Power supply

If the POWER indicator does not illuminate, check the following:

Check

 

 

 

 

Possible

remedy

 

 

 

 

Is

the power

cable

properly

 

Turn

 

off

the printer,

make certain that the power

cable

plugged

into

the

electrical

 

is securely connected,

and then turn the printer back on.

outlet?

 

 

 

 

 

 

 

 

 

 

 

 

Is

power

being supplied to

 

Turn

off

the printer,

unplug

it. Try with

another

appli-

the

outlet?

 

 

 

ante

of the outlet to determine

if electricity

is being sup

 

 

 

 

 

 

plied

 

to that outlet.

 

 

 

 

Is the printer voltage

correct?

 

Check

the bottom panel of your printer to verify that the

 

 

 

 

 

 

outlet voltage corresponds to the voltage required by the

 

 

 

 

 

 

printer. If they do not match, DO NOT try to operate the

I

 

 

 

 

1

$nter.

 

contact your

supplier.

 

 

Printing

If your printer does not print, or suddenly stops printing, check the follow-

-

ing:

Check

Is the interface cable con- netted securely?

Is the ON LINE indicator illu- minated?

Is the POWER indicator flashing?

Is the printer beeping inter- mittently?

Possible remedy

Check both ends of the cable - printer and computer to make sure that the connector is firmly in position.

Ifitisnot,presstheC ON LINE Jbuttontosettheprinter on-line.

If it is, the paper has run out. Load more paper.

The release lever has moved while the paper is in print- ing position. Move the release lever to the original position.

Is the paper caught up inter- Turn off the power, remove the. jammed paper, replace,

nally ?turn on the printer, and continue printing. Make sure that the leading edge of the paper is smooth and uncreased.

-

Is the ribbon caught up around the print head?

Is the software you are using properly installed for your printer?

Can the printer perform self- test operations?

Turn off the power. remove the ribbon, retension it, and replace it. This problem occurs most l?equently with a worn ribbon, so you may need to replace the ribbon.

Check the installation settings in your software, and re- install ifnecessary.

Turn the printer off, and turn it on again, holding down one of the buttons to perform a self-test. If these do not work contact your dealer.

-

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Star Micronics NX-1020 user manual Power supply