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Visioneer 9750 manual Maintenance, Cleaning The Scanner Glass, Clearing Paper Jams

Models: 9750

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Maintenance

CLEANING THE SCANNER GLASS 135

Maintenance

This section contains information about maintenance activities, troubleshooting, uninstalling, technical support, and spare parts.

CLEANING THE SCANNER GLASS

Scanning items that have excessive amounts of dirt or dust may dirty the glass. To ensure the best quality scanned item, wipe the scanner glass with a soft clean cloth to rid the glass of dust or other debris.

CLEARING PAPER JAMS

If your scanner stops scanning due to a paper jam in the Automatic Document Feeder, a warning dialog box appears after a few moments.

To clear a paper jam:

1.Open the Automatic Document Feeder cover.

2.Remove the jammed paper and close the cover.

To reduce the number of paper jams, smooth and straighten paper before scanning, adjust the guides to the paper size, and insert the paper evenly into the ADF.

Image 142

Visioneer 9750 manual Maintenance, Cleaning The Scanner Glass, Clearing Paper Jams

Contents

Visioneer OneTouch 9750 USB Scanner Users Guide for WindowsVisioneer OneTouch 9750 USB Scanner User’s Guide F O R W I N D O W SRestricted Rights Legend C O P Y R I G H T I N F O R M A T I O NVisioneers Limited Product Warranty RoHS and WEEE ComplianceWelcome What’s in the Box The Visioneer 9750 Scanner What You Need T A B L E O F C O N T E N T SDocumentation Scanning with Optical Character Recognition OCR Index iv TABLE OF CONTENTS Power supply WELCOMEWHAT’S IN THE BOX Installation CDScanner Cover Document Pad Glass Reference Frame Paper Stop THE VISIONEER 9750 SCANNERADF port Power jack Power On/Off Switch ADF Cable Paper Guide Extension Paper Guide Automatic Document FeederDocument Pad-Holds documents in place on the scanner glass An IBM-compatible Pentium PC, or AMD equivalent with WHAT YOU NEEDDOCUMENTATION A VGA or SVGA MonitorPlease make sure of the following before you begin installation InstallingBEFORE YOU BEGIN To assemble the scanner STEP 1 ASSEMBLE THE SCANNER6 VISIONEER 9750 SCANNER USER’S GUIDE A B C Unlocked position8 VISIONEER 9750 SCANNER USER’S GUIDE 8. Proceed to “Step 2 Install the Software.” STEP 1 ASSEMBLE THE SCANNERSTEP 2 INSTALL THE SOFTWARE To install the softwareSTEP 2 INSTALL THE SOFTWARE 3. On the Installation Main Menu, click Install Products5. Click Install Now. The PaperPort software will load first 4. Select Nuance PaperPort and Scanner DriverSelect Remind me in 7 days and click OK 14. The Welcome to the OneTouch 4.0 Setup Wizard opens 15. Click Next 18. Select the option you want 19. Click Next 16 VISIONEER 9750 SCANNER USER’S GUIDE STEP 3 CONNECT THE POWER SUPPLY To connect the power supplyPOWER STEP 4 CONNECT THE USB CABLE AND TURN ON THE3. Turn on the power switch, located to the right of the power port 6. Click OK 7. Click Close on the Installation Complete window to close and exit the software installer To install the additional applications ADDITIONAL APPLICATIONS FOR YOUR SCANNER2. Click Install Now VIEW THE USER GUIDES To view the user guidesTo view and save the User Guides Scanner Readme file has late-breaking news about your scannerREGISTER YOUR SCANNER AND CHECK FOR UPDATES To register your scannerScanning SCANNING BASICS LOAD A STACK OF DOCUMENTSLOAD A SINGLE PAGE SCAN WITH THE BUTTONS ON THE SCANNER ABOUT THE BUTTONS ON THE SCANNER Preconfigured SettingsSCAN FROM THE ONETOUCH BUTTON PANEL To scan from the OneTouch Button PanelTo cancel scanning, click the Cancel button CHECK THE SCAN SETTINGS BEFORE SCANNING Right-click the button to see its scan settingsYour document will be scanned with these settings The icon indicates the Destination Application for this settingUSING THE ONETOUCH BUTTON PANEL ABOUT THE ONETOUCH BUTTON PANEL’S NAMES AND ICONS 36 VISIONEER 9750 SCANNER USER’S GUIDECONFIGURING THE ONETOUCH BUTTONS To open the OneTouch Properties windowABOUT THE ONETOUCH PROPERTIES WINDOW Color Black and White Grayscale Click the icon of a selected configuration to view its settingsConfigure Before ScanThe button names indicate their file types. See “Selecting Format Destination Application, Scan Configuration, and Document Format SELECTING NEW SETTINGS FOR A BUTTONTo select new settings for a button 3. From the Select Configuration list, select a scan configuration SETTING DESTINATION APPLICATION PROPERTIES 2. Click OK 3. Click OK or Apply on the OneTouch Properties window TEXT DOCUMENTS PROPERTIES The Add Text Based Link dialog box opens The options will apply to all the applications in the group STORAGE PROPERTIES 48 VISIONEER 9750 SCANNER USER’S GUIDE1. Click the Storage Layout options you want EMAIL PROPERTIES 50 VISIONEER 9750 SCANNER USER’S GUIDE4. Select the options for color document handling SELECTING FORMAT OPTIONS To select a JPEG or PDF file size TEXT FORMATS The specific text format this example is for the Rich Text FormatTo select a file type for the text format Example menu for the Text formatTo select OCR settings SCANNING WITH OPTICAL CHARACTER RECOGNITION OCRTo scan with OCR 3. Choose OCR options SELECTING OPTIONS FOR A BUTTON To select optionsPDF applications are for documents scanned to PDF format 60 VISIONEER 9750 SCANNER USER’S GUIDE 5. Click OK to save the options for the selected button The Scan Configurations The Lock Icon CREATING A NEW SCAN CONFIGURATIONClick the tab of the button to have the new configuration Click New to create a new Scan ConfigurationTo create a new configuration 64 VISIONEER 9750 SCANNER USER’S GUIDE 7. Click the Page Settings tab to select page settings Original Image Inverted Image8. Click the Advanced Settings tab 1. Click on the Device Settings tab 2. Click OK or Apply 4. Click OK or Apply By default, the location of the archived documents is at2. Click the Storage Layout options you want 70 VISIONEER 9750 SCANNER USER’S GUIDEEDITING OR DELETING SCAN CONFIGURATIONS To edit or delete a scan configuration4. To edit the configuration, click the Edit button CONFIGURING BEFORE SCANNING To configure before scanning74 VISIONEER 9750 SCANNER USER’S GUIDE SCAN AND BURN TO A CD To scan and burn to a CDThe OneTouch 4.0 Link Properties window opens Note When scanning items to burn to a CD, you should always use one of the factory-set default configurations, or a custom configuration specifically set up for CD burning. The default configurations are already set up to send the scanned images to the proper storage location where the Windows XP CD writing wizard can find the files to burn to the CD. Likewise, when you create a custom configuration for CD burning, the OneTouch software will automatically make sure the storage location is correct SCANNING WITH EVENT FORWARDING To scan with event forwarding5. Click OK The OneTouch Properties window closes 6. Start scanning using the button you selected for event forwardingCONFIGURING THE ONETOUCH BUTTONS 7. Select the application in the box and click OKTo scan and create an HTML web page CREATING AN HTML WEB PAGE FROM YOUR SCANNED DOCUMENTS6. Click OK. The OneTouch Properties window closes TRANSFERRING SCANNED DOCUMENTS TO STORAGE To transfer scanned documents to storage5. Choose a Scan Configuration for the documents you want to archive Setting up multiple folders for transfer to storage SCANNING TO MULTIPLE FOLDERS8. Click the Storage Options tab 86 VISIONEER 9750 SCANNER USER’S GUIDE Scan to multiple storage folders The Browse For Folder window opens 4. Click OK Button Panel CHECKING THE HARDWARE AND SETTING THE LAMP POWER SAVINGYou can also click the scanner icon at the top of the OneTouch The Hardware iconCONFIGURING THE ONETOUCH BUTTONS 2. Click the Properties button3. Click the arrows for the Lamp timeout setting and choose a time Scanning with the TWAIN Interface SCANNING WITH THE TWAIN INTERFACEACCESSING THE TWAIN INTERFACE FROM PAPERPORT To access the TWAIN interface from PaperPortScan pane Click the arrow to see the list of scanners96 VISIONEER 9750 SCANNER USER’S GUIDE 7. Make sure the option Display scanner dialog box is selected THE TWO TWAIN INTERFACE OPTIONS SCANNING FROM THE TWAIN BASIC INTERFACE To scan from the Basic Interface10. Use the PaperPort software to work with the image SCANNING PART OF AN IMAGE 2. If the Basic Interface opens, click the Advanced Interface button SCANNING FROM THE TWAIN ADVANCED INTERFACEThe Advanced Interface opens SCANNING FROM THE TWAIN ADVANCED INTERFACE 104 VISIONEER 9750 SCANNER USER’S GUIDE ADJUSTING THE IMAGE ON THE ADVANCED INTERFACE To adjust a settingClick to close the settings panel 106 VISIONEER 9750 SCANNER USER’S GUIDEThe following figure shows the resolution options To adjust the resolution ADJUSTING THE BRIGHTNESS AND CONTRAST To adjust the brightness and contrastADJUSTING GAMMA, SATURATION, AND COLOR HUE To adjust the color settingsADJUSTING INPUT SIZE To set the image sizesize and position of the area The Scan Info box shows the112 VISIONEER 9750 SCANNER USER’S GUIDE To set the ruler units To create a new profile CREATING A NEW ADVANCED INTERFACE PROFILETo change or delete a profile you created DISPLAY THE DEVICE CONFIGURATION 1. Click the Device Configuration buttonSETTING UP YOUR SCANNER TO WORK WITH PAPERPORT 116 VISIONEER 9750 SCANNER USER’S GUIDEThe next window offers you the option to run hardware diagnostics To set up your scanner to work with PaperPort2. Click the Setup button A window opens to begin the setup process SETTING UP YOUR SCANNER TO WORK WITH PAPERPORT4. Click Yes recommended then click Next 6. Click Next The TWAIN Basic Interface opens A message window opens that says “Basic scan test passed.” Scanning with the WIA Interface SCANNING WITH THE WIA INTERFACE2. From the File menu choose From Scanner or Camera To scan using WIA from Microsoft Paint122 VISIONEER 9750 SCANNER USER’S GUIDE The WIA scan window opens. Use this window to select scanning options and start the scan process 6. If necessary, adjust the settings of the previewed image To select the scanner settings before you scan FINE TUNING YOUR SCANSFINE TUNING YOUR SCANS 2. Select the options for scanning Scanning with the ISIS Interface SCANNING WITH THE ISIS INTERFACETo scan with the Automatic Document Feeder Click Define to change the scan settings for the selected buttonClick the Auto Feed tab Click a button to choose the type of scan To scan with the Flatbed ADJUSTING THE ISIS SCAN SETTINGS To adjust the Color Document, GrayScale, or Text Document settingsTo adjust the Custom Document settings Page Size-Click the menu arrow and choose a page size You can also type new numbers in the boxes on the left SCANNING WITH ISIS IN OTHER APPLICATIONS CLEANING THE SCANNER GLASS MaintenanceCLEARING PAPER JAMS CLEANING THE AUTOMATIC DOCUMENT FEEDER CARE AND MAINTENANCETo clean the ADF REPLACING THE ADF PAD ASSEMBLY To replace the ADF Pad assemblyREPLACING THE ROLLER ASSEMBLY To replace the roller assembly5. You can now angle the roller assembly out and away from its housing TROUBLESHOOTING TROUBLESHOOTING Problem The motor runs but doesnt feed the paper. How can I fix it? Problem The ADF won’t feed pages properly. How can I fix it?Problem The paper jams about halfway through the scan. How can I keep this from happening?Problem How do I uninstall PaperPort? Problem Description STATUS LIGHT TROUBLESHOOTING CODESError SolutionSTEP 2 UNINSTALL THE PAPERPORT SOFTWARE HOW TO UNINSTALL YOUR SCANNERSTEP 1 UNINSTALL THE ONETOUCH 4.0 SCANNER SOFTWARE 5. Unplug the scanner USB cableb. Double-click the Add or Remove Programs icon TO INSTALL ANOTHER DRIVER2. Unplug the scanner USB cable VISIONEER 9750 SCANNER SPECIFICATIONS VISIONEER 9750 SCANNER PARTS LIST Part NameI N D E NumericsPage Page INDEX Copyright 2007 Visioneer, Inc visioneer05-0563-600