
Creating Actions
ACD Option | When ACD is available on some PBXs. |
|
|
ACD HELP |
|
|
|
ACD PU |
|
|
|
SET WORKUNITS |
|
|
|
Transfer Call
This action causes the active call to be transferred to another phone, directly to a specific Voice mailbox, or to an outside phone number (i.e. 9,4969040).
•Transfer To – Enter an extension number or outside number to be called.
•Transfer Mbox – Enter a mailbox number if going to a Voice Mail number.
66 | Strata CIX Net Phone UG 04/08 |