Action Variables
Action Variables
Net Phone uses variables to provide information to actions. Net Phone replaces the variable token code with the appropriate value when the action executes. For example, %P becomes ‘4804969040’ when you receive a call from CTS.
Call Variables
Refer to the table below for call variables and their values.
Variable | Information | |
|
| |
%A | Account Number | |
|
| |
%B | Call Direction ("In" or "Out") | |
|
| |
%C | DNIS Called Name | |
|
| |
%D | DNIS/DID Number | |
|
| |
%E | This Net Phone’s Extension Number. (Can be used for Primary DN or | |
Secondary DN when using Set DND Action.) | ||
| ||
|
| |
%F | Call Forwarded from Extension number | |
|
| |
%G | DND Message, when phone is in DND. (Can be used for Primary DN or | |
Secondary DN when using Set DND Action.) | ||
| ||
|
| |
%H | Calling Number (hyphenated — type 1, format defined in agnt_ph.ini) | |
|
| |
%I | TAPI Call ID | |
|
| |
%J | Calling Number (hyphenated — type 2, format defined in agnt_ph.ini) | |
|
| |
%L | Elapsed Time of Call (H:MM:SS) | |
|
| |
%M | Main Listed Phone Number (Use with Export Call Info actions) | |
|
| |
%N | CallerID Name (outside calls only, requires CallerID) | |
|
|
Strata CIX Net Phone UG 04/08 | 67 |
