Toshiba 4511, 3511

e-STUDIO3511/4511 TROUBLESHOOTING 5 - 40 November 2003 © TOSHIBA TEC

[EB30] Ready time time-out jam

Is there paper in the equipment?

NO Replace the LGC board.

YES

Are the IPC board and LGC board properly connected to each other?

NO Connect them properly.

YES

Is the harness securely connected to the IPC board?

NO Connect the harness properly.

YES

Is any of the connector pins of the harness connecting the equipment and finisher disconnected or any

of those harnesses open circuited?

NO Connect the pin or replace the harness.

YES

1. Replace the IPC board.

2. Replace the LGC board.

3. Replace the finisher controller PC board.

(5) Other paper jam

[EAD0] Print end command time-out jam

Is the main motor rotating normally?

1. Replace the SYS board.

2. Replace the LGC board.

[EAE0] Receiving time time-out jam

Is the finisher working?

YES Replace the finisher controller PC board.

1. Check if the voltage (24V) is being supplied to the finisher.

2. Check the connection of the LGC board and IPC board.

3. Check if the harness connecting the IPC board and finisher I/F connector of the equipment side is

open circuited.

4. Check if the harness connecting the I/F connector of the finisher side and finisher controller PC

board is open circuited.

5. Replace the finisher controller PC board.