Personal Call Handler
Creating Personal Call Handling Rules
•FWDed/XFRed Call Ringing – Whenever a call rings on the phone that has been either Forwarded or Transferred from another extension.
•Call Type – Select the call type for the ringing call.
•Phone State – Select the Phone State when the call arrives.
•FWD/XFR Ext # – Select the extension number the call is from. For the last two options, enter a specific number in the box including wild card characters when needed.
See Like Matches and Unlike Matches for use of wildcards.
•Extra Info – Select a “Field Name” (CallerID Name, or type in another field name) and then choose how to treat this information. For the last two options, enter a specific number in the box including wildcard characters when needed. See Like Matches and Unlike Matches for use of wildcards.
•Account Code – Select the account code type to be used. For the last two options, enter a specific number in the box including wildcard characters when needed. See Like Matches and Unlike Matches for use of wildcards.
•ACD Call Ringing – Happens whenever a call rings on the phone that is part of an ACD group (ignores
•Call Type – Select the call type for the ringing call.
•Phone State – Select the Phone State when the call arrives.
•ACD Pilot Ext # – Select the pilot number the call is from. For the last two options, enter a specific number in the box including wild card characters when needed. See Like Matches and Unlike Matches for use of wildcards.
•Extra Info – Select a “Field Name” (CallerID Name, or type in another field name) and then choose how to treat this information. For the last two options, enter a specific number in the box including wildcard characters when needed. See Like Matches and Unlike Matches for use of wildcards.
•Account Code – Select the account code type to be used. For the last two options, enter a specific number in the box including wildcard characters when needed. See Like Matches and Unlike Matches for use of wildcards.
Strata CIX Net Phone UG 04/08 | 101 |
