Possible Problems | Toshiba CB-416-T3-QQ guide

Chapter 6

Troubleshooting

6.2Possible Problems

This section describes problems that may occur when using the printer, and their causes and solutions.

Possible Problems		Causes				Solutions

	1 The power cord is disconnected.					1 Plug in the power cord.
	2 The AC outlet is not functioning					2 Make sure	that power is
The printer will not turn on.	correctly.					supplied using another electric
The printer will not turn on.						appliance.
						appliance.
	3 The fuse has blown, or the					3 Check the fuse or breaker.
	circuit breaker has tripped.

	1 The	media	is	not	loaded	1 Load the media properly.
	properly.
The media is not feeding.	2 The	printer is in an error				2 Resolve the error in the
	condition.					Message Display. (See Section
						6.1 for more detail.)

	1 The	media	is	not	loaded	1 Load the media properly.
	properly.
	2 The	ribbon	is	not	loaded	2 Load the ribbon properly.
	properly.
	3 A print head is not installed					3 Install the printer head properly.
Nothing is printed on the media.	properly.					Secure the print head by turning
Nothing is printed on the media.						the Head Lever to the LOCK
						the Head Lever to the LOCK
						position
	4 The ribbon and media are not					4 Select an appropriate ribbon for
	matched.					the media type used.
	5 The	print	density fine			5 Increase the print density fine
	adjustment value is too low.					adjustment value.

	1 The ribbon and media are not					1 Select an appropriate ribbon for
	matched.					the media type used.
The printed image is blurred.
	2 The print head is not cleaned.					2 Clean the print head using the
						supplied Thermal Head Cleaner.

	1 The print head is not cleaned.					In System Mode, print out the
	2 There is a problem with the print					slant line patterns for all four
A streak appears on the printed	head.					colors. Then perform the print
image.						head check.	If the check is
image.						successful, just clean the print
						successful, just clean the print
						head. If any problem is detected,
						replace the print head.

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Toshiba CB-416-T3-QQ owner manual Possible Problems Causes Solutions

Contents

CB-416-T3-QQ For Canada onl y Safety Summary Safety PrecautionsMeanings of Symbols Any other than the specified AC voltage is prohibited Iii Request Regarding Maintenance Table Contents of Contents TOC Product Overview Introduction Features Unpacking Accessories Accessories and Options Enhancement Kit Cool ReleaseOptions Rear View DimensionsAppearance Front View Interior Operation Panel Media Slide Printer InstallationInstalling the Accessories Fan Filters Connecting the Printer to Your Computer Connecting the Power Cord Turning on the Printer Turning on/off the Printer Printer Turning off Loading the Media Measure width of the media that will be loaded Slide the Supply Roll Holder inside to the loaded media RightWrong Side View of the Printer Top View of the Printer Information Additional Black Mark Sensor Sensor Adjustments Feed Gap Sensor Media Sensor AdjustmentMedia Sensor Adjustor Black Mark Sensor Sensitivity Adjustment Open the Top Cover Ribbon Width Media Width Loading ProcedureLoading the Ribbons For Hot Release Ribbon Positions Loading Procedure Ribbon Module Print Head Block Part Name Quantity Loading the Ribbons Installing the Ribbon Plate Ribbon Guides Installing the SPThem in the direction of the arrow Installing the Ribbon Tension Sheet Loading the Cold Release Ribbons Preparation Installation Procedure For Windows98Printing System Requirements Click Next Installation Chapter Printing To continue the setup Installation Procedure Adding the Printer For Windows98 Click Have Disk ∙ The ECPPrinter port is recommended Uninstalling the Printer Driver Chapter Displaying Printer PropertiesProperties This is a summary of the main properties for CB-416-T3 Summary of Properties Selecting a label size Setup User Defined cannot be renamed Creating a new label size ∙ a preview will be shown, as each option is selected Orientation Miscellaneous User Commands Name Tab Settings See SectionTransfer Mode Print Density Adjustment Printing Preferences Click Export. The Save Devices Settings File screen appears Click Import. The Open Device Settings File screen appears To enable the saved settings, use the following proceduresCont Dithering Graphics Click Color Registration on the Graphics property IntensityColor Color Registration Y5 in Vertical Y on Align Color Yellow/Black Color 0 Yellow Sample Spot Color Setup Spot Color Printing Bar Fonts Specifying a New Font Style Font Style Label Gap StockPrint Method Sensor Issue Settings Fine Adjustment Print Density Adjustment Transfer ModeOptions Maintenance Device SettingsRibbon Settings Cut ResetTesting Print Test Label Feed Click Print Test Label on the Device Settings property ProceduresPrint Test On the File menu, click Print Printing a Label Printing a Label Printing a Label Illuminates when Flashes when Online ModeOperation Panel No Paper ResetOperation On Line Cleaning MaintenancePrint Head/Platen Pinch Roller/Feed Roller/Media Guide Turn off the printer. Unplug the power cord Ribbon Modules Covers and Panels Error Messages TroubleshootingError Messages Problems/Causes Solutions Switch to the right Back Tension Possible Problems Causes Solutions Possible Problems From the Print Head Block From the Pinch Roller Unit When the Ribbon is Torn Apart A1.1 Printer Appendix 1 SpecificationsModel CB-416-T3-QQ Label Tag A1.2 Options A1.3 MediaName Model Description A1.3.1 Media Type Below A1.3.2 Detection Area of the Transmissive Sensor Reflective Sensor A1.3.3 Detection AreaA1.3.4 Effective Print Area Type Spool Type A1.4 Ribbon Appendix 2 DIP Switches Function A2.1 DIP Switch a OFF Even A2.2 DIP Switch B A2.3 Ribbon Near End Detection Actions Path to Find the Property See Section Label SettingsIssue Mode Settings Appendix 3 Quick Reference for Printing Actions Path to the Property See Section Other Settings Function See Section Remarks TAB LCD Messages Printer Status Symbols in the MessageAppendix 4 Message and LED LED Indication ` YES Message and LED A5.1 Operation Panel Appendix 5 System Mode A5.2 Overview 3TEST Print 2PARAMETER SET4RAM Clear Sensor None A5.3 Self-Diagnostic TestAuto Diagnostic Maintenance Checking A5.4 Parameter SettingHead Error KMC Head Check Position A5.4 Parameter Making Positional Adjustments CYAN+3 Print DensityBlack Magenta +0 Print Speed 6/S Head AdjustIssue Count Print Condition Printing the X/Y Direction Alignment Caliper-shaped Pattern Adjust Cyan F05 DirectionBlack F00 Magenta F00 Printer Para Magenta B00Cyan B05 Check Euro Code PM AdjustCode Auto Pulse Motor Auto Ribbon Head SelectBlack on Magenta on Specifying the Print Condition for the Test Print A5.5 Test PrintPause key again Printing out the Slant Line Pattern Types no CUTQuality High Paper Feed Barcode Slant LinemColor Characters Complete A5.6 RAM ClearNo RAM Clear Mainte CNT Clear Print Step Clear Clearing the Print DistanceALL Color Memory Check A5.7.1 Self-Diagnostic Test Result Sample and DescriptionsSwitch Check A5.7 Additional Information Parameters Maintenance Counter A5.7.6 Magnified Views of Slant Line Pattern A5.7.5 X-Coordinate Fine AdjustmentA5.7.3 Cut Operation Example A5.7.4 Pulse Motor Speed Initial Value 110 111 Appendix 6 Interface