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e-STUDIO3511/4511 TROUBLESHOOTING
5 - 142
November 2003 © TOSHIBA TEC
Contents
Main
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GENERAL PRECAUTIONS REGARDING THE INSTALLATION AND SERVICE FOR e-STUDIO3511/4511
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CONTENTS
1. SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES.......................................... 1-1
2. ERROR CODE AND SELF-DIAGNOSTIC MODE ........................................................ 2-1
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9. WIRE HARNESS CONNECTION DIAGRAMS .............................................................9-1
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1. SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES
1.1 Specifications
* *
*
* System copy speed
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1.2 Accessories
1.3 Options
1.4 Supplies
1.5 System List
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2. ERROR CODE AND SELF-DIAGNOSTIC MODE
2.1 Error Code List
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2.1.2 Service call
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2.1.3 Error in Internet FAX / Scanning Function (1) Internet FAX related error
(2) RFC related error
(3) Electronic Filing related error
(4) E-mail related error
(5) File sharing related error
(6) E-mail reception related error
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2.2 Self-diagnosis Modes
*1 Turn OFF the power after using the self-diagnosis mode, and leave the equipment to the user.
Firmware update mode (89): Refer to 6. FIRMWARE UPDATING.
State transition diagram of self-diagnosis modes
[6][START] [POWER]
[POWER] OFF/ON (Exit)
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[FAX] button: OFF/[COPY] button: OFF ( [FAX] LED: OFF/[COPY] LED: OFF)
Table 1. Relation between the status of the bypass paper width sensor and paper size (width).
[FAX] button: ON/[COPY] button: OFF ([FAX] LED: ON/[COPY] LED: OFF)
[FAX] button: OFF/[COPY] button: ON ([FAX] LED: OFF/[COPY] LED: ON)
()()()
()()
()
() ()
[0][3] [POWER] [POWER]OFF
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()
<Procedure 2>
[0][4] [POWER] [POWER] OFF/ON (Exit)
(Code) Color selection
[START] [START] [CLEAR] [CLEAR]
()
()
()
()
()
()
()
()
[0][5] [POWER]
()
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1080 1081 1082
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2.2.5 Setting mode (08)
()
Procedure 5
The items in the setting code list can be set or changed in this setting mode (08).
()
Procedure 9
()
Procedure 10
Procedure 11 and 12
Procedure 7
Procedure 14
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Fig. 2-203 Factors affecting toner consumption and the tendency
ERROR CODE AND SELF-DIAGNOSTIC MODE
Original coverage Original density
Original mode Density setting
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2.2.7 Classification List of Adjustment Mode (05) / Setting Mode (08)
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3. ADJUSTMENT
3.1 Adjustment Order (Image Related Adjustment)
3.2 Adjustment of the Auto-Toner Sensor
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3.3 Performing Image Quality Control
3.4 Image Dimensional Adjustment
November 2003 TOSHIBA TEC 3 - 7 e-STUDIO3511/4511 ADJUSTMENT
XXX A3
( )
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3.5 Image Quality Adjustment (Copying Function)
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Be sure that this adjustment be made after performing 3.5.1 Automatic gamma adjustment.
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Procedure is same as that of "3.5.2 Density adjustment".
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3.6 Image Quality Adjustment (Printing Function)
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Be sure that this adjustment be made after performing 3.6.1 Automatic gamma adjustment.
Procedure is same as that of "3.6.2 Gamma balance adjustment".
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3.7 Image Quality Adjustment (Scanning Function)
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Procedure is same as that of "3.7.2 Density adjustment (Black Mode)".
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3.8 High-Voltage Transformer Setting
3.9 Adjustment of the Scanner Section
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3.10 Adjustment of the Paper Feeding System
(B)
(A)
3.11 Adjustment of the Developer Unit
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3.12 Adjustment of the RADF (MR-3015)
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CA
B
DD
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3.13 Adjustment of the Finisher (MJ-1022)
AB
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Perform the shipping position operation when the finisher is packed again.
3.14 Adjustment of the Finisher (MJ-1023/1024)
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3.15 Key Copy Counter (MU-8, MU-10)
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3.16 Adjustment of Transfer Belt Deviation
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4. PREVENTIVE MAINTENANCE (PM)
4.1 PM Support Mode
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4.2 General Descriptions for PM Procedure
4.3 Operational Items in Overhauling
4.4 Preventive Maintenance Checklist
E. Bypass feed unit
D. Automatic duplexing unit
F. Main charger
C. Feed unit
G. Drum/Cleaner related section
Note: Check the color deviation after replacing G1 and G4. H. Toner bag
I. Black developer unit
J. Color developer unit / Revolver unit
K. Transfer belt unit
Note: Check the color deviation after replacing L1.
Note: Check the color deviation after replacing K1, K2 and K5. L. 2nd transfer roller unit
M. Fuser unit
N. RADF (MR-3015)
O. PFP (KD-1011)
P. LCF (KD-1012)
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4.5 PM KIT
4.6 Jig List
4.7 Grease List
4.8 Precautions for Storing and Handling Supplies
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5. TROUBLESHOOTING
5.1 Diagnosis and Prescription for Each Error Code
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5.2 Troubleshooting of Image
(1) Color deviation <Symptoms>
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(2) Uneven pitch and jitter image <Symptoms>
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(3) Poor image density, color reproduction and gray balance
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Moire
Lack of sharpness
(6) Toner offset
Toner offset (Shadow image appears approx. 173 mm behind the high density image.)
(7) Blurred image
(8) Poor fusing
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(10) Solid print
(11) White banding (in feeding direction)
(12) White banding (at right angles to feeding direction)
(13) Skew (slantwise copying)
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(15) Color banding (at right angles to feeding direction)
(16) White spots
(17) Poor transfer
(18) Uneven image density
(19) Faded image (low density)
(20) Image dislocation in feeding direction
(21) Image jittering
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(23) Uneven light distribution
(24) Blotched image
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5.3 Replacement of PC Boards and HDD
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6. FIRMWARE UPDATING
6.1 Firmware Updating with Download Jig
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6.2 Firmware Updating with FSMS (Field Service Manager)
The types of firmware which can be updated with this method are as follows in the table below.
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(10) Check the firmware to be updated and click the [OK] button.
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6.3 Firmware Updating with USB Storage Device
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7. POWER SUPPLY UNIT
7.1 Output Channel
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7.2 Fuse
e-STUDIO3511/4511 POWER SUPPLY UNIT 7 - 4 November 2003 TOSHIBA TEC
7.3 Configuration of Power Supply Unit
8. REMOTE SERVICE
8.1 Auto Supply Order
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e-STUDIO3511/4511 REMOTE SERVICE 8 - 12 November 2003 TOSHIBA TEC
November
(3) Result list
8.2 Service Notification
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November
05/05
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November
05/05
Date
Machine model name
Serial number
Total counter value
Count setting of large-sized paper (Fee charging system counter)
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November 2003 TOSHIBA TEC 9 - 1
e-STUDIO3511/4511 WIRE HARNESS CONNECTION DIAGRAMS
9. WIRE HARNESS CONNECTION DIAGRAMS
LOAD
J650
SAD,TWD NAD,MODELS:
MJD MODEL:
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1
B
A
PWA-F-SDV
PWA-F-KEY
9.3 Connector Table
CN492 PWA-F-CCL (CN492) <-> CCL-F-POS-SW, CCL-R-POS-SW, CCL-MOT
J2 IPC (J2) <-> FINISHER (J598) (OPTION)
CN202 PWA-F-LDR (CN202) <-> PWA-F-SNS (CN203)
CN354 PWA-F-LGC (CN354) <-> PWA-F-CCL (CN491)