Using Companion Applications
Call History
•Export Listing – Export the listing using either a CSV or Text format.
•Listen to Call – When the Tracer Integration is provided, this button provides a link to Replay to allow the recording to be played back.
•Filtering – Use filters to limit the number of calls or view a certain type of calls. For example, you might want to see only the calls you made/received in the last 7 days. Or you want to see all Outgoing calls made to a specific area code since the first of the year.
•Press the “Filters” button to open the Call History Filters screen.
•Select the options and data for the calls that you want to see.
•Dates – Select the date(s) – “All” means any date.
•Call Direction – Choose whether you want to see incoming (“In Only”), outgoing (“Out Only”), or all calls (“In & Out”.)
•Phone Numbers – Choose “All” for calls made to/from any number. Use the “Matching” option to limit the search to calls made to/from specific numbers. You can enter a specific phone number (like
•Names – Choose “All” for calls to/from any name including blank names. Use the “Starting with” option to limit the search to calls with a specific name. Enter an entire name (Jack Jones) or just the first part of a name (Jac). The name search is NOT case sensitive.
116 | Strata CIX Net Phone UG 04/08 |
