Front Cover Area Jams | Xerox 3635MFP/S guide

14 Troubleshooting

Front Cover Area Jams

1.Press on both the front cover latches on the sides of the machine to open the front cover.

Front cover latches

2.Remove the print cartridge (refer to Print Cartridge on page 198) and remove any jammed paper.

3.Replace the print cartridge and close the front cover door.

4.Open the paper trays and remove any jammed paper.

5.Close the paper tray.

Rear Cover Area (Duplex Area) Jams

1.Open the machine rear covers and release the green rear cover support. Remove any jammed paper in the duplex area.

Duplex area

Fuser door latch

Rear cover support

Xerox Phaser 3635MFP User Guide

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Xerox 3635MFP/S manual Front Cover Area Jams, Rear Cover Area Duplex Area Jams

Contents

Xerox Phaser 3635MFP User Guide AL7 1BU England Table of Contents Print Files 135 Setups 165Mail 103 Store to USB Appendix a 217 Maintenance 197Specifications 203 Troubleshooting 211 Table of Contents Xerox Phaser 3635MFP User Guide Welcome Xerox Phaser 3635MFP/S Xerox Phaser 3635MFP/XIntroduction About This Guide Related Information Sources Customer Support Safety Operator Accessible AreasMaintenance Information Operational Safety Information Do TheseDo Not Do These Electrical Supply Electrical Safety Information Quality Standards Emergency Power OffSafety Standards Disconnect Device Laser Safety Information Ozone Safety InformationFor Consumables CE Mark Product Safety Certification EMC Information FCC PartModel Number Welcome XRX-FAXKIT FHA Illegal Copying Welcome Welcome Energy Star Environmental Compliance North America Product Recycling and DisposalProfessional/Business Environment Domestic/Household Environment EH&S Contact Information Other Countries Getting Started Document Glass, User Interface and Control Panel Machine OverviewComponent Location Document Feeder, Paper Trays and Output Tray Models and Components Control Panel Overview Powering on the Machine Carefully pull open the paper tray Loading Paper Getting Started Login /Out Machine Information Machine Status Report Description Report Description Faults Service Information SuppliesTools Customizing Your Machine For Further Assistance Getting Started Xerox Phaser 3635MFP User Guide Copy Copy Procedure Load the DocumentsDocument Feeder Document Glass Select the Features Output Format Feature Description CopyLayout Adjustment Image Quality Enter the Quantity Start the Copy JobJob Status Screen Queue Description Stop the Copy Job Copy Copy Copy TabReduce/Enlarge Paper Supply Output Sided Copying Image Quality Original TypeLighten / Darken Background Suppression Book Copying Layout Adjustment Original Size Edge Erase Image Shift Booklet Creation Output Format Covers Transparency SeparatorsOption Description Sided Originals Layout Store Job ID Card Copy Fax Embedded FaxServer Fax Fax Procedure Registration Arrow Embedded Fax Feature Description Basic Faxing Fax Options Feature Description Layout AdjustmentServer Fax Feature Description Basic Faxing Color Faxing Dial the Number Start the Fax JobStop the Fax Job Fax Dialing Options Embedded Fax Private Data SwitchCharacter Description Pause Address Book Address Book Setup Sided Scanning Original TypeOption Description Text Resolution Background Suppression Color ModeEmbedded Fax Image Quality Lighten / Darken Select the Save button to confirm Color Mode selection Original Size Embedded Fax Layout Adjustment Embedded Fax Options PollingStore for Polling Remote Polling Poll Remote FaxPoll Remote Mailbox Delay Send Send Header TextMailboxes Documents Fax Sending Features Fax ReportsOption Description Custom Size Displays the fax jobs in the machine’s memory waiting to Server Fax Lighten/Darken Server Fax Image Quality Server Fax Layout Adjustment Server Fax Options Forward to Fax/E-mail Features Forward to FaxForward to Email Network Scanning Scan Procedure Select Network Scanning Select Network Scanning Template Change Feature Settings Filing Options Advanced SettingsStart the Network Scanning Job Network Scanning Stop the Network Scanning Job Network Scanning Resources Network Scanning TemplatesDetails Option Description Full Color Template OverviewRepositories Output Color Sided Network Scanning 600 x 600 dpi Resolution Description300 x 300 dpi 400 x 400 dpi Quality / File Size Advanced Settings Update Templates Manual Size Input Scan to Edge File Name Filing Options File Format Document Management FieldsAdd File Destinations Network Scanning 102 Xerox Phaser 3635MFP User Guide Mail Mail Procedure Xerox Phaser 3635MFP User Guide 105 Mail Feature Description Mail Options Enter the Address DetailsTo manually enter an e-mail address To add recipient addresses using the Address Books Advanced settings Start the E-mail JobOptional information Stop the E-mail Job Mail Option Description Sided Original Option Description Bcc Option Description Photo and Text Address List 114 Xerox Phaser 3635MFP User Guide Option Description Normal Quality Resolution Description 200 x 200 dpi 116 Xerox Phaser 3635MFP User Guide Mail Options Message Reply To Store to USB Store Files from the Machine Using a USB drive Select the Store to USB Feature Per Option Description Tiff 1 File Option Description Sided Option Description Jpeg 1 File Using the Copy Service Feature Description Advanced Settings Stop the Jobs Store the Job Xerox Phaser 3635MFP User Guide 127 To the Internal Drive via the Print Driver Store Files from the Workstation Xerox Phaser 3635MFP User Guide 129 130 Xerox Phaser 3635MFP User Guide Xerox Phaser 3635MFP User Guide 131 132 Xerox Phaser 3635MFP User Guide Rename File/Folder ManagementOption Description Open New Folder Store to USB 134 Xerox Phaser 3635MFP User Guide Print Files Print Files from the Internal Drive Select the Print Files Feature Xerox Phaser 3635MFP User Guide 137 Print Files from the USB Drive Xerox Phaser 3635MFP User Guide 139 Stop the Job Print the Jobs Xerox Phaser 3635MFP User Guide 141 Print Files 142 Xerox Phaser 3635MFP User Guide Print Select Print from Your PC Print Procedure Xerox Phaser 3635MFP User Guide 145 Custom Size Printing Load Custom Size MediaSelect the Custom Size Print Your Document Control Options CancelDefaults Printer Drivers Secure Print Delay PrintPaper / Output Queue Description Normal Print Image Options Layout / Watermark Advanced Paper and other Media Bypass Tray Phaser 3635MFP/S Phaser 3635MFP/X Tray Loading the Paper Trays Preparing Paper for Loading 156 Xerox Phaser 3635MFP User Guide Press the tray down into place Insert the paper tray Using the Bypass Tray Loading the Bypass Tray Envelope Mode Open the rear cover of the machine Lower the green latches on the left and right hand sides Setting the Paper Size Media Guidelines Media Specifications 164 Xerox Phaser 3635MFP User Guide Setups Accessing Tools User Interface Tools Menu OverviewPaper Tray Management Connectivity Feature Feature Options Feature Options Sub-menuNetwork Setup Security Settings Greenwich Mean Time Offset Tools Device Settings General Set Date & TimeLocalization Set Date and Time Tools User Interface General Measurements Tools Device Settings General GMT OffsetSet Measurements Set Altitude Tools Device Settings General Altitude Adjustment Fax Setup Fax Transmission DefaultsTools User Interface Fax Service Settings Receive Defaults Fax Country Setting Junk Fax Fax Retained Documents PolicyJunk Fax Numbers List Telephone Tools User Interface Fax Service Settings Fax Report Mailbox SetupLine Configuration Tools User Interface Fax Service Settings Mailbox Setup Error Correction Mode Default Paper Size Setting up Paper TraysPaper Settings Default Stock Tray Settings Auto TrayTray Confirmation Messages Machine Presets Basic Copying PresetsReduce/Enlarge Presets Xerox Phaser 3635MFP User Guide 181 Job Status Default Change Default SettingsSet Power Save Duration Times Entry Screen Default Tone Description Language DefaultTools Device Settings General Language Default and Priority Audio Tones Software Reset Tools Device Settings Tests & Resets Software ResetSoftware Print Cartridge Reorder Notification CRU Replacement Defaults Counter Resets Xerox Standard Accounting XSA Tools Accounting Accounting EnablementAccounting Network Accounting Foreign Device Interface Immediate Image Overwrite Security SettingsAuthentication Tools Security Settings 190 Xerox Phaser 3635MFP User Guide User Interface Button Test Machine TestsImage Quality Test Patterns User Interface Tests Video Memory Test LED Indicator TestAudio Tone Test Display Pixel Test Application Checksum Verification Reset User Interface Customer Support and Supplies Numbers Tools Device Settings General Xerox Customer Support Network Accounting Optional ServicesTools User Interface Service Enablements Mail Setups 196 Xerox Phaser 3635MFP User Guide Maintenance Consumables Customer Replaceable UnitsPrint Cartridge Cartridge, make sure Staple Cartridge Cleaning the Machine Document Glass and Constant Velocity Transport CVT GlassControl Panel and Touch Screen Duplexing Automatic Document Feeder and Output Tray Specifications Trays 1 Feature Specification Machine SpecificationsMachine Configurations Feature Specification Document Feeder Output Modules Output Tray Feature Consumption Electrical Specifications Feature Specifications Fax FeaturePrint Feature Scan Feature Specifications 210 Xerox Phaser 3635MFP User Guide Troubleshooting Rear Fault ClearancePaper Jams Front Rear Cover Area Duplex Area Jams Front Cover Area Jams Document Jams Error and Fault Codes Errors & Faults Description Solution PaperFeeder Output Errors & Faults Description Solution Appendix a Select Printing Preferences Enable/Disable Banner SheetDisable the Banner Sheet in the Print Driver Disable the Banner Sheet at the Printer Numerics Index Resolution, E-mail Receive Header, Fax Receive SettingsMachine Configurations Receive Mode, Fax Receive Settings Remote Code, Fax Receive Settings Xerox Phaser 3635MFP User Guide 221 Index 222 Xerox Phaser 3635MFP User Guide