If the print is faint, or uneven, check the following: Check
Is the ribbon properly in-
stalled?
Is the ribbon worn out?
Possible remedy
Check and reinstall if necessary.
The ribbon has a long life, but will eventually need re-
placing. Fit a new ribbon cartridge if necessary.
If dots are missing in the printing, check the following: Check
Are dots missing at random
in the printing?
ls a line of dots missing con-
sistently throughout the
printing?
Possible remedy
The ribbon has become slack, causing it to get caught
up. Stop printing, remove the ribbon cartridge, reten-
sion and replace it.
The print head is damaged. Stop printing, and contact
your supplier for a new print head.
If your application software cannot print the fonts or characters selected, check the following: Check
Is your application software
properly installed?
Are fonts not being selected
properly?
Are characters other than
those expected being
printed?
Possible remedy
Check the software installation, andre-install the soft-
ware if necessary.
Check the software installation, and insert the com-
mands necessary for font changes into the software.
Either you are using the wrong International Character
Set (reset with EDS switches or software commands),
or you have the wrong character set selected (for
example if characters other than IBM block graphic
characters are being printed). Correct this with EDS
switches or the appropriate software sequences.
If the printout is not what is expected: t Check 1 Possible remedv I
Is the printer installed cor-
rectly?
Is the printer not printing
anything that you are expect-
ing?
Your software may think that it is driving a different
emulation to the one actually set. Check the EDS set-
tings to make sure you have the right emulation.
Use the Hex Dump mode to analyze the output from the
computer to the printer. This will enable you to deter-
mine that the right escape sequences, etc are being
transmitted.
109