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Toshiba CIX200, CIX100-S manual Headset Controls and Operation

Models: CIX100 CIX200 CIX100-S

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Connecting Headsets

Plantronics Wireless Headset

Headset Controls and Operation

•Charging Indication (1) – Red LED on left side of base indicates when the headset is being charged. This indication is part of the Plantronics Headset base and not affected by Net Phone 5.0.

•Status Indication (2) – Green LED on right side of base lights when powered. This LED flashes when the wireless connection is active and transmitting. It will be steady when powered up and idle. Net Phone 5.0 sends a command to shut down the wireless transmission when no call is active to conserve the battery for talk time.

•Answer/End Call Button (3) – This button functions like a “Speaker” key on a phone -- Pressing this button will answer a ringing call. Pressing the button again will end the call. If disconnecting a call while another call is holding, the first press of this button will end the current call and then a second pressing will pickup the holding call.

Strata CIX Net Phone UG 04/08

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Toshiba CIX200, CIX100-S manual Headset Controls and Operation

Contents

Net Phone User Guide Publication Information Publication InformationTrademarks CopyrightToshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Warranties for NON-TOSHIBA Branded Third Party Products Contents User-Defined Actions Iii Using Net Phone FeaturesPersonal Call Handler Organization IntroductionCalls attention to important instructions or information ConventionsVii Related Documents/MediaThis page is intentionally left blank Grand Tour Streamlined View Main ScreenButton / Icon Description Iflyswa Expanded View Grand Tour Screen Docked Views Net Phone Main MenuSlim Screen-docked profile Regular Screen-docked profile Grand Tour Side Window Screen Call Handler ModeButtons Mode Companion Application Windows To Change Skin Selection SkinsPreferences Net Phone SettingsUser Preferences General TabAudible Message Waiting Call HistoryExtra Info Screen To Add or Change a Static Info Field MS Outlook Integration Net Phone Settings Local Dialing Plan Dialing TabDialing Outside Numbers Power DialerDefining a Local Dialing Plan Calling Within My Home Area Code Test a Phone Number Calling Outside My Home Area CodeDocking Tab Docking SettingsAdvanced Tab Tapi Service ProviderNet Phone Settings Diagnostic Logging/Uplink Setting Shortcut Keys Setting Up Hot Key Dialing & PopupTo Change Button Options ButtonsTo Copy this Button onto Another Button To Swap Two ButtonsDirectory Button Extension Directory Option Button Key TypesFeature Directory Button Speed Dial Button More Buttons Call History ButtonBrowser Button Chat Button Personal Power Dialer Power Dial ButtonReplay Button To Copy This Key User Programmable KeysTo Initialize Key To Swap KeysTo Change Key Feature Code KeysSpeed Dial Keys System/PBX Command Keys ACD Keys Main Screen only User Defined Action KeysWeb Keys DSS Extension KeysRun Program Keys Creating Keys using Drag & DropThis page is intentionally left blank Creating Actions User-Defined ActionsAttach Acct Code Log Info to File Export Call InfoMinimize Phone Screen Lookup in OutlookStandard Info Modify Call InformationExtra Info Pop External Web Browser Play WAV FilePop Internal Web Browser Button Name URL Param1 Popup Call Info Screen Popup Phone Screen Run another Program Send DDE Msg Send Keystrokes to a Program Key Code Special KeysCombination Keys Set Phone Do Not Disturb Set Phone Forwarding Set Phone Status MessageAnswer Conference System/PBX CommandTransfer Call Call Variables Action VariablesOutlook Calendar/Reminder fields System Variables Examples for Text Reader/Announcer Exporting ActionsImporting Actions Testing Actions Manual On-screen Dialing Using Net Phone FeaturesCall Handling Features Making Outgoing CallsUsing Call History to Re-dial a Number Using Net Phone DialpadUsing Drag and Drop Using Personal Speed Dial ListTo Answer Calls in Any Order Hanging Up or Disconnecting CallsAnswering Calls To Answer Oldest CallTransferring Calls Using Transfer ButtonTo View Call Information Viewing Extra Call InformationTo Place Call on Hold Holding CallsTo Add or Change Information To Copy Call Information to Another ApplicationTurning Off DND or Message Only Phone Feature OperationSetting DND Message Only Status MessagesCall Fowarding To Set Call ForwardingTo Clear Call Forwarding Call Center Features Logging In or OutTo log into or out of one or more groups Changing Agent Status Connecting Headsets Plantronics Wireless HeadsetCS50-USB and CS60-USB Dect Installation Headset Controls and Operation Net Phone Audio Setup Screen Trouble Shooting This page is intentionally left blank Using Microsoft Outlook Dialing from within OutlookIncoming Calls Using Microsoft Outlook While on a Call Create Actions to set and clear the DSS Message Integrating with Outlook CalendarCreate Personal Call Handler Rules Final PCH Rules Personal Call Handler Creating Personal Call Handling Rules To Open Call Handler RulesTo Delete a Rule To Add or Change a Call Handling Rule Select a Triggering Event and Set the Conditions Personal Call Handler 100 101 102 103 104 Like MatchesComplete the Rule Unlike Matches105 Apply User-Defined Actions106 Export Rules107 Importing RulesThis page is intentionally left blank 109 Using Companion ApplicationsDirectories Sorting EntriesFinding Entries Extension Directory110 111 112 Speed Dial Directory113 Call History114 115 116 117 Browser Window Presence Viewer 119To assign the Presence Viewer to one of Net Phone buttons To manage the Presence Viewer 120To use the Presence Viewer 121Replay Personal Power DialerOther Applications Chat123 Index124 125 Oaisys 126127 This is the last page of the document