Sun Microsystems 2.1 manual Troubleshooting, Symptoms and Possible Solutions/ Workarounds

C H A P T E R 10

Troubleshooting

This chapter describes tools you can use to track down problems you might have with your Sun MediaCenter server.

The most useful tool you can have for modeling your server’s behavior and for detection of problems is SunNet Manager or another SNMP-conformant management platform that allows you to read values collected by the Sun MediaCenter server’s SNMP agent in its Management Information Base (MIB). See Appendix A for a description of this MIB.

Another useful diagnostic tool is snoop, which is shipped with Solaris.

See the documentation for your disk subsystem for instructions on replacing a disk within the subsystem, should that step be necessary.

10.1Symptoms and Possible Solutions/ Workarounds

Server watchdog resets on start of video stream playback

Possible cause is that the SCSI cables are not connected to correct port or not connected properly. At the monitor prompt, use probe-scsi-allto confirm that the server can “see” all disks in the MFS.

Replace unresponsive disk(s) and reload content. As an alternative to reloading content, you can contact your Sun authorized service provider to have content repaired from the parity disk.

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