Net Phone Settings
User Programmable Keys
System/PBX Command Keys
The System/PBX command keys are maintained for backward compatibility. It is highly recommended that the user create User Defined Actions for System/PBX Commands. The User Defined Actions have expanded the options available for a number of these commands and thus offer better choices.
The description below shows the possible features that appear in the Setup Key window. Some of the features listed are dependant upon Net Phone System Administration settings such as the Auto Call Record/Tracer Recording features, which only appear when the System Administrator enables those items. Others are dependant upon the PBX used by Net Phone.
The commands that may be available will depend upon the PBX you are using. Commands that may be available include:
PBX Call Control | Auto Call Record/Tracer Recording |
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Answer — Current call. | Start Record |
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Conference — Simulates pushing Conf key. | Stop Record |
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Dial xxxxxx — xxxx= the number to dial. | Set Bookmark “Msg” |
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Hangup — Hangup current call. | Call Center |
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Hold — Hold current call. | ACD — Agent Help |
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* Modify Call “Field” “Value | ACD — Call Pickup |
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* Transfer | Set Work Units “Value” |
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* An enhanced feature is available in User Defined Actions
42 | Strata CIX Net Phone UG 04/08 |
