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6. Optionally,type the size of c hunks in kilobytes for TCP traffic in the TCP c hunk
sizebox.
IM P OR T A N T
Increasingthe chunk size while reducingthe milliseconds per chunk
increasesthe rate that SMART Sync attempts tosend TCP t raffic. If you
arehaving troublewith Collaboration file transferor the Observe function,
considerincreasingthe milliseconds per chunk to improve reliability(at t he
cost of performance).Thedefault values int heTCP delay and TCP chunk
sizeboxes are sufficient f ormost networkconditions and you shouldonly
changethem with the guidanceof SMAR T Support.
To setscreen capture
preferences
1. SelectOptions > Preferences.
ThePreferencesdialog box appears.
2. Click the Advancedtab.
3. Optionally,select the Use R edrawH ooks DLL check box. This option improves
SMART Sync’s screen captureperformance.
4. Optionally,select the Use Mi rror Driver check box. This option improves
SMART Sync’s screen captureperformance.
IM P OR T A N T
If you experiencecapture problems,clear the Use Mirror D rivercheck
box,as it is not suitablef orall s ystems. If youcontinue to experience
captureproblems,c learthe Use R edrawH ooks DLL check box, ast his
optiondoes notwork well with some special applications.Disabling these
optionsincreases thet imerequiredto capture screenimages but doesnot
affect any otheraspect of SMAR T Sync.
5. Optionally,select the Hide desktopbackground check box. If you select this
option,the desktop backgroundisn’t included when you observe,control or
broadcasta student’s desktop.
6. Optionally,select the Hide window content while dragging and resizing
checkbox.
7. Click OK.
| CH A P T ER 1 1 –C ONF IG U R I N G S M A R T SY N C T E A C HE R