Toshiba CIX200, CIX100-S manual Using Net Phone Features, Iii

	Contents
Chapter 4 – Using Net Phone Features
Chapter 4 — Using Net Phone Features
Call Handling Features	73
Making Outgoing Calls	73
Answering Calls	75
Transferring Calls	76
Viewing Extra Call Information	77
Holding Calls	78
Phone Feature Operation	79
Status Messages	79
Call Fowarding	80
Call Center Features	81
Logging In or Out	81
Changing Agent Status	82
Chapter 5 — Connecting Headsets
Plantronics Wireless Headset	83
CS50-USB and CS60-USB DECT	83
Installation	84
Headset Controls and Operation	85
Net Phone Audio Setup Screen	86
Trouble Shooting	87
Chapter 6 — Using Microsoft Outlook
Dialing from within Outlook	89
Incoming Calls	89
While on a Call	91
Integrating with Outlook Calendar	92
Step 1: Create Actions to set and clear the DSS Message	92
Step 2: Create Personal Call Handler Rules	93
Step 3: The Final PCH Rules	94

Strata CIX Net Phone UG 04/08 iii