If the print is faint, or uneven, check the following:

Check

Possible remedy

Is the ribbon properly in-

Check and reinstall if necessary.

stalled?

 

Is the ribbon worn out?

The ribbon has a long life, but will eventually need re- placing. Fit a new ribbon cartridge if necessary.

If dots are missing in the printing, check the following:

Check

 

 

Possible

remedy

 

 

 

 

Are dots

missing at random

The

ribbon has become slack, causing

it to get

caught

in the printing?

 

up.

Stop

printing,

remove

the ribbon

cartridge,

reten-

 

 

 

sion

and replace

it.

 

 

 

ls a line

of dots missing

con-

The

print

head is damaged.

Stop printing, and

contact

sistently

throughout

the

your

supplier for

a new print head.

 

 

printing?

 

 

 

 

 

 

 

 

 

If your application software cannot print the fonts or characters selected, check the following:

Check

 

 

Possible

remedy

 

 

 

 

 

 

 

 

 

 

Is your application

software

Check

the software

installation,

andre-install

the

soft-

properly

installed?

 

ware if necessary.

 

 

 

 

 

 

 

 

 

 

Are

fonts

not being

selected

Check

the software

installation,

and

insert

the

com-

properly?

 

 

mands

necessary

for font

changes

into

the

software.

Are

characters other than

Either

you are using

the wrong

International

Character

those

 

expected

being

Set (reset

with

EDS

switches

or software

commands),

printed?

 

 

or you

have

the

wrong

character

set

selected

(for

 

 

 

 

example if characters other than IBM block graphic

 

 

 

 

characters are being printed). Correct this with EDS

 

 

 

 

switches or the appropriate software sequences.

 

If the printout is not what is expected:

 

 

 

 

 

 

 

 

 

 

 

t Check

 

 

1 Possible

remedv

 

 

 

 

 

 

 

 

 

I

Is the printer installed cor- rectly?

Is the printer not printing anything that you are expect- ing?

Your software may think that it is driving a different emulation to the one actually set. Check the EDS set- tings to make sure you have the right emulation.

Use the Hex Dump mode to analyze the output from the computer to the printer. This will enable you to deter- mine that the right escape sequences, etc are being transmitted.

109

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Image 117
Star Micronics NX-1020 user manual If the print is faint, or uneven, check the following