Toshiba TECRA S1 manual Basic Flowchart, Troubleshooting Basic Flowchat

2 Troubleshooting 2.2 Basic Flowchat

2.2Basic Flowchart

The basic flowchart in Figure 2-1 serves as a guide for identifying a possibly faulty FRU.

Before going through the diagnostic flowchart steps, verify the following:

Ask the user if a password has been registered and, if so, ask him or her to enter the password. If the user has forgotten the system password, attach a printer loopback connector to the printer port, then turn the power on. When booted, the computer overrides password protection and automatically erases the current password.

Make sure the Toshiba version of Windows® 98SE, 2000, or XP has been installed on the HDD. Any other operating system can cause the computer to malfunction.

Make sure any piece of optional equipment has been installed.

2-2 TECRA S1 Maintenance Manual