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Toshiba CIX100-S, CIX200 manual Modify Call Information, Standard Info

Models: CIX100 CIX200 CIX100-S

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User-Defined Actions

Creating Actions

Modify Call Information

This action changes the Caller ID name, Caller ID name, or Account code of the active call on this phone and when the PBX supports the changes, the same information held in the PBX. Using the Extra Info (shown on page 52) option provides for entering or changing any other information associated with the call.

•Information Type – Select either Standard Info or Extra Info. The Standard Info option supports updating the information in the PBX when supported by the PBX. The Extra Info option can enter or change any field for this call.

Standard Info

•Phone Number – Enter a phone number to be used as the Caller ID number for this call. This replaces an existing number or adds a number, if blank.

•Name – Enter a name for the caller to be used as the Caller ID name. This replaces an existing name or adds a name, if blank.

•Account # – Enter an account code for the call. This replaces an existing number or adds a number, if blank.

Strata CIX Net Phone UG 04/08

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Toshiba CIX100-S, CIX200 manual Modify Call Information, Standard Info

Contents

Net Phone User Guide Publication Information Publication InformationTrademarks CopyrightToshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Warranties for NON-TOSHIBA Branded Third Party Products Contents User-Defined Actions Iii Using Net Phone FeaturesPersonal Call Handler Organization IntroductionCalls attention to important instructions or information ConventionsVii Related Documents/MediaThis page is intentionally left blank Grand Tour Streamlined View Main ScreenButton / Icon Description Iflyswa Expanded View Grand Tour Slim Screen-docked profile Regular Screen-docked profile Screen Docked ViewsNet Phone Main Menu Grand Tour Side Window Screen Call Handler ModeButtons Mode Companion Application Windows To Change Skin Selection SkinsPreferences Net Phone SettingsUser Preferences General TabAudible Message Waiting Call HistoryExtra Info Screen To Add or Change a Static Info Field MS Outlook Integration Net Phone Settings Local Dialing Plan Dialing TabDialing Outside Numbers Power DialerDefining a Local Dialing Plan Calling Within My Home Area Code Test a Phone Number Calling Outside My Home Area CodeDocking Tab Docking SettingsAdvanced Tab Tapi Service ProviderNet Phone Settings Diagnostic Logging/Uplink Setting Shortcut Keys Setting Up Hot Key Dialing & PopupTo Copy this Button onto Another Button Options ButtonsTo Swap Two Buttons To Change ButtonDirectory Button Extension Directory Option Button Key TypesFeature Directory Button Speed Dial Button More Buttons Call History ButtonBrowser Button Chat Button Personal Power Dialer Power Dial ButtonReplay Button To Initialize Key User Programmable KeysTo Swap Keys To Copy This KeyTo Change Key Feature Code KeysSpeed Dial Keys System/PBX Command Keys ACD Keys Main Screen only User Defined Action KeysWeb Keys DSS Extension KeysRun Program Keys Creating Keys using Drag & DropThis page is intentionally left blank Creating Actions User-Defined ActionsAttach Acct Code Log Info to File Export Call InfoMinimize Phone Screen Lookup in OutlookStandard Info Modify Call InformationExtra Info Pop External Web Browser Play WAV FilePop Internal Web Browser Button Name URL Param1 Popup Call Info Screen Popup Phone Screen Run another Program Send DDE Msg Send Keystrokes to a Program Key Code Special KeysCombination Keys Set Phone Do Not Disturb Set Phone Forwarding Set Phone Status MessageAnswer Conference System/PBX CommandTransfer Call Call Variables Action VariablesOutlook Calendar/Reminder fields System Variables Examples for Text Reader/Announcer Exporting ActionsImporting Actions Testing Actions Call Handling Features Using Net Phone FeaturesMaking Outgoing Calls Manual On-screen DialingUsing Drag and Drop Using Net Phone DialpadUsing Personal Speed Dial List Using Call History to Re-dial a NumberAnswering Calls Hanging Up or Disconnecting CallsTo Answer Oldest Call To Answer Calls in Any OrderTransferring Calls Using Transfer ButtonTo View Call Information Viewing Extra Call InformationTo Add or Change Information Holding CallsTo Copy Call Information to Another Application To Place Call on HoldSetting DND Message Only Phone Feature OperationStatus Messages Turning Off DND or Message OnlyTo Clear Call Forwarding Call FowardingTo Set Call Forwarding To log into or out of one or more groups Call Center FeaturesLogging In or Out Changing Agent Status CS50-USB and CS60-USB Dect Connecting HeadsetsPlantronics Wireless Headset Installation Headset Controls and Operation Net Phone Audio Setup Screen Trouble Shooting This page is intentionally left blank Incoming Calls Using Microsoft OutlookDialing from within Outlook Using Microsoft Outlook While on a Call Create Actions to set and clear the DSS Message Integrating with Outlook CalendarCreate Personal Call Handler Rules Final PCH Rules Personal Call Handler To Delete a Rule Creating Personal Call Handling RulesTo Open Call Handler Rules To Add or Change a Call Handling Rule Select a Triggering Event and Set the Conditions Personal Call Handler 100 101 102 103 104 Like Matches105 Unlike MatchesApply User-Defined Actions Complete the Rule106 Export Rules107 Importing RulesThis page is intentionally left blank Directories Using Companion ApplicationsSorting Entries 109110 Finding EntriesExtension Directory 111 112 Speed Dial Directory113 Call History114 115 116 117 Browser Window To assign the Presence Viewer to one of Net Phone buttons Presence Viewer119 To manage the Presence Viewer 120To use the Presence Viewer 121Other Applications Personal Power DialerChat Replay123 Index124 125 Oaisys 126127 This is the last page of the document