November 2003 © TOSHIBA TEC 5 - 85 e-STUDIO3511/4511 TROUBLESHOOTING
[1C64] Terminal mail address unset
Reset the Terminal mail address.
Turn the power OFF and then back ON. Perform the job in error again.
[1C65] SMTP address unset
Reset the SMTP address and perform the job.
Turn the power OFF and then back ON. Perform the job in error again.
[1C66] Server time time-out error
Check if the SMTP server is operating properly.
[1C67] NIC time time-out error
[1C68] NIC access error
[1C6D] System error
Turn the power OFF and then back ON. Perform the job in error again.
If the error still occurs, replace the NIC board.
[1C69] SMTP server connection error
Reset the login name or password of SMTP server and perform the job again.
Check if the SMTP server is operating properly.
[1C6A] HOST NAME error
Check if there is an illegal character in the device name.
Delete the illegal character and reset the appropriate device name.
[1C6B] Terminal mail address error
Check if there is an illegal character in the Terminal mail address.
Delete the illegal character and reset the appropriate Terminal mail address, then perform the job
again.
[1C6C] Destination mail address error
Check if there is an illegal character in the Destination mail address.
Delete the illegal character and reset the appropriate Destination mail address, then perform the job
again.