Chapter 4 Common StorNext Tasks

Setting Up E-mail Notification

Service Tickets: Select this option to receive e-mail when a service ticket for your system is generated. Notifications for service tickets will be sent for events at the specified alert level and higher. You must specify an alert level.

Policy Class: Select this option to receive e-mail about policy class. You must specify a policy class.

Notify Quantum on Service Ticket: Select this option to automatically send the Quantum Technical Assistance Center a message when a service ticket is generated. (The Quantum Technical Assistance Center is not notified about admin alerts if you selected that option.)

6Click Add to add to the list of e-mail recipients the e-mail recipient whose information you just entered. Or, select a previously added e- mail recipient from the list and click Delete to remove that recipient.

7If necessary, add additional e-mail recipients by repeating steps 4 and 5. Click Next to continue. The Complete E-mail Configuration screen appears.

Figure 42 Complete E-mail

Configuration Screen

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Quantum 3.1.3, 6-01658-06 manual Complete E-mail Configuration Screen StorNext User’s Guide