2 Troubleshooting 2.2 Basic Flowchat
2-2 TECRA S1 Maintenance Manual
2.2 Basic Flowchart The basic flowchart in Figure 2-1 serves as a guide for identifying a possibly faulty FRU.
Before going through the diagnostic flowchart steps, verify the following:
Ask the user if a password has been registered and, if so, ask him or her to enter the
password. If the user has forgotten the system password, attach a printer loopback
connector to the printer port, then turn the power on. When booted, the computer
overrides password protection and automatically erases the current password.
Make sure the Toshiba version of Windows® 98SE, 2000, or XP has been installed
on the HDD. Any other operating system can cause the computer to malfunction.
Make sure any piece of optional equipment has been installed.