm Home Page Drop- Down MenusSnfs Reports Menu Free Disk Blocks Truncate files Snsm File Menu Snsm Media Menu Snsm Admin Menu Snsm Help Menu Configuration WizardSnsm Reports Menu StorNext Configuration Wizard Add Media See Adding Media to a Configured Library on SNFS-Only GUI Overview Accessing the Snfs GUI StorNext File System Login Window Snfs Home File System Monitor Drop-down Menus and Options Config Menu Reports Menu Admin Menu Shortcut Menu Options Help Menu Start/Stop Snfs Screen SNFS-Only GUI Overview Snfs Home Home and Help Links StorNext Server Status Complete Start/Stop Snfs Screen Snfs Configuration Wizard Screen StorNext User’s Guide Snfs Configuration Wizard SNFS-Only GUI Overview Snfs Configuration Wizard Entering the StorNext License Common StorNext Tasks Common StorNext Tasks Entering the StorNext License Enter License Introduction Screen Quantum License Agreement StorNext User’s Guide Enter License Strings Screen Complete Enter License Screen Temporary Common StorNext Tasks Entering the StorNext License Complete Enter License Screen Permanent Entering a License String in the .dat File License String Example Controlling User Access Changing the Admin Password Modify User Screen Adding a New User Common StorNext Tasks Controlling User Access Modifying an Existing User Deleting an Existing User Starting and Stopping StorNext Components Start/Stop StorNext Screen Complete Start/Stop StorNext Task Screen Accessing StorNext Logs Select Log Screen StorNext User’s Guide Select File Screen Log File Example Scheduling StorNext Events Viewing a Schedule Schedule Events Screen Adding a New Schedule Select either Days of the Week or Days of the Month Modifying an Existing Schedule Deleting an Existing Schedule From the StorNext Home Page , select Schedule Events from Resetting a Schedule Setting Up E-mail Notification Configure E-mail Notification Screen StorNext User’s Guide StorNext User’s Guide Configure E-mail Addresses Screen Complete E-mail Configuration Screen StorNext User’s Guide Cancel Request Screen StorNext User’s Guide Cancelling Snsm Requests Common StorNext Tasks Cancelling Snsm Requests Backing Up StorNext Types of StorNext Software Backups Setting up Email Notification For Backup Backup StorNext Screen StorNext User’s Guide Performing a StorNext Software Backup Complete Backup Task Screen Managing the Backup Policy Backup Policy Screen Backing Up StorNext Managing the Backup Policy Working With File Systems Managing the File System Modifying a File System Deleting a File System Adding a File System Add New File System Screen Directory Browser Window Disk Settings Screen StorNext User’s Guide Managing the File System Working With File Systems Customize Stripe Group Screen StorNext Installation Guide Managing the File System Working With File Systems Complete FIle System Task Screen Creating a File System From Snfs Configure File System Screen Modifying a File System Modify File System Window Deleting a File System Use this procedure to delete a managed file system Selecting a Device to Label, Unlabel, or Probe Managing File System Operations Label Disk Device Screen Vtoc Message Labeling a Device Explorer User Prompt Probing a Device Unlabeling a Device Making Global Changes Modify Global Settings screen appears Modify Global Settings Screen StorNext User’s Guide 101 StorNext User’s Guide 102 Working with Ldap Configuration Conditions to Make or Re-Make a File System Making or Unmaking a File System Make File System Screen Making a File System Starting and Stopping the File System Mounting or Unmounting a File System Adding Disks Working With Disks Manage Disks Screen Deleting Disks Defragmenting a Disk Working With Stripe Groups Adding a Stripe Group Configure Stripe Group Screen Add Stripe Group Screen StorNext User’s Guide 115 Modifying a Stripe Group Modify Stripe Group Screen StorNext User’s Guide 118 Deleting a Stripe Group Use this procedure to delete a stripe group Adding an Affinity Working With Affinities Click Next to continue. The Add Affinity screen appears Add Affinity Screen Select Directory Screen Assign Affinity Screen Exclusive Stripe Group Screen Complete Add Affinity Task Screen Adding an Affinity Through Snfs Add, Modify, or Delete Affinities Screen Setting the Affinity in a Directory Set Affinity Screen Modifying an Affinity Deleting an Affinity Restrictions File System ConfigurationPerforming a Metadata Dump Metadata Dump File System Screen Using the Snsm File System Functions Storing Files Optional Store Parameters Screen Change File Version screen appears Changing a File Version Recovering a File Retrieving a Directory on Recovering a Directory Retrieving a File Recover Directory Screen Retrieve Files Screen Retrieving a Directory Retrieve Directory Screen Freeing Disk Blocks Free Disk Blocks Screen Moving Files to New Media Modify File Attributes Screen Modifying a File’s Attributes About File System Expansion Understanding Dynamic Resource Allocation About Stripe Group Movement Expansion and Movement Steps Check File System Screen Checking the File System StorNext User’s Guide 148 Check File System Status Screen Performing File System Expansion StorNext User’s Guide 150 File System Expansion Introduction Screen Data Stripe Group Selection Screen Metadump Warning New Data Stripe Group Screen Complete File System Task Screen StorNext User’s Guide 155 Performing Stripe Group Movement Launching the Movement Wizard Move Stripe Group Screen Move Stripe Group Introduction Screen Move Options Screen Data Stripe Group Move Screen Destination Stripe Group Too Small Warning Metadata/Journal Move Screen Complete Stripe Group Move Screen Process Initiated Status Screen Completing Metadata Stripe Group Movement Stripe Group Move Status Screen Reusing LUNs in a Data Stripe Group After a Move After a Move Reusing Luns in aMetadata Stripe Group Managing Libraries Starting the Add Library Wizard Adding a Library Click Next. The Library Type screen appears Library Type Screen Library Name Screen Managing Libraries Adding a Library Adding a Scsi Library Media Types Screen Scsi Device Screen StorNext User’s Guide 174 Complete Add Library Task Screen Adding an Acsls Network Library Adding a DAS Network Library DAS Configuration Screen Managing Libraries Adding a Library DAS Library Name Screen Adding a DAS Network Library with Failover DAS Media Types Screen DAS 2 Library Name Screen Vault Library Name Screen Adding a Vault Library Modifying a Library Configure Library Screen Modify Scsi Library Screen Deleting a Library Auditing a Library Audit Library Screen Change Library State Screen Changing the Library State Working with Tape Drives 8Managing Drives and Disks Adding a Tape Drive Associated Library Screen Hardware Devices Screen Complete Add Drive Task Screen Match Devices with Slots Screen StorNext User’s Guide 192 Matching Devices with Slots Tape Drive Mapping Help Screen Modifying a Tape Drive Modify Drive Screen Deleting a Tape Drive Delete Warning Window Changing a Drive State Clean Drive Screen Cleaning a Tape Drive Adding a Drive Pool Working with Drive Pools Configure Drive Pools Screen Modifying a Drive Pool Click OK to close the message window and proceed Deleting a Drive Pool Manage Disk Space Screen Managing Disk Space Changing Watermark Parameters Change Watermark Parameters Screen Managing Media Adding Media to a Configured Library Add Media Introduction Screen StorNext User’s Guide 207 Associated Library Screen StorNext User’s Guide 208 StorNext User’s Guide 209 Select a mailbox and click Next Complete Add Media Task Screen Adding a Vault Add Media IDs Screen Create New Media ID Screen Removing Media Removing and Moving Media Select Media Screen StorNext Media Browser Screen Complete Remove Move Media Task Screen Library Operator Interface Screen Moving Media Media list Select Destination Library Screen StorNext User’s Guide 222 LOI Enter Screen Using the Snsm Media Functions Library State on Moving Media Manually Manually Move Media Screen Mounting Media Mounting and Dismounting Media Mount Media Screen Dismounting Media Dismount Media Screen Removing Media From the Storage Manager Remove Media From Snsm Screen Assigning Blank Media to a Policy Class Assign Policy Screen Transcribing Media Transcribe Media Screen Changing Media Attributes Reclassifying a Media Class Grouping Source F03590DATA Destination F03590CLEAN Cleaning Media Cancelling the Eject Media Process Managing Storage Disks Storage Disk Deduplication Adding a Storage Disk Configure Storage Disk Screen StorNext User’s Guide 239 Managing Storage Disks Adding a Storage Disk Click Next. The Add Storage Disk screen appears Complete Storage Disk Screen Modify Storage Disk Screen Modifying a Storage Disk Deleting a Storage Disk Delete Warning Message Changing a Storage Disk State Change Storage Disk State Screen Clean Storage Disk Screen Cleaning a Storage DiskPage 11Data Migration Management Stub Files Policy Classes and Relationships Adding a Storage Policy Storage Policy Introduction Screen Policy Class Directory Screen Click Browse. The Directory Browser window appears Relocation Policy Selection Screen Store, Truncate Relocate Times Screen Copies and Media Type screen appears Relation Point Adding a Policy ClassThrough Snsm Without a Click Add to continue. The Add Policy Class screen appears Modify Parameters Screen StorNext User’s Guide 260 StorNext User’s Guide 261 StorNext User’s Guide 262 Manage Policy Class Relationships Screen Adding a Relation Point to a Policy Class Add Relationship Screen Deleting a Policy Class Modifying a Policy Class Remove Relationships Screen Applying a Policy Class StorNext Reports Snfs Reports Backup Information Report Drive State Information Report StorNext User’s Guide 271 Drive States Report Screen StorNext User’s Guide 272 File Information Report Files Report Screen StorNext File Browser Screen Library Information Report Libraries Report Screen StorNext User’s Guide 277 Library Space Used Report Media Information Report StorNext User’s Guide 280 Media Report Screen Media Browser screen Media Information Report StorNext User’s Guide 283 Detailed Media Information Report Policy Class Information Report StorNext User’s Guide 285 Policy Classes Report Screen StorNext User’s Guide 286 Relation Information Report Directory/Policy Class Relationships Report Screen Request Information Report Request Report Screen Scheduler Information Report Scheduler Report Screen StorNext User’s Guide 291 Storage Disk Information Report ONLINE-PENDING Storage Disk Report Screen Directory Affinity Report Affinities Report Screen Directory Browser Screen File System Statistics Report File System Report Screen StorNext User’s Guide 299 Stripe Group Statistics Report Stripe Groups Report Screen File System Client Report StorNext User’s Guide 303 File System Client Report Screen File System LAN Client Report File System Distributed LAN Client Statistics Report Screen StorNext User’s Guide 307 Using Health Check Service Management History Running a Health CheckViewing the Health Check Click History. The Health Check History screen appears Health Check Results Screen Viewing the Health Check Results Capturing the Current System State Using State Capture Click Download. The Download Capture File screen appears Downloading a Previous System Capture Deleting a Previous System Capture Using the System Status Tool StorNext User’s Guide 315 RAS Ticket Details Screen StorNext User’s Guide 317 Recommended Actions Screen Quantum Technical Assistance Center Online Service Support HA Failover StorNext User’s Guide 321 Using The Command Line Interface Labeling Disk Devices Modifying Global Settings InodeCacheSize Making a File System Stop the system by typing the following Starting and Stopping Snfs Unmounting or Mounting a File System Creating a File System Server Label the FC drives by typing the following Adding a File System Client Configuring a Stripe Group Adding an Affinity Affinity affinityname Affinity data1aff Creating a Disk-to-Disk Policy Class Defaultaffinity destinationaffinity -i relocationtimeindays Enabling Stub File Support Managing Storage Disks with Deduplication Enabled Obtaining Dedup Sdisk Information Obtaining Distributed LAN Client Information Proxy Command Proxy who Command Using the Dynamic Resource Allocation Feature Adding a Stripe Group Without Moving Checking the File System Adding and Moving a Data Stripe Group Moving a Metadata/ Journal Stripe Group StorNext User’s Guide 345 StorNext User’s Guide 346 Media and Drive RAS Messages RAS Messages No Media Found RAS StorNext User’s Guide 348 Media and Drive RAS Messages Tape Drive Alerts RAS part StorNext User’s Guide 350 Tape Drive Alerts RAS part StorNext User’s Guide 351 Tape Drive Alerts RAS part StorNext User’s Guide 352 Drive Reported Drive Error RAS StorNext User’s Guide 353 Cleaning of Drive Failed RAS Drive Removed RAS Tape Drive Reported Media Error RAS RAS Media Format Failure RAS StorNext User’s Guide 358 Invalid Media Label Detected RAS StorNext User’s Guide 359 Media Not Found Storage Disk Taken Offline RAS Snfs RAS Messages Configuration Not Supported RAS Connection Rejected O Error RAS Snfs License Required RAS LUN Mapping Changed RAS Metadata Inconsistency Detected RAS Metadata Dump Failure RAS File Processing Failure RAS Disk Space Allocation Failure RAS Snfs RAS Messages Quota Limit or Fragmentation Warnings RAS Initialization Failure Other RAS Messages Checksum Error Other RAS Messages Software Resource Violations RAS StorNext User’s Guide 376 Closing Service Tickets RAS StorNext User’s Guide 377 Analyzing Service Tickets RAS StorNext User’s Guide 378 Viewing Service Tickets RAS Robotics Not Ready RAS StorNext User’s Guide 380 Robotics Move Failure RAS StorNext User’s Guide 381 Other RAS Messages Backup Failed RAS StorNext User’s Guide 383 Backup Errors RAS StorNext User’s Guide 384 Configuration Violations RAS StorNext User’s Guide 385 Invalid Configuration RAS part StorNext User’s Guide 386 Invalid Configuration RAS part Capturing a System State RAS StorNext User’s Guide 388 Glossary Quantum Technical Assistance Center The Quantum customer Red Hat Advanced Server 392

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