November 2003 © TOSHIBA TEC 2 - 1 e-STUDIO3511/4511
ERROR CODE AND SELF-DIAGNOSTIC MODE
2. ERROR CODE AND SELF-DIAGNOSTIC MODE

2.1 Error Code List

One of the following error codes is displayed at the upper right of the screen while pressing the

[CLEAR] button and the digital key [8] simultaneously when the “CLEAR PAPER” or “CALL

SERVICE” symbol is blinking.

2.1.1 Jam

E010
E011
E020
E030
E090
E110
E120
E130
E140
E150
E160
E190
E200
Paper exit jam
Other paper jam
Paper exit jam
Other paper jam
Paper misfeeding
Paper transport
jam
Trouble-
shooting
Error code Classification Contents
Jam not reaching the exit sensor : The paper which has passed
through the fuser unit does not reach the exit sensor.
Paper jam caused by clinging to the transfer belt: The paper
after the 2nd transfer is clinging to the transfer belt and entering
under the receiving tray.
Stop jam at the exit sensor: The trailing edge of the paper does
not pass the exit sensor after its leading edge has reached this
sensor.
Power-ON jam: The paper is remaining on the paper transport
path when power is turned ON.
HDD abnormality causes jam: Image data to be printed cannot
be prepared.
ADU misfeeding (Paper not reaching the registration sensor):
The paper which has passed through ADU does not reach the
registration sensor during duplex printing.
Bypass misfeeding (Paper not reaching the registration sensor):
The paper fed from the bypass tray does not reach the registra-
tion sensor.
Upper drawer misfeeding (Paper not reaching the upper drawer
feed sensor): The paper fed from the upper drawer does not
reach the upper drawer feed sensor.
Lower drawer misfeeding (Paper not reaching the lower drawer
feed sensor): The paper fed from the lower drawer does not
reach the lower drawer feed sensor.
PFP upper drawer misfeeding (Paper not reaching the PFP
upper drawer feed sensor): The paper fed from the PFP upper
drawer does not reach the PFP upper drawer feed sensor.
PFP lower drawer misfeeding (Paper not reaching the PFP
lower drawer feed sensor): The paper fed from the PFP lower
drawer does not reach the PFP lower drawer feed sensor.
LCF misfeeding (Paper not reaching the LCF feed sensor): The
paper fed from the LCF does not reach the LCF feed sensor.
Upper drawer transport jam (Paper not reaching the registration
sensor): The paper does not reach the registration sensor after
it has passed the upper drawer feed sensor.
Ch. 5.1.1
Ch. 5.1.4
Ch. 5.1.1
Ch. 5.1.4
Ch. 5.1.4
Ch. 5.1.2
Ch. 5.1.2
Ch. 5.1.2
Ch. 5.1.2
Ch. 5.1.2
Ch. 5.1.2
Ch. 5.1.2
Ch. 5.1.3